Nokia has decided to temporarily stop selling its Windows RT-powered Lumia 2520 tablet in some countries in Europe as a result of an issue has been discovered in the tablets included AC-300 charger, the company announced today.
The charger was included in the tablet when sold in Austria, Denmark, Finland, Germany, Russia, Switzerland and the UK. In addition, the travel charger accessory, sold as a standalone item in those countries as well as the U.S, has the same problem. Nokia says that 30,000 of the chargers are impacted by the problem, including 600 of the travel chargers sold in the U.S.
During an internal quality control process, Nokia identified a potential product quality issue that may potentially lead to a safety concern with certain AC-300 chargers, manufactured by a third-party supplier. Under certain conditions, the plastic cover of the chargers exchangeable plug could come loose and separate. If loose and separated, certain internal components pose a hazard of an electric shock if touched while the plug remains in a live socket.
Nokia said no owners of the tablet have reported any issues with the chargers yet, but the company is taking a "better safe than sorry" approach with this issue, and owners of the tablet with the AC-300 charger are being urged not to use it. Nokia has yet to announce any plans for a recall of the product, but more information about their plans will be posted on their special AC-300 website.
Source: Nokia | Image via Nokia