In order to celebrate the one year anniversary of Pokémon GO, the developer behind the title, Niantic, decided to host a real-world event that would offer unique rewards, experiences, and more. But, the event wasn't a success and was instead plagued with various technical issues that resulted in many attendees not being able to even play the game. The firm later issued an apology and offered some compensation to make up for the bad experience.
At the time, the company said:
Niantic is taking the following steps immediately:
- All registered attendees will soon receive an email with instructions on how to receive a full refund for the cost of their ticket. These instructions will be sent to the email addresses associated with your Pokémon GO account.
- All registered attendees will receive $100 in PokéCoins in their Pokémon GO account.
- Special Pokémon, Eggs, and check-in PokéStops appearing during Pokémon GO Fest have had their range increased to a two mile radius surrounding Grant Park through Monday morning, July 24. These Pokémon and Eggs will only be visible to Pokémon GO Fest attendees who validated the QR code they received when they entered Pokémon GO Fest. Attendees who were unable to validate their QR code during the event can do so through the special PokéStops through Monday morning.
- All registered attendees will have the Legendary Pokémon, Lugia, added to their account.
Unfortunately, the compensation doesn't seem to be enough for some, as a group of event attendees are now filing a lawsuit against Niantic, looking to be reimbursed for their travel expenses. Although some attendees might have been local to the event, others might have traveled much greater distances - including from overseas - making this an extremely costly event. A spokesperson for Niantic declined to comment.
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