Neowin News Feed for: Bt

Ofcom fines BT £2.8 million for failing its EE and Plusnet customers

Paul Hill — Wed, 22 May 2024 11:22:01 +0000

BT has been fined £2,800,000 by Ofcom for failing to provide a summary of its contracts to EE and Plusnet customers before they signed up. BT will also have to let people exit contracts without fees. Read more...

EE and BT to move away from inflation-linked price increases

Paul Hill — Thu, 11 Apr 2024 06:58:01 +0000

EE has announced a simpler price increase model that will come into force next year. It said that customers would be told of price increases in pounds and pence, and they wouldn't be inflation-linked. Read more...

Which? calls for broadband mid-contract price hike ban

Paul Hill — Fri, 06 Oct 2023 14:20:01 +0000

Which? has called on the broadband regulator, Ofcom, to put a ban in place on mid-contract price rises. It said consumers will face steep price increases in 2024 just as they have in 2023. Read more...

Seven broadband and mobile firms to raise prices by up to 14.4% in the spring

Paul Hill — Wed, 18 Jan 2023 17:04:02 +0000

UK broadband and mobile customers are going to be hit with price hikes this spring as operators attempt to keep up with their costs. Those who can are urged to look for cheaper deals elsewhere. Read more...

Goodbye fax machines: Ofcom drops obligation for providers

Paul Hill — Fri, 13 Jan 2023 15:54:02 +0000

Ofcom has confirmed that it's removing the fax service requirements from the universal service obligation. This should lower costs for BT and KCOM who had to offer fax services affordably. Read more...

UK telecoms providers may not have to provide fax services at affordable prices soon

Paul Hill — Wed, 02 Nov 2022 01:34:02 +0000

Ofcom has said it wants to change the universal service obligation (USO) so that telecoms providers no longer need to support fax machines. The USO has not been updated since 2003. Read more...

European tel firms want big tech platforms to bear some of the costs for 5G and fiber rollout

Karthik Mudaliar — Mon, 29 Nov 2021 17:40:02 +0000

European telecommunications firms have put out a joint statement calling out big tech platforms to contribute to network investments and planning such as fiber and 5G rollout across the continent. Read more...

OneWeb and BT sign UK rural connectivity solutions deal

Paul Hill — Sun, 27 Jun 2021 21:42:01 +0000

OneWeb and BT have announced a new agreement that'll see the firms explore how they can work together to deliver internet connectivity to businesses and communities in hard to reach areas of the UK. Read more...

Vodafone says it can't offer free access to BBC Bitesize

Paul Hill — Wed, 20 Jan 2021 16:30:01 +0000

Vodafone has said that it will not be zero-rating BBC's education website Bitesize. It said technical hurdles meant it couldn't zero-rate the site and it wants to uphold net neutrality. Read more...

BT to zero-rate BBC Bitesize content to help with homeschooling

Paul Hill — Mon, 11 Jan 2021 14:18:01 +0000

BT has said that its customers, including those with EE and Plusnet, will have zero-rated access to BBC Bitesize by the end of the month. This will help parents home school while schools are shut. Read more...

UK: 4.7m families struggled to pay telecom bills this year

Paul Hill — Fri, 18 Dec 2020 14:12:02 +0000

Ofcom's research should that one in five have been struggling to keep up with their telecom bills. It has called on broadband providers to offer tariffs for those living on a low income. Read more...

BT signs 5G deal to use Ericsson hardware in its network

Paul Hill — Wed, 28 Oct 2020 18:42:01 +0000

BT will use Ericsson hardware in cities around the UK after the two firms came to an agreement. Ericsson already supplies hardware for BT's core network making it an end-to-end partner in places. Read more...

Ofcom will ban UK networks from selling locked phones

João Carrasqueira — Tue, 27 Oct 2020 10:40:01 +0000

UK communications regulator Ofcom has announced that mobile network companies will no longer be able to sell phones locked to their network. The rule will go into effect in December 2021. Read more...

Nokia becomes BT's largest infrastructure partner

Paul Hill — Tue, 29 Sep 2020 15:16:01 +0000

Nokia and BT have signed off on a deal which will see more Nokia hardware powering BT's 5G network around the country. The deal will see Nokia hardware used in a lot more areas than it is right now. Read more...

Old TV in Welsh village behind broadband outages

Paul Hill — Tue, 22 Sep 2020 12:16:01 +0000

An old second-hand TV has been emitting an electrical signal in a village in Wales knocking surrounding broadband connections offline. It took Openreach engineers 18 months to discover the cause. Read more...

UK: Broadband customers set to save money after Ofcom review

Paul Hill — Tue, 28 Jul 2020 20:18:01 +0000

The UK's digital regulator, Ofcom, has persuaded several more broadband providers to offer cheaper out-of-contract rates for vulnerable customers. Despite this, Ofcom said things can be better still. Read more...

EE launches Digital Identity platform to prevent fraud

Paul Hill — Thu, 16 Jul 2020 15:30:01 +0000

EE has announced its new Digital Identity platform that consists of a number of tools to prevent the instances of fraud. The firm is working with banks to help make their systems more secure. Read more...

BT casts doubt on the removal of Huawei hardware

Paul Hill — Mon, 13 Jul 2020 15:00:01 +0000

BT's chief executive has said that it will take no less than 10 years to entirely remove Huawei from its mobile network. The government is deciding whether to allow Huawei in mobile networks. Read more...

UK telecom firms warn of blackouts if Huawei banned

Paul Hill — Thu, 09 Jul 2020 15:00:01 +0000

Executives at BT and Vodafone have warned the government that a hasty removal of Huawei from mobile networks leaves open the possibility of mobile blackouts around the country as they adapt. Read more...

BT says the UK government's decision on Huawei will cost it £500 million over five years

Paul Hill — Thu, 30 Jan 2020 11:56:01 +0000

BT has announced that it will spend about £500 million over the next five years in order to comply with the UK's governments decision to restrict Huawei tech in 5G networks to 35%. Read more...

BT announces new plan to have customers return routers after contracts end

Paul Hill — Wed, 29 Jan 2020 19:50:01 +0000

BT has announced that it will charge new customers who decide to hold on to their old routers and YouView set-top boxes. The firm hopes to keep 1 million devices from going into landfills. Read more...

BT partners with Google to offer free Stadia Premiere

Usman Khan Lodhi — Fri, 17 Jan 2020 13:36:01 +0000

BT and Google have announced a strategic partnership to take the cloud gaming industry forward. The firm will offer a free Stadia Premiere Edition with broadband deals directly to consumers. Read more...

Ofcom proposes plans to ban the selling of carrier-locked phones

Paul Hill — Tue, 17 Dec 2019 18:16:01 +0000

Ofcom has proposed some new rules which would see the end of handsets being sold locked to certain providers. The regulator has also suggested 999 video calls should be available for deaf people. Read more...

BritBox launches in the UK for just £5.99 per month

Paul Hill — Thu, 07 Nov 2019 08:58:01 +0000

ITV and BBC have finally announced the launch of the BritBox video streaming service for customers in the UK. For just £5.99 per month, users can view HD content on multiple screens. Read more...

Ofcom announces that out-of-contract broadband customers will be offered fairer pricing

Paul Hill — Wed, 25 Sep 2019 13:30:01 +0000

Ofcom has said that several leading broadband suppliers will offer fairer pricing for out-of-contract customers from March 2020. From February, customers will be notified when they're out-of-contract. Read more...

UK: New survey finds a fifth of Brits do not use the internet

Paul Hill — Mon, 09 Sep 2019 12:00:01 +0000

A new survey published by Oxford Internet Institute has revealed that the elderly, the poor, and those with fewer academic qualifications are the least likely to be connected to the internet. Read more...

Ofcom compensation rules go live for broadband and landline customers

Paul Hill — Mon, 01 Apr 2019 14:52:01 +0000

Ofcom has revealed new rules coming into effect today which will see that customers are "fairly" compensated by ISPs if there are any faults with their broadband or landline service. Read more...

3G becomes 4G as EE begins switching more airwaves to the newer network, 5G plans announced

João Carrasqueira — Tue, 11 Sep 2018 18:22:01 +0000

The UK carrier today announced that it will be shifting even more of its radio towers from 3G to 4G over the next six months, enabling clearer voice calls and much faster internet connections. Read more...

Vodafone to trial 5G this year in seven cities in the UK

Paul Hill — Wed, 20 Jun 2018 14:04:01 +0000

Vodafone has announced that it plans to trial 5G at more than 40 sites in seven cities around the UK. The trial will last from October through to December, ready for a 2020 commercial launch. Read more...

BT offers Ultrafast Fiber, speeds of up to 314 Mbps

Richard Tyr Blewitt — Wed, 17 Jan 2018 09:52:01 +0000

BT has revealed two new Ultrafast Fiber packages, the costlier deal puts the ceiling for the internet connection at 314 Mbps and both deals guarantee 100 Mbps connections even at peak times. Read more...

Years of slow internet lead villagers to burn an effigy of a van

Richard Tyr Blewitt — Mon, 06 Nov 2017 20:30:02 +0000

The residents of Templeton, England, had been promised a fiber connection three years ago. However, Openreach has failed to give them a faster connection so they burned a van effigy on Bonfire Night. Read more...

Microsoft signs up Intel, AT&T, EE, T-Mobile and others to its eSIM vision for connected PCs

Andy Weir — Wed, 31 May 2017 10:19:25 +0000

Microsoft is working with numerous global carriers "to provide seamless eSIM connectivity" for the new generation of Always Connected Windows 10 PCs, with 'silicon support' from Intel and Qualcomm. Read more...

BT liable for £22m in interest to competitors in latest appeal to 2012 overcharging case

Boyd Chan — Fri, 05 May 2017 10:16:01 +0000

After having been ordered by Ofcom to pay £95m to rivals in late 2012 for backhaul overcharging, BT has failed in its latest attempt to avoid having to pay up. However, the saga may not yet be over. Read more...

BT cops £42m fine for underpaying compensation to rivals for delayed Ethernet installations

Boyd Chan — Mon, 27 Mar 2017 07:32:01 +0000

Just a fortnight after it had been spun out into its own company, BT's Openreach has received a record £42 million fine over Ethernet installation delays and shortchanging its rivals due compensation. Read more...

7 Days: A week of Surface speculation, Windows 10 wonders, and Google's "timely content"

Andy Weir — Sat, 18 Mar 2017 06:00:19 +0000

From exploding headphones and expansive TVs, to Qualcomm branding quirks, Apple's Russian fix, Microsoft's Teams work, and a "two-OS world", it's our handy walkthrough of the week's top tech news. Read more...

BT to spin out its network division into a separate company; stops short of full split

Boyd Chan — Sun, 12 Mar 2017 09:52:01 +0000

After pressure from industry competitors and a report released by telecom regulator, Ofcom, BT has agreed to splice out Openreach into a new company which will remain as a subsidiary of the BT Group. Read more...

BT told to cut landline-only customers' bills

Paul Hill — Mon, 06 Mar 2017 20:58:01 +0000

The telecom regulator, Ofcom, has ordered BT to put a price cap on its landline-only offerings because customers aren't getting their value for money. This will mostly benefit vulnerable customers. Read more...

7 Days: A week of One Windows, Android updates aplenty, and Microsoft's foldable phones

Andy Weir — Sat, 21 Jan 2017 16:26:55 +0000

From Qualcomm's quagmire and Nokia's next chapter, to BT BS, Creators insights, 2G takedown, Valerie goes to China, and a 'bad day' at T-Mobile, it's our handy walkthrough of the week's top tech news. Read more...

BT to raise phone and broadband prices for the third time in 16 months

Andy Weir — Fri, 20 Jan 2017 20:16:01 +0000

BT has announced that it's raising its phone and broadband prices for the third time in less than a year and a half, and introducing a new charge of £3.50 per month for BT Sport for some TV customers. Read more...

BT launches free landline 'junk voicemail' service to tackle nuisance calls in the UK

Andy Weir — Mon, 16 Jan 2017 12:30:01 +0000

BT's new Call Protect service is free for its home landline customers, diverting nuisance calls - such as those from accident claims firms, or computer scammers - to a new 'junk voicemail' box. Read more...