Neowin News Feed for: Refund

Customer receives rocks instead of Nvidia GPU after paying $1200, Best Buy refuses refund

Usama Jawad — Thu, 04 Dec 2025 06:04:01 +0000

A Redditor claims that they received four massive rocks from Best Buy instead of the Nvidia RTX 5080 GPU that they paid $1200 for. The retailer is refusing a refund. Read more...

Microsoft publicly apologizes for confusing customers about M365 price hikes, offers refunds

Usama Jawad — Thu, 06 Nov 2025 12:18:01 +0000

Microsoft was sued for using a deceptive dark pattern to raise the price of Microsoft 365 for all customers, it has now issued a public apology. Read more...

ESR recalls thousands of power banks due to fire risk, offers full refunds

Usama Jawad — Thu, 14 Aug 2025 22:52:01 +0000

Popular Apple accessories vendor, ESR, has issued a recall for over 30,000 HaloLock power banks due to a fire and burn hazard. Read more...

Refunds for people who bought Redfall's Bite Back edition or upgrade are now being sent out

John Callaham — Thu, 20 Jun 2024 12:14:01 +0000

Many people who bought either the Redfall Bite Back edition or upgrade editions are now finally getting refunds for both the Xbox and Steam editions of the vampire shooter game from Microsoft. Read more...

Spotify is giving Car Thing refunds, here how to get yours

Aditya Tiwari — Sat, 01 Jun 2024 02:58:01 +0000

Spotify has started issuing refunds for the Car Thing music streaming hardware it killed about a week ago. The device which was sold with a $90 price tag will become inoperable later this year. Read more...

Epic Games' Rumbleverse is shutting down just six months after launch

Usama Jawad — Wed, 01 Feb 2023 13:22:01 +0000

Rumbleverse's servers are going offline, just six months after launch. The free-to-play melee-focused battle royale built by Iron Galaxy and Epic Games is also offering refunds to existing players. Read more...

Microsoft is also offering refunds for Cyberpunk 2077 on Xbox, but won't delist it

Usama Jawad — Fri, 18 Dec 2020 18:06:01 +0000

Following a disastrous launch on consoles, Microsoft has decided to offer full refunds to anyone who purchased digital copies of Cyberpunk 2077 for the Xbox. However, it will not delist the title. Read more...

Sony removes Cyberpunk 2077 from the PlayStation Store, offers full refunds to users

Mehrotra A — Fri, 18 Dec 2020 06:30:01 +0000

After Cyberpunk 2077's disastrous launch, Sony and CDPR have jointly decided to delist the game from the PlayStation store. The company is also offering full refunds to all the PlayStation users. Read more...

How to refund games on Steam

Usama Jawad — Sat, 28 Nov 2020 12:02:02 +0000

With sales ongoing, it's likely that gamers have bought numerous titles at discounted prices. However, if you don't like all of your purchases, the good news on Steam is that you can refund them. Read more...

Epic Games Store updates refund policy, now in line with Steam

Usama Jawad — Sat, 12 Jan 2019 19:54:02 +0000

Following in Steam's footsteps, Epic has updated its store's refund policy, allowing users to return games that were purchased less than 14 days ago and have been played less than a couple of hours. Read more...

Google refunding advertisers after fake traffic snafu

Paul Hill — Sun, 27 Aug 2017 09:16:01 +0000

Google has refunded advertisers after it found out that many ads were being displayed to bots which, obviously, would never get lured in by the adverts. Google is now working to reduce these issues. Read more...

FTC says refunds now available from Amazon for unauthorised in-app purchases

Paul Hill — Fri, 02 Jun 2017 00:26:01 +0000

Amazon is now letting customers refund in-app purchases if the purchase was unauthorised. Refunds will be offered to users until May 28, 2018. The refund process can be done entirely online. Read more...

iMac coming unhinged? Apple extends free repair program, refunds customers who paid for repairs

Michael Firth — Wed, 30 Nov 2016 12:16:01 +0000

Apple has quietly extended its 'Exchange and Repair' program for iMac computers affected by a 'droopy hinge' issue to cover devices up to five years. If you've paid for repair already, get a refund. Read more...

LG to issue full refunds to customers with faulty Nexus 5X handsets

Usama Jawad — Fri, 25 Nov 2016 11:12:01 +0000

Apparently, LG is sending out emails to some customers who own a faulty Nexus 5X device plagued by the boot loop issue, offering them a full refund as a means for compensation. Read more...

Apple denied a customer's refund, unless he could prove he was not Saddam Hussein

Cage Appleby — Tue, 01 Nov 2016 01:20:02 +0000

An iPhone 7 user was left bewildered after Apple refused to issue a refund because of a similarity between his surname and that of the deceased dictator, Saddam Hussein. Read more...

Angry gamers are reportedly getting refunds on No Man's Sky, even with 50 hours of playtime

Vlad Dudau — Mon, 29 Aug 2016 12:38:01 +0000

No Man's Sky is a very popular gaming title that recently came out. But there's a growing backlash against the game thanks to technical issues and too much hype, leading users to demand refunds. Read more...

Fable Legends shuts down servers, begins issuing refunds to beta players

Timi Cantisano — Wed, 13 Apr 2016 20:50:01 +0000

Last month, news of Fable Legends being canceled came as a bit of surprise. Today, the servers are being shut down with refunds being issued to those that purchased in-game currency. Read more...

Jolla starts processing refunds for Indiegogo backers of its failed tablet

Boyd Chan — Fri, 18 Mar 2016 03:10:01 +0000

After being brought back from the brink for the third time, Jolla has begun to accept refund requests for its tablet well over a year after the original campaign appeared on Indiegogo. Read more...

Microsoft refunds dad over $8,000 for 17-year-old son's Xbox binge

Paul Hill — Wed, 27 Jan 2016 06:26:01 +0000

Microsoft has refunded a father after his son went on a wild spending spree on a FIFA football (soccer) game. The bill totalled over $8,000, highlighting the need for more controls. Read more...

Refunds being offered for the OnePlus 2's faulty USB Type-C cable

Matt Brown — Thu, 26 Nov 2015 18:34:01 +0000

OnePlus has acknowledged the recent issue with the OnePlus 2's USB Type-C to USB Type-A cable, and are offering refunds and replacements to those who purchased the standalone cable. Read more...

Full refunds offered to Batman: Arkham Knight PC buyers following persisting issues

Usama Jawad — Sun, 01 Nov 2015 07:30:01 +0000

Following the continued issues in the re-release of Batman: Arkham Knight for PC, Warner Bros. is offering refunds for buyers before the end of 2015, regardless of the time they have spent playing it. Read more...

Digital purchases now protected in new UK consumer rights law

Matt Blowes — Thu, 01 Oct 2015 08:44:01 +0000

Apps, games, movies and more - they're all included under the UK's new Consumer Rights Act which explicitly protects digital purchases for the first time but not to the same extent as physical goods. Read more...

Despite successful crowdfunding campaign, YotaPhone 2's US launch has been cancelled

Andy Weir — Sat, 01 Aug 2015 02:29:01 +0000

The Indiegogo campaign to bring the dual-display YotaPhone 2 to North America quickly broke through its $50k target, and went on to raise $300k - but Yota now says that the launch has been cancelled. Read more...

If your kids made in-app purchases without your consent, Google may refund you

Usama Jawad — Thu, 11 Dec 2014 13:22:01 +0000

Has your child made in-app purchases in games and apps without your permission? Google is willing to compensate those unauthorized expenses if you are eligible for their refund policy. Read more...

Google Play Store app purchase refund window extended to two hours

Steven Parker — Thu, 11 Sep 2014 10:14:07 +0000

First reduced from 24 hours to 15 minutes in 2010, now Google has extended that window to 2 hours which means you have a bit more time to decide if you want to purchase an app or not. Read more...

iPhone app refund could bankrupt developers

Andrew Lyle — Thu, 26 Mar 2009 14:57:23 +0000

As the iPhone AppStore gets more popular, Apple has made significant changes the way refunds and policies are handled. As the new contract is rolled out, many developers are left scratching their head that... Read more...

Dell to refund laptop customers in China

Steven Parker — Sun, 13 Aug 2006 11:12:38 +0000

Dell is offering refunds to customers in China who sued the company saying their laptops had different microprocessors than advertised. Dell, the second biggest PC maker in China after Lenovo, was sued by 19 people... Read more...

Mac OS X refund suit gets preliminary nod

Thu, 30 Oct 2003 20:45:14 +0000

A judge has given preliminary approval to a settlement that would allow some Mac OS X owners to get a refund. Apple Computer had already reached a tentative agreement to settle a... Read more...