Neowin News Feed for: Refunds

Refunding games on PlayStation just got more streamlined, but not on consoles

Pulasthi Ariyasinghe — Tue, 26 Aug 2025 19:32:02 +0000

PlayStation customers won't have to fight with a chatbot to ask for refunds going forward thanks to a new update by Sony. Read more...

Concord is going offline, Sony offers refunds for all PlayStation and PC players

Pulasthi Ariyasinghe — Tue, 03 Sep 2024 17:02:10 +0000

Sony's first-party live service hero shooter Concord is being pulled offline after its failed launch last month. Refunds are being offered too. Read more...

Refunds for people who bought Redfall's Bite Back edition or upgrade are now being sent out

John Callaham — Thu, 20 Jun 2024 12:14:01 +0000

Many people who bought either the Redfall Bite Back edition or upgrade editions are now finally getting refunds for both the Xbox and Steam editions of the vampire shooter game from Microsoft. Read more...

Battlefield 2042 refund petition gains over 70,000 signatures

Asher Madan — Wed, 09 Feb 2022 17:04:02 +0000

A few days ago, a petition was posted on Change.org asking Sony to give refunds for EA's Battlefield 2042. Now, it's at over 70,000 signatures in total, and that number is growing rapidly. Read more...

GOG now offers refunds for up to 30 days with almost no restrictions

Pulasthi Ariyasinghe — Wed, 26 Feb 2020 15:48:01 +0000

The refund policy of the GOG store has been updated, with it now offering a generous 30-day period for customers to ask for their money back. Even played games are included in this. Read more...

Survival game Rust is axing Linux version, offers refunds to its players

Pulasthi Ariyasinghe — Sat, 17 Aug 2019 16:52:01 +0000

The studio behind the popular survival game Rust, Facepunch Studios, has announced that it is removing the title's Linux client altogether. Anyone who's played this version can get a refund. Read more...

Apple providing $50 refunds for iPhone battery replacements undertaken last year

Boyd Chan — Thu, 24 May 2018 08:40:01 +0000

Although Apple discounted the cost of iPhone battery replacements at the end of 2017, it overlooked customers who had previously serviced their handsets. The company is now addressing this situation. Read more...

Just like its juice packets, Juicero feels the squeeze, caving to pressure, calling it quits

Timi Cantisano — Fri, 01 Sep 2017 21:14:01 +0000

Juicero looked to be a promising company that encouraged a healthy lifestyle by offering a no mess solution when it came to juicing. Now, the firm is calling it quits, while also offering refunds. Read more...

Juicero packs can be squeezed by hand, so the CEO offers 30-day window for refunds

Timi Cantisano — Fri, 21 Apr 2017 04:06:01 +0000

Juicero is a $400 machine that can cold press prepacked juice bags in the comfort of your home. It was recently revealed that the packs can be squeezed by hand, prompting the CEO to now offer refunds. Read more...

Microsoft introduces 'self-service refunds' for games and apps on Xbox One and Windows 10

Andy Weir — Wed, 12 Apr 2017 20:29:19 +0000

"You've spoken; we've listened," Microsoft said today, as it revealed to Xbox Insiders that it's introducing a "self-service refunds" policy to "instantly return digital products like games and apps". Read more...

Amazon may have to give millions worth of refunds for in app purchases made by children

Richard Tyr Blewitt — Wed, 05 Apr 2017 13:16:01 +0000

The withdrawal of an appeal made by Amazon with the US Federal Trade Commission potentially opens the door for parents to claim back money that their children have spent while playing games. Read more...

Fable Legends shuts down servers, begins issuing refunds to beta players

Timi Cantisano — Wed, 13 Apr 2016 20:50:01 +0000

Last month, news of Fable Legends being canceled came as a bit of surprise. Today, the servers are being shut down with refunds being issued to those that purchased in-game currency. Read more...

Full refunds offered to Batman: Arkham Knight PC buyers following persisting issues

Usama Jawad — Sun, 01 Nov 2015 07:30:01 +0000

Following the continued issues in the re-release of Batman: Arkham Knight for PC, Warner Bros. is offering refunds for buyers before the end of 2015, regardless of the time they have spent playing it. Read more...

Digital purchases now protected in new UK consumer rights law

Matt Blowes — Thu, 01 Oct 2015 08:44:01 +0000

Apps, games, movies and more - they're all included under the UK's new Consumer Rights Act which explicitly protects digital purchases for the first time but not to the same extent as physical goods. Read more...

EU 14-day digital content refunds potentially allow abuse

Alec Robertson — Sun, 11 Jan 2015 12:42:01 +0000

In the EU, a law has been recently introduced that allows a 14-day returns policy on digital purchases. Unfortunately, this system is potentially open to abuse. Read more...

Apple now offers 14-day returns for App Store and iTunes purchases in Europe

Jerry Grey — Tue, 30 Dec 2014 07:44:01 +0000

In a complete reversal of its no refunds policy on App Store and iTunes purchases, Apple has been forced by EU lawmakers to offer a 14-day money back guarantee on purchases in Europe. Read more...

Phones 4u won't be refunding anyone who pre-ordered the iPhone 6

Andy Weir — Fri, 26 Sep 2014 10:40:01 +0000

Phones 4u's administrators have advised customers who pre-ordered the iPhone 6 that they will not get a refund, despite earlier assurances from the company that they would get their money back. Read more...

No refunds from Apple's App Store

Brad Sams — Tue, 13 Oct 2009 14:42:51 +0000

Apple has come clear on its return policy for the App Store; don't even think about it. Apple has stated that there will be no returning of an App purchased on the App Store... Read more...

Google reverses itself on video refunds

Tue, 21 Aug 2007 22:05:58 +0000

After shutting down its video download store last week, Google angered some Google Video customers who had paid for movies but were locked out when the store was shut down. At first, the search giant... Read more...