Microsoft blamed human error for a Windows Genuine Advantage problem that identified legitimate Windows users as pirates last week. According to Alex Kochis, Microsoft senior product manager for WGA, new software was accidentally loaded onto...

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Perhaps you've experienced that sinking feeling when a single keystroke accidentally destroys hours of work. Now imagine wiping out a disk drive containing an account worth $38 billion. That's what happened to a computer technician...

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Microsoft has publicly apologized and compensated Web directory Startpagina.nl, one of MSN's main competitors in Holland, after the software giant's anti-spyware product incorrectly flagged the site as malicious. A Microsoft representative confirmed...

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The State Department is moving ahead with a plan to implant electronic identification chips in U.S. passports that will allow computer matching of facial characteristics, despite warnings that the technology is prone to a high...

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