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MS Product Support's Customer Configuration Capture

Neowin · May 14, 2003 12:56 EDT with -1 comments

Found this whilst browsing Microsoft's site...

The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues.

Windows 2000, Windows NT, Windows XP

The reporting tool DOES NOT make any registry changes or modifications to the operating system.

There are 6 specialty versions, one for each of the following support scenario categories:

Alliance,
Directory Services (not for Windows NT 4.0),
Networking,
Clustering,
Software Update Services,
Base/Setup/Storage/Print/Performance.

Each version gathers some of the same basic information but there are specific reports unique to each of the support scenario categories.

Please read the readme.txt files for more details about each version.

News source: Microsoft Product Support's Customer Configuration Capture Tools (v1.0, 13th May 2003)

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