Three big Synology announcements: MR2200ac mesh router, Active Backup, and 24/7 phone support

Synology holds an annual event where they announce new products and services. Today, in New York City, the Synology 2019 event is underway and the company has made three big announcements.

The first, and arguably most exciting, announcement is that Synology is releasing the MR2200ac, the company's first mesh router. Running the latest version of the OS, SRM 1.2, the MR2200ac can be run by itself, be used with the RT2600ac router (but apparently not the RT1900ac that we reviewed), or paired with other MR2200ac devices. The device has a Qualcomm IPQ4019 quad-core CPU, and tri-band Wi-Fi, but no word on how much RAM it has. The MR2200ac also has Google Safe Browsing and DNS/IP threat intelligence built in, meaning you can turn on (per connected device) filtering, blocking both questionable websites, as well as YouTube videos that may not be kid-friendly.

The second announcement at the event is that all Synology NAS owners now have free access to the Active Backup suite of tools. This suite allows you to perform full backups of your Windows hosts, VMware virtual machines, and file servers, and gives you the ability to restore single files or entire computers. In addition to hosts, the suite also allows you to backup Office 365 and Google G Suite instances, giving administrators the ability to consolidate their data backups from both on-prem and the cloud onto Synology NAS devices.

Finally, Synology also made an announcement that both home and business customers will have access to 24/7 phone support in North America.

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