New York says Dell defrauded PC buyers

New York Attorney General Andrew Cuomo has filed a lawsuit in Albany County Supreme Court charging that Dell used fraud and false advertising to increase profits on PC sales. According to the Wall Street Journal, the lawsuit alleges that Dell misled its customers by applying high credit rates to their computer purchases although it had promised cheap financing. The suit also reportedly alleges that Dell failed to deliver rebates, warranties, and technical support as simply as it had promised. Dell denies the charges and plans to fight the suit, according to spokesman Bob Kaufman: "Dell will vigorously defend itself in court. We are confident that our practices will be found to be fair and appropriate. While even one dissatisfied customer is too many, the allegations in the AG's filing are based upon a small fraction of Dell's consumer transactions in New York."

News source: InfoWorld

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