Neowin News Feed for: Complaints

Shell Energy named as UK's most complained about broadband company

Paul Hill — Thu, 26 Jan 2023 20:34:01 +0000

Ofcom has released lists of the best broadband and mobile companies in the UK based on the number of complaints they received. The report suggests Shell Energy was the worst among all. Read more...

Ofcom reveals the worst broadband and mobile companies in terms of complaints

Paul Hill — Wed, 13 Jul 2022 19:34:01 +0000

Ofcom has named and shamed the worst broadband and mobile companies in a new report. It has ranked each of the companies based on the number of complaints that have been received from customers. Read more...

Microsoft pauses Windows 10 Team 2020 Update for Surface Hub 2S after complaints

Usama Jawad — Mon, 07 Dec 2020 05:42:01 +0000

Microsoft released the Windows 10 Team 2020 Update for Surface Hub 2S devices over a month ago. However, now the company is pausing rollout following complaints from a "small number" of customers. Read more...

The FCC is thinking about making users pay $255 before it considers their complaints

Muhammad Jarir Kanji — Wed, 11 Jul 2018 12:46:01 +0000

The Federal Communications Commission is considering a change in its operating procedures that would allow the agency to ignore all informal complaints, unless accompanied by a hefty $255 fee. Read more...

Samsung investigating touch screen problems on the Galaxy S9 and S9+

Dreyer Smit — Fri, 23 Mar 2018 11:00:01 +0000

It seems Samsung is suffering yet another issue relating to its flagships, but this time it's not as explosive as prior incidents, with a number of users complaining of dead zones on the displays. Read more...

Microsoft and Google kiss and make up, drop all regulatory complaints against each other

Andy Weir — Fri, 22 Apr 2016 15:10:01 +0000

Microsoft and Google have reached an agreement to drop all regulatory complaints against one another around the world, in an effort to compete "on the merits of our products, not legal proceedings". Read more...

Samsung's smart TVs are inserting their own ads into third-party apps and videos [Update]

Andy Weir — Wed, 11 Feb 2015 12:44:01 +0000

Owners of Samsung's smart TVs say their viewing of movies and videos is being interrupted by intrusive ads - even in apps from third-parties such as Plex and Foxtel, who deny any knowledge of the ads. Read more...

Microsoft updates complaint feature on Xbox Live, will notify you if action is taken

John Callaham — Wed, 05 Jun 2013 22:14:20 +0000

Microsoft has announced it is now sending notifications to Xbox Live users if any actions have been taken based on complaints those users may have send to Microsoft. Read more...

Better Business Bureau gives Google a C- rating

Tzvi Friedman — Fri, 08 Oct 2010 15:33:10 +0000

The Better Business Bureau doesn't quite believe Google's “Don't be evil” mantra. In a recent report, the BBB gave Google a C- reliability grade. While it's not the worst grade in the class, Google's classmates... Read more...

Facebook Subpoenaed Over Sexual Predator Complaints

Tue, 25 Sep 2007 02:34:14 +0000

The New York Attorney General has subpoenaed Facebook after the company did not respond to "many" complaints by investigators who were solicited for sex while posing as teenagers on the social-networking site. State investigators, who... Read more...

Complaints Allege Gender Bias at EMC

Fri, 14 Sep 2007 00:32:09 +0000

A sex-discrimination lawsuit by Tami Remien and Debra Fletcher, two former female employees of EMC Corp., describes a men's locker-room atmosphere at the data storage vendor's sales offices, alleging women were systematically denied equal pay... Read more...

Bugs in Blogger Prompt Complaints

Daniel Fleshbourne — Tue, 06 Feb 2007 16:04:17 +0000

Google Inc.'s Blogger service has been generating a steady stream of complaints from users this year, including hours-long outages, feature malfunctions and data loss. The problems are particularly frustrating to users who migrated to the... Read more...

Gmail Virus Scanning Draws Some User Complaints

Fri, 02 Dec 2005 23:02:27 +0000

The virus-scanning feature Google Inc. added to its Gmail Web mail service this week has generated concern, bewilderment and disappointment among some users. The three main complaints being aired in Gmail discussion groups are: The... Read more...

EC Reviews new Complaints Against Microsoft

Wed, 21 Sep 2005 20:04:57 +0000

As Microsoft's appeal against existing antitrust sanctions continue, the European competition commissioner, Neelie Kroes, has revealed that the European Commission is reviewing fresh antitrust complaints made against the company. In an interview... Read more...

Apple investigating complaints of iPod static

Daniel Fleshbourne — Tue, 13 Apr 2004 09:54:07 +0000

Apple Computer said late Monday that it is looking into some users' complaints of sound problems with the iPod Mini. Complaints ranging from crackling sound to interrupted play have been making the rounds on Apple... Read more...

UK spam law triggers deluge of complaints

Daniel Fleshbourne — Mon, 15 Dec 2003 16:42:04 +0000

LONDON--The public deluged the British agency designated to enforce new anti-spam legislation with complaints of dubious e-mail messages in the first 24 hours of the law's existence, a spokeswoman said on Friday. "We've received a... Read more...

Internet fraud complaints triple in 2002

Daniel Fleshbourne — Thu, 10 Apr 2003 08:29:07 +0000

The FBI's Internet fraud unit said the number of complaints it referred to law enforcement authorities tripled last year, as did the cost of fraud to victims. The bureau's Internet Fraud Complaint Center (IFCC), which... Read more...

Microsoft to tweak Windows to address complaints

Fri, 04 Apr 2003 01:34:05 +0000

Microsoft Corp. has agreed to tweak its Windows XP operating system in response to recent feedback from the Justice Department over its antitrust settlement with the federal government. Microsoft will give more... Read more...

HP dismisses iPaq complaints

Tue, 06 Aug 2002 08:32:41 +0000

Amid a declining handheld market, HP fends off users demanding a recall of 'defective' iPaq devices. Hewlett-Packard has dismissed claims that many of its iPaq handheld computers are defective and warrant a recall, saying... Read more...

ID Theft and Web Scams Top Consumer Complaints

Thu, 24 Jan 2002 11:50:48 +0000

Internet scams, including bogus auctions and deceptive Web and computer services, joined identity theft among the top consumer fraud complaints received by the Federal Trade Commission (FTC) in 2001, the U.S. agency said Wednesday. ... Read more...