Neowin News Feed for: Plusnet

Ofcom fines BT £2.8 million for failing its EE and Plusnet customers

Paul Hill — Wed, 22 May 2024 11:22:01 +0000

BT has been fined £2,800,000 by Ofcom for failing to provide a summary of its contracts to EE and Plusnet customers before they signed up. BT will also have to let people exit contracts without fees. Read more...

EE and BT to move away from inflation-linked price increases

Paul Hill — Thu, 11 Apr 2024 06:58:01 +0000

EE has announced a simpler price increase model that will come into force next year. It said that customers would be told of price increases in pounds and pence, and they wouldn't be inflation-linked. Read more...

Seven broadband and mobile firms to raise prices by up to 14.4% in the spring

Paul Hill — Wed, 18 Jan 2023 17:04:02 +0000

UK broadband and mobile customers are going to be hit with price hikes this spring as operators attempt to keep up with their costs. Those who can are urged to look for cheaper deals elsewhere. Read more...

Vodafone says it can't offer free access to BBC Bitesize

Paul Hill — Wed, 20 Jan 2021 16:30:01 +0000

Vodafone has said that it will not be zero-rating BBC's education website Bitesize. It said technical hurdles meant it couldn't zero-rate the site and it wants to uphold net neutrality. Read more...

BT to zero-rate BBC Bitesize content to help with homeschooling

Paul Hill — Mon, 11 Jan 2021 14:18:01 +0000

BT has said that its customers, including those with EE and Plusnet, will have zero-rated access to BBC Bitesize by the end of the month. This will help parents home school while schools are shut. Read more...

UK: Report reveals the best mobile and broadband providers

Paul Hill — Fri, 21 Aug 2020 14:14:02 +0000

Ofcom has revealed which broadband and mobile companies customers prefer the most. It said Tesco Mobile score best in the mobile category and Plusnet did the best in the broadband category. Read more...

UK: Broadband customers set to save money after Ofcom review

Paul Hill — Tue, 28 Jul 2020 20:18:01 +0000

The UK's digital regulator, Ofcom, has persuaded several more broadband providers to offer cheaper out-of-contract rates for vulnerable customers. Despite this, Ofcom said things can be better still. Read more...

Ofcom announces that out-of-contract broadband customers will be offered fairer pricing

Paul Hill — Wed, 25 Sep 2019 13:30:01 +0000

Ofcom has said that several leading broadband suppliers will offer fairer pricing for out-of-contract customers from March 2020. From February, customers will be notified when they're out-of-contract. Read more...

TalkTalk is rated as having the worst customer service among UK telecoms

Paul Hill — Tue, 30 Apr 2019 14:08:02 +0000

Ofcom has revealed the UK's best and worst telecom firms based on customer service. Overall the companies performed better than last year, having a higher customer satisfaction rates. Read more...

Spammers plunder Plusnet e-mail

Tue, 22 May 2007 17:39:16 +0000

Customers of UK net provider Plusnet have been told to change the password for their account following a break-in earlier this month where malicious hackers gained control of a Plusnet's mail server and stole a... Read more...

PlusNet take on Talk Talk

Wed, 03 May 2006 10:12:42 +0000

UK Broadband ISP, Plusnet, has reacted to Talk Talk's offer of Free Broadband by announcing it's own range of pick'n'mix calls, line rental and broadband packages. From July, punters of the Sheffield based plc will... Read more...

PlusNet unveils 150k DSL service

Sat, 13 Dec 2003 12:38:19 +0000

Sheffield-based ISP PlusNet is offering a cut-price DSL service for the same price as many unmetered dial-up services. At Â£14.99 a month, DSL Connect provides download speeds up to 150k and has been just been... Read more...