The UK regulator, Ofcom, has made it easier for customers to find the best internet providers and for customers to quit their current contracts if internet speeds aren't as promised.
Three has been fined £1.9 million because of a single point of failure in its emergency call system. Ofcom found that the flaw could have led to people not being able to call the emergency services.
After having been ordered by Ofcom to pay £95m to rivals in late 2012 for backhaul overcharging, BT has failed in its latest attempt to avoid having to pay up. However, the saga may not yet be over.
Just a fortnight after it had been spun out into its own company, BT's Openreach has received a record £42 million fine over Ethernet installation delays and shortchanging its rivals due compensation.
After pressure from industry competitors and a report released by telecom regulator, Ofcom, BT has agreed to splice out Openreach into a new company which will remain as a subsidiary of the BT Group.
The telecom regulator, Ofcom, has ordered BT to put a price cap on its landline-only offerings because customers aren't getting their value for money. This will mostly benefit vulnerable customers.
New rules from the Advertising Standards Authority will see UK ISPs bundle broadband and line rental costs into one overall cost that is allowed to be advertised to potential customers.
The United Kingdom's Office of Communications has today announced a new way for mobile phone users to register with the Telephone Preference Service and opt out of unwanted telemarketing calls.
European regulators said that Three's parent company, Hutchison, had "failed to adequately address the serious concerns raised" over the deal, which would have increased prices and harmed innovation.
After seeing profit rise by 15% to £3.03bn, BT has announced that it is working on increasing maximum speeds from 76Mbps to 300Mbps, potentially rising to 500Mbps. This is subject to Ofcom approval.
British telecommunications giant BT told in a report by regulator Ofcom that it must open up its OpenReach network to rival providers in order to improve internet speeds and reliability.
As regulators prepare to publish their objections to Three's proposed acquisition of O2 UK, Three's parent company has pledged to freeze prices for all customers on both networks for five years.
The head of the UK's telecoms regulator says the European Commission should block the £10.5bn deal, as it will reduce competition and "could mean higher prices for consumers and businesses".
All UK mobile networks are changing the way they charge for calls to 'service numbers', including those starting 084, 087, 09 and 118, while calls to 0800 and 0808 numbers will be completely free.
UK broadband users are rejecting the ISP-level porn filters introduced at the behest of the government, with 95% of BT Broadband customers, and 92% of those on Sky Broadband, opting out of using them.
Thanks to lasers, fiber optics and a lot of brain power NASA has managed to get broadband internet on the moon with speeds averaging 19 Mbps - higher than the UK national average according to Ofcom.
O2 has chosen to circumvent Ofcom's new guidelines which would have allowed customers to exit their contracts mid-term if prices increased, adding insult to injury with a further 2.7% price rise.
U.K. telecoms regulator Ofcom has issued new guidance, directing networks to allow customers to cancel their contracts without penalty if the company increases its prices mid-contract.
The latest figures from the UK's communications regulator, Ofcom, show an increase in online piracy, with 18% of all web users aged 12 and over accessing content online via an illegal source.
The UK's telecommunications regulator, Ofcom, has confirmed that seven companies will bid in the auction for 4G mobile spectrum in January 2013, with new 4G services launching as soon as late Spring.
Brits no longer feel the need to have a good chinwag on the old dog-and-bone, with the younger generation leading the charge of sending text messages over making calls, so says a recent Ofcom study.
Fake anti-piracy warning emails are being sent to users with money requests in an attempt to profit from the UK Digital Economy Act's upcoming law that states users will be warned when pirating.
The BBC's plans for using digital rights management to prevent unauthorised usage of material broadcast on the coming Freeview HD service have been blocked by industry regulator Ofcom. The BBC had planned to let people...
The BBC has been criticised for its plans to copy protect high definition Freeview content, by encrypting certain data that only manufactures the BBC deem trustworthy will be given the decryption keys to. The BBC...
A surprising article has been published in today's issue of the UK newspaper The Independent. According to the article, the media regulator Ofcom have done some research and have found that growing numbers of teenagers...
If the Internet industry does not better regulate itself, then public and political opinion may force tighter regulation upon it, warns Ofcom, which still has an eye on local loop unbundling The Internet...