"Halo: Spartan Assault" touts cross-platform syncing between Windows and Windows Phone copies of the game.
"Halo: Spartan Assault" received a patch late Wednesday for both Windows and Windows Phone devices, though syncing issues between the two platforms remain.
The new "Spartan Assault" patch brings support for the Xbox 360 controller on the Windows version of the game as well as a new series of missions for both platforms. Unspecified bug fixes are also listed in the game's Windows Store listing, though it's unclear if syncing was one of the issues addressed. Currently, some users have complained that progress stops syncing between the two platforms after a period of time. Additionally, users have complained that the update has wiped entire campaign progress.
When reached for comment, a Microsoft spokesman provided the following statement: "There is a known issue with cloud storage in 'Halo: Spartan Assault' for Windows 8 affecting saved files (mobile devices are unaffected). We have a team in place currently working to resolve this issue and will have more to share soon."
Microsoft has touted cross-platform syncing as one of the benefits of developing games for both Windows 8 and Windows Phone 8, though the results have been spotty at best. "Skulls of the Shogun," one of the first games to offer the capability, received complaints from users that games weren't syncing across the two devices.
"Is anyone else having problems syncing their campaign saves across platforms," one user wrote on the game's Facebook page in February. "My phone just won't see the latest saves from my Surface, which is annoying, [to] say the least."
A response from the page's administrator said syncing could be restored by refreshing Windows Phone's Xbox Live app, and a patch was later released to fix some syncing bugs.
Other games have had similar issues, as Neowin users have reported cross-platform syncing for the Windows and Windows Phone game "The Harvest" doesn't accurately transfer progress. A recent review of "Asphalt 7" by Windows Phone Central also cited syncing issues between Windows and Windows Phone versions, noting that progress stops transferring after a period of time, the same issue present in "Spartan Assault."