Neowin News Feed for: Satisfaction https://www.neowin.net/news/tag/satisfaction/ Neowin News Feed for: Satisfaction en-us Neowin Ignition News editor@neowin.net (Managing Editor) developers@neowin.net (Neowin Developers) 5 Neowin.net https://www.neowin.net/images/pegasus/icon.png https://www.neowin.net UK: Report reveals the best mobile and broadband providers https://www.neowin.net/news/uk-report-reveals-the-best-mobile-and-broadband-providers/ <div style="float:left;margin-right:10px;"><img src="https://cdn.neow.in/news/images/uploaded/2020/07/1595520038_1497656337_ofcomlogo_medium.jpg" alt="" /></div>Ofcom has revealed which broadband and mobile companies customers prefer the most. It said Tesco Mobile score best in the mobile category and Plusnet did the best in the broadband category. <a href="https://www.neowin.net/news/uk-report-reveals-the-best-mobile-and-broadband-providers">Read more...</a> paul.hill@neowin.net (Paul Hill) Fri, 21 Aug 2020 14:14:02 +0000 https://www.neowin.net/news/uk-report-reveals-the-best-mobile-and-broadband-providers Samsung pulls ahead of Apple in consumer satisfaction https://www.neowin.net/news/samsung-pulls-ahead-of-apple-in-consumer-satisfaction/ <div style="float:left;margin-right:10px;"><img src="https://cdn.neow.in/news/images/uploaded/2014/08/apple-samsung_medium.jpg" alt="" /></div>For the first time in years, consumers are more satisfied with Samsung&#039;s smartphones than they are with Apple&#039;s iDevices - adding another layer to the already heated smartphone war. <a href="https://www.neowin.net/news/samsung-pulls-ahead-of-apple-in-consumer-satisfaction">Read more...</a> jett.goldsmith@neowin.net (Jett Goldsmith) Wed, 31 Dec 2014 03:44:01 +0000 https://www.neowin.net/news/samsung-pulls-ahead-of-apple-in-consumer-satisfaction Americans: unhappy with their ISPs, but love Apple and Samsung smartphones https://www.neowin.net/news/americans-unhappy-with-their-isps-but-love-apple-and-samsung-smartphones/ <div style="float:left;margin-right:10px;"><img src="https://www.neowin.net/images/uploaded/acsi-ispsatisfaction_thumb.jpg" alt="" /></div>This year&#039;s US consumer satisfaction scores are in, and apparently American&#039;s aren&#039;t happy with their internet service providers. Although you&#039;re probably happier if you&#039;re a Samsung smartphone user. <a href="https://www.neowin.net/news/americans-unhappy-with-their-isps-but-love-apple-and-samsung-smartphones">Read more...</a> w.j.stevenson@btinternet.com (Andrew Stevenson) Tue, 20 May 2014 13:32:18 +0000 https://www.neowin.net/news/americans-unhappy-with-their-isps-but-love-apple-and-samsung-smartphones Study: The more you use Facebook, the :( you're likely to be https://www.neowin.net/news/study-the-more-you-use-facebook-the--youre-likely-to-be/ <div style="float:left;margin-right:10px;"><img src="/images/news/logos/119121962a.jpg" alt="" /></div>Facebook is a useful tool for sure, but at the moment it seems like it&#039;s just filled with people crushing candy. But a recent study shows that we may be most unhappy after using the social network. <a href="https://www.neowin.net/news/study-the-more-you-use-facebook-the--youre-likely-to-be">Read more...</a> w.j.stevenson@btinternet.com (Andrew Stevenson) Fri, 16 Aug 2013 06:13:26 +0000 https://www.neowin.net/news/study-the-more-you-use-facebook-the--youre-likely-to-be Apple edges Samsung in customer service satisfaction https://www.neowin.net/news/apple-edges-samsung-in-customer-service-satisfaction/ <div style="float:left;margin-right:10px;"><img src="/images/news/logos/1018765109Apple_Samsung_Scales_Justice.jpg" alt="" /></div>For the first time, Apple now has a higher satisfaction rate than Samsung amongst customers in South Korea. The report covers issues in the first year, speed to recovery, and overall satisfaction. <a href="https://www.neowin.net/news/apple-edges-samsung-in-customer-service-satisfaction">Read more...</a> chris.white@neowin.net (Christopher White) Thu, 04 Jul 2013 14:06:43 +0000 https://www.neowin.net/news/apple-edges-samsung-in-customer-service-satisfaction Nokia beats Apple, Samsung, HTC in customer satisfaction, according to survey https://www.neowin.net/news/nokia-beats-apple-samsung-htc-in-customer-satisfaction-according-to-survey/ <div style="float:left;margin-right:10px;"><img src="https://www.neowin.net/images/uploaded/dscf2325_thumb.jpg" alt="" /></div>Nokia have scored another customer satisfactory victory today across two thirds of major U.S carriers. Customers using Nokia&#039;s on Verizon and AT&amp;T reported higher satisfaction than iPhone users. <a href="https://www.neowin.net/news/nokia-beats-apple-samsung-htc-in-customer-satisfaction-according-to-survey">Read more...</a> maxslaterrobins@ymail.com (Max Slater-Robins) Sat, 27 Apr 2013 12:25:05 +0000 https://www.neowin.net/news/nokia-beats-apple-samsung-htc-in-customer-satisfaction-according-to-survey J.D. Power: iPhone tops consumer smartphone satisfaction... again https://www.neowin.net/news/jd-power-iphone-tops-consumer-smartphone-satisfaction-again/ <div style="float:left;margin-right:10px;"><img src="/images/news/logos/84926420317507026201.jpg" alt="" /></div>Apple has beaten other manufacturers for a seventh consecutive win in the J.D. Power consumer smartphone satisfaction survey - but the likes of RIM, LG and Nokia clearly have some work to do. <a href="https://www.neowin.net/news/jd-power-iphone-tops-consumer-smartphone-satisfaction-again">Read more...</a> andyweir@neowin.net (Andy Weir) Fri, 16 Mar 2012 18:35:49 +0000 https://www.neowin.net/news/jd-power-iphone-tops-consumer-smartphone-satisfaction-again Microsoft customer satisfaction hits new high https://www.neowin.net/news/microsoft-customer-satisfaction-hits-new-high/ <div style="float:left;margin-right:10px;"><img src="https://www.neowin.net/images/uploaded/mscustomersatisfaction_thumb.jpg" alt="" /></div>Microsoft has been working hard to create top tier products that are well received from its consumers. After fumbling with Vista, Microsoft continues to climb in its customer satisfaction rating. The rating information comes from... <a href="https://www.neowin.net/news/microsoft-customer-satisfaction-hits-new-high">Read more...</a> bdsams@neowin.net (Brad Sams) Tue, 17 May 2011 20:00:39 +0000 https://www.neowin.net/news/microsoft-customer-satisfaction-hits-new-high iPhone 3GS satisfaction rate at 99 percent https://www.neowin.net/news/iphone-3gs-satisfaction-rate-at-99-percent/ <div style="float:left;margin-right:10px;"><img src="/images/news/logos/iPhone_3GS.jpg" alt="" /></div>Apple's not been too great in the eyes of the public, as of late. Many (still, and fairly) have complaints about their App Store, due to the approval process, and many U.S. iPhone users have... <a href="https://www.neowin.net/news/iphone-3gs-satisfaction-rate-at-99-percent">Read more...</a> (Sam Symons) Sun, 16 Aug 2009 00:14:36 +0000 https://www.neowin.net/news/iphone-3gs-satisfaction-rate-at-99-percent Microsoft: Vista customer satisfaction climbs https://www.neowin.net/news/vista-customer-satisfaction-climbs-microsoft-claims/ <div style="float:left;margin-right:10px;"><img src="/images/news/logos/19825736642.jpg" alt="" /></div>Microsoft Asia Pacific has responded to researchers' claims that enterprise chief information officers &quot;have not warmed to the Vista operating system over the past year.&quot; The northern hemisphere researchers said that the CIOs they recently... <a href="https://www.neowin.net/news/vista-customer-satisfaction-climbs-microsoft-claims">Read more...</a> (Chakkaradeep Chandran) Mon, 08 Dec 2008 08:34:38 +0000 https://www.neowin.net/news/vista-customer-satisfaction-climbs-microsoft-claims iPhone excels in US customer satisfaction https://www.neowin.net/news/iphone-excels-in-us-customer-satisfaction/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Earlier this month, ChangeWave Research conducted a mobile phone customer survey which concluded that of the 3,645 US iPhone owners surveyed 82% reported being Very Satisfied with their purchase, up five points since the previous... <a href="https://www.neowin.net/news/iphone-excels-in-us-customer-satisfaction">Read more...</a> () Sat, 20 Oct 2007 16:49:15 +0000 https://www.neowin.net/news/iphone-excels-in-us-customer-satisfaction Yahoo Edges Google in User Satisfaction Survey https://www.neowin.net/news/yahoo-edges-google-in-user-satisfaction-survey/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Yahoo Inc may be struggling to convince Wall Street of its future prospects, but for the first time its users gave its services overall a better rating than what Google Inc received, according to a... <a href="https://www.neowin.net/news/yahoo-edges-google-in-user-satisfaction-survey">Read more...</a> () Wed, 15 Aug 2007 13:44:51 +0000 https://www.neowin.net/news/yahoo-edges-google-in-user-satisfaction-survey Dell 2.0 to focus on customer satisfaction https://www.neowin.net/news/dell-20-to-focus-on-customer-satisfaction/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Computer manufacturer Dell is to focus on customer satisfaction, which it admitted on Wednesday it &quot;had not done perfectly in the past&quot;. The company is investing $150m in customer relationships this year,said chairman Michael Dell... <a href="https://www.neowin.net/news/dell-20-to-focus-on-customer-satisfaction">Read more...</a> () Thu, 14 Sep 2006 00:20:45 +0000 https://www.neowin.net/news/dell-20-to-focus-on-customer-satisfaction PC Satisfaction newsgroups closed https://www.neowin.net/news/pc-satisfaction-newsgroups-closed/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>I'm wondering if there is something more behind this program ending.... Here's an email I received from the PC Satisfaction team: We would like to take the opportunity to once again thank everyone... <a href="https://www.neowin.net/news/pc-satisfaction-newsgroups-closed">Read more...</a> () Tue, 10 Feb 2004 00:35:22 +0000 https://www.neowin.net/news/pc-satisfaction-newsgroups-closed Microsoft PC Satisfaction Trial "Alpha" End https://www.neowin.net/news/microsoft-pc-satisfaction-trial-alpha-end/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Dear PC Satisfaction Trial Participant, The PC Satisfaction Trial will be coming to an end on Friday, February 6, 2004. At that time we will cease all support for the software. It is... <a href="https://www.neowin.net/news/microsoft-pc-satisfaction-trial-alpha-end">Read more...</a> () Thu, 29 Jan 2004 14:38:27 +0000 https://www.neowin.net/news/microsoft-pc-satisfaction-trial-alpha-end More testers join PC Satisfaction Trial https://www.neowin.net/news/more-testers-join-pc-satisfaction-trial/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Thanks empty...You have been selected, due to your previous interest in Microsoft Beta testing opportunities, to participate in a new and innovative approach to maintaining your computer currently being developed by Microsoft. This new approach... <a href="https://www.neowin.net/news/more-testers-join-pc-satisfaction-trial">Read more...</a> daniel@neowin.net (Daniel Fleshbourne) Tue, 05 Aug 2003 07:08:07 +0000 https://www.neowin.net/news/more-testers-join-pc-satisfaction-trial Invitations for Microsoft PC Satisfaction Trial Beta Sent https://www.neowin.net/news/invitations-for-microsoft-pc-satisfaction-trial-beta-sent/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Microsoft has sent out invitations to join the PC Satisfaction trial. PC Satisfaction Trial is adding nice features based off Windows XP, such as: Improved Personal Firewall (like the one in ZoneAlarm with program access... <a href="https://www.neowin.net/news/invitations-for-microsoft-pc-satisfaction-trial-beta-sent">Read more...</a> () Sat, 02 Aug 2003 07:34:33 +0000 https://www.neowin.net/news/invitations-for-microsoft-pc-satisfaction-trial-beta-sent Microsoft PC Satisfaction Trial Update (build 187.18) https://www.neowin.net/news/microsoft-pc-satisfaction-trial-update-build-18718/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Thanks aeons...To our valued users: Thank you again for your participation in the PC Satisfaction Trial. We hope you have enjoyed your experience thus far with the service as we continue to improve... <a href="https://www.neowin.net/news/microsoft-pc-satisfaction-trial-update-build-18718">Read more...</a> daniel@neowin.net (Daniel Fleshbourne) Fri, 20 Jun 2003 08:22:10 +0000 https://www.neowin.net/news/microsoft-pc-satisfaction-trial-update-build-18718 PC Satisfaction v0.5.146.25 Trial Screenshots https://www.neowin.net/news/pc-satisfaction-v0514625-trial-screenshots/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>I have to be honest, little is known about this beta as there isn't much information about it on Microsoft to be found. What we do know is that this is an Alpha version of... <a href="https://www.neowin.net/news/pc-satisfaction-v0514625-trial-screenshots">Read more...</a> steven.parker@neowin.net (Steven Parker) Tue, 13 May 2003 09:35:08 +0000 https://www.neowin.net/news/pc-satisfaction-v0514625-trial-screenshots Microsoft PC Satisfaction Trial Beta Test Servey https://www.neowin.net/news/microsoft-pc-satisfaction-trial-beta-test-servey/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Thanks tatsukaze00...The Microsoft Windows Product Team is looking for a select group of people to help us test and perfect technology that is to be used in an important Web services trial, the PC Satisfaction... <a href="https://www.neowin.net/news/microsoft-pc-satisfaction-trial-beta-test-servey">Read more...</a> daniel@neowin.net (Daniel Fleshbourne) Wed, 23 Apr 2003 12:41:25 +0000 https://www.neowin.net/news/microsoft-pc-satisfaction-trial-beta-test-servey Microsoft PC Satisfaction Trial Screenshots https://www.neowin.net/news/microsoft-pc-satisfaction-trial-screenshots/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>&quot;The intent of the trial will be to see how much more satisfied Windows customers are when they feel confident about the security of their PC and the safety of their data and personal information,&quot;... <a href="https://www.neowin.net/news/microsoft-pc-satisfaction-trial-screenshots">Read more...</a> daniel@neowin.net (Daniel Fleshbourne) Wed, 12 Mar 2003 09:32:06 +0000 https://www.neowin.net/news/microsoft-pc-satisfaction-trial-screenshots MS PC Satisfaction Trial https://www.neowin.net/news/ms-pc-satisfaction-trial/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Thanks eaglebtc...Welcome to the PC Satisfaction Trial The PC Satisfaction Trial team would like to thank you for joining the PC Satisfaction Trial technology test! This is a very early version of software... <a href="https://www.neowin.net/news/ms-pc-satisfaction-trial">Read more...</a> daniel@neowin.net (Daniel Fleshbourne) Tue, 11 Mar 2003 09:24:22 +0000 https://www.neowin.net/news/ms-pc-satisfaction-trial Microsoft PC Satisfaction Trial https://www.neowin.net/news/microsoft-pc-satisfaction-trial/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>Some lucky testers just got this email from MS: The PC Satisfaction Trial team would like to thank you for joining the PC Satisfaction Trial technology test! Our records indicate that you are... <a href="https://www.neowin.net/news/microsoft-pc-satisfaction-trial">Read more...</a> () Fri, 31 Jan 2003 21:52:37 +0000 https://www.neowin.net/news/microsoft-pc-satisfaction-trial Microsoft PC Satisfaction Trial Beta https://www.neowin.net/news/microsoft-pc-satisfaction-trial-beta/ <div style="float:left;margin-right:10px;"><img src="" alt="" /></div>The Windows Product Team at Microsoft has sent invitations to beta test the PC Satisfaction Trial, a Web service that will be part of an upcoming customer research program. &quot;The intent of... <a href="https://www.neowin.net/news/microsoft-pc-satisfaction-trial-beta">Read more...</a> () Thu, 23 Jan 2003 13:00:30 +0000 https://www.neowin.net/news/microsoft-pc-satisfaction-trial-beta