Editorial

A week with the Surface RT

I've just started at a new company, and it's been a busy few weeks. Yet I've already had a lot of experiences on my new Surface RT. I'd read my share of Surface RT reviews before mine arrived – and the world doesn't need another Surface RT review, so I'll take you on a quick run-through of my thoughts to date.

The Good

The Surface RT is differentiated by its OS, and frankly the Windows RT is well designed for a touch-first experience. It's fun and fluid to use and it impresses everyone that plays with it. It's so easy to navigate that even young children can find their way around, getting to the games they want to play.

On the topic of games, Xbox integration is a key part of Microsoft's mobile offerings. Xbox titles, much like on Windows Phone, are the higher quality gaming titles on the platform, and allow you to unlock achievements and build up Gamerscore. This keeps me playing games for a lot longer than I normally would, as I chase after every last achievement. The Xbox integration here is also good, and SmartGlass has a promising future. Again, it's a great feature to show off to friends, and is very useful at home. If Microsoft can get enough developers to build really compelling content for SmartGlass, it will really push Xbox above the competition.

The app I'm using most is OneNote (the only Office app to run in Metro), and it's really a well-designed application. It's clearly well thought-out and allows you to insert tables and photos, add bullet points, change text settings, and more all through an easy to use touch interface – featuring a very cool radial menu. It is missing a few features though. For example, it won't let you hand-draw notes unless your device comes with a digitiser. With a little work, I believe that Microsoft can make OneNote the ultimate note-taking tool. OneNote in Metro also shines a little light on the path that the rest of Office apps should be taking. In fact, if Office and a decent file manager were included in Metro, you wouldn't need the desktop, which should be Microsoft's goal for RT.

The Bad

Despite what's great about the Surface RT, it's far from a perfect product. Surface RT does suffer from a bit of lag and a number of rendering/redraw issues. Apps like Skype are unimpressive in their performance, and the music app seems like an early beta. The Store itself also has large delays at times.

There are some Windows staples missing from the Metro experience. There's no metro calculator included, and apps like Movie Maker and Photo Gallery aren't available on Windows RT. The gaming titles like Minesweeper, Solitaire, and Mahjong are available on Windows 8 – but their Windows RT compatibility is still 3-4 weeks away according to Microsoft representatives.

The pricing of apps also concerns me. Angry Birds titles are $4.99 each in Australia, yet they're only $0.99 on Windows Phone. I'm happy to pay more, as I realise I'm on a new device, but five times the price seems horrible to me.

Sharing on Windows RT is easy, but you can't share a photo to Twitter or Facebook via People, yet you can post text and links to those channels. It's a strange limitation, and when someone asked about it in the Microsoft Community, they were told that People is a contact app, not a social network posting app. That didn't sit well with me. There's also no support for DLNA within the Devices area. My Samsung TV worked great with Window 7, but Windows RT just tells me that the TV isn't “Windows Compatible”.

Most of the problems with the Surface RT appear to be software or driver related. Microsoft has told me that they'll be releasing a number of performance related updates for Surface RT shortly (with no definite time frame), and this should greatly improve performance. I'd expect that we'll see this happen by the end of the year.

The Ugly

I ordered my Surface RT with a Touch Cover in Cyan. It arrived and looked as nice as I'd expected, until I flipped it over and it split – apparently a common problem. When I contacted Microsoft, they said that they would replace it under warranty, but that first I'd have to send the old one back (at their expense). When a unit arrives faulty, I'd never expect to have to mail it back, wait five days, and then have a new one shipped out. It's definitely a disappointing experience for a new product.

Accessories aside, Surface RT is a well-built machine, with looks to match. But it's polished off with two 1MP cameras, no GPS, no NFC, and shockingly it doesn't feature 3G/4G. I have to use my Surface tethered to my phone for large parts of the day as it's such connected device. Many games won't even run unless they can first connect to Xbox Live, and if they do run, you don't have access to your game/s in progress.

The units finish is fingerprint resistant, as Microsoft had promised. I'm largely happy with the feel of the Surfact RT, yet I've noticed that my Surface RT has imperfections on the rear of the casing that are noticable to touch. It's like the unit needs a light sand. It doesn't ruin the experience, but again it shows that Microsoft has some work to do on the quality front.

Would I recommend the Surface RT?

It's a great machine, with some flaws that should be addressed via software in the coming weeks and months. But, if you don't need a tablet right now, you could hold off to see what the Surface Pro is like, or even wait for a revision of the Surface RT (I'm betting on yearly revisions) that may include a data connection. If you love the latest and greatest, and want it now, then get it. Just be aware that there are a few bugs that will take some time to iron out.

If you're considering buying a Surface RT and have any specific questions, feel free to ask in the comments below, or shoot me a message/email. And in case you're wondering, I wrote this entire review on my Surface RT, using both the on-screen keyboard, and the Touch Cover.

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Brody - Thank you very much for taking the time to write this review. I appreciate the fact that it was written honestly, from an average user perspective (vice a technical review).

I'm admittedly a fan of Microsoft ... but am also an fan of Apple ... and many others for that my matter. My point is, for me, its not about brand loyalty as much as it is getting the best value for my hard-earned money.

For the past several weeks I have been on the fence with whether to buy the Surface RT or the iPad 4 - in the end, I decided on the iPad 4. The decision was simple economics. Both tablets cost about the same (more or less) and are genuinely well crafted. What gives the iPad the edge over the Surface is simply that it has had more time to mature - and by that I mean resolving software issues, enhancing hardware capabilities, all while building a solid app community and ecosystem.

Surface RT is in its infancy. It is much akin to where Apple was with the initial roll out of the first iPad. However, Apple has had years to refine their product. So, again, the decision was based on economics - for roughly the same price, the iPad offers a bit more - slightly better hardware (retina display), polished software experience, and a robust application base.

Hopefully Microsoft will remain committed to the Surface tablet. It will be interesting to see how it evolves with the coming iterations.

Tell me if I'm wrong here, but the overall impact on battery life to a Surface that hypothetically had 3G/4G has surely got to be the same (or damn similar) as a Surface without 3G that's powering a smartphone over its USB port tethering.

Granted, it will be higher as you're running a second processor, set of memory, and two active WiFi chips, but in the grand scheme of things, I doubt it makes much of a differrence.

If I was using a Surface (I'm holding out for the Pro so I can replace my laptop), and was annoyed that having to tether ran down my smartphone battery, I'd say there's an easy fix. Tether and charge.

I think people should stop losing time talking about Windows 8 and Surface here at Neowin. It's just a big waste of time sadly.

I disagree. I think it's a good topic to discuss, and frankly, I love my Surface - despite its many flaws. I'm sure Microsoft will get it all together soon.

Get yourself a touch-screen device and fall in love with Windows 8/RT!

I already have Windows 8 on my desktop and i don't dislike it overall. But i think there's a lot of small problems that need to be solved as far as the desktop goes. I just think this it's sad those can't be discussed here on Neowin without all the usual windows 8 trolls coming in. It's always the same 4 or 5 guys.

Anyway i'm not really interested in Windows 8 RT to be honest. I'm not a fan of big tablets. I'm looking at the Nexus 7 more. The price and the size is right to my need.

I'm interested in Windows 8 pro tought. I'll wait next year to see what everyone have to offer before making a decision. I might get an ultrabook convertible, a surface pro or something else i'll see.

likeabaus said,
For the price Its definitly better than iPad .

How so? What inherently makes the Surface better than the iPad? As with most technology, I believe it is more about that user - that is, what is it going to be used for.

To me, the iPad (4th gen) is simply a more refined product. It has a robust ecosystem with an untold number of apps, it is incredibly well built, and with a highly polished OS.

So, again, what leads you to believe the Surface is better than the iPad? I am not trying to be critical here, but am literally getting ready to make a tablet purchase and have been on the fence with whether or not to get a Surface or iPad.

I think the decision I have made is the iPad - however, am interested to know if you have some additional information I might have overlooked.

bradsday said,

How so? What inherently makes the Surface better than the iPad? As with most technology, I believe it is more about that user - that is, what is it going to be used for.

To me, the iPad (4th gen) is simply a more refined product. It has a robust ecosystem with an untold number of apps, it is incredibly well built, and with a highly polished OS.

So, again, what leads you to believe the Surface is better than the iPad? I am not trying to be critical here, but am literally getting ready to make a tablet purchase and have been on the fence with whether or not to get a Surface or iPad.

I think the decision I have made is the iPad - however, am interested to know if you have some additional information I might have overlooked.


Its Your choice but,
As I Said before Surface is Cheaper and it supports USB and MicroSD For Increasing memory .
I Also Agree that iOS Is more User Friendly than Windows RT

What is so wrong about a guy liking the product but wanting it to be better? I feel the same way. Im gonna get the pro when it comes out and sell this one or give it to my son. But im totally happy with this purchase and im glad the desktop is still there, I was able to add a hp printer on the desktop even though hp said it wasn't supported on RT thanks to the desktop!

I have some serious questions about the surface RT.

- Apart from Flash and Office what does the Surface RT bring that no other tablet has right now?
- Would you recommend the Surface RT as a purchase for say your ageing mother who already has a computer but never uses it because it is 'too complicated' and she is 'scared of breaking it'?
- Who would you suggest the Surface RT is best suited for?

-Don't brush aside Full Blown Office 2013 license. Are you kidding, Powerpoint in a tablet with HDMI out? Word and Excel? One Note? Xbox Integration/Games/Music/Video, the mail app sucks on desktop but is faster than Android or iPad mail app especially with Exchange Accounts IMO. The RDP app is superior and free license. The build quality is just amazing. Add in MicroSD and USB port. The screen is lower resolution compared to $599 iPad but you'll be hard-pressed to notice it. Netflix app is great as well.

- Yes, aging mother's who feel computers are too complicated means something here? And yes, as much as any other tablet. In fact, the Start Page and MS store I would recommend "over" iTunes store and Google Play if you're looking for simplicity for a demented senior. Wow. If you're not being facetious, ignore my sarcasm.

-Anyone needing a $599 tablet, that is damn near a laptop thanks to touch or type cover and Full Office 2013. At that price, "everything" else is gravy.

MorganX is right (although I think he misinterpreted your tone).

The Surface is very easy to use, for anyone. Literally two year old children can operate the thing quite well in just a few minutes.

If you need a specific app (or apps) that you can't live without, then you may want an iPad... but if you just want a great and functional tablet that's super-simple and well built, try the Surface RT.

Give it a few months and this thing should really make it's mark, providing Microsoft keeps working on performance and apps.

It seems like apps you buy are buy once and you can run it on other devices. BUT you have to be using the same Windows Account on that other device and the app is available for download and install on the other device. Even on the same device, it seems if you switch to a different user on the surface for example, stuff you bought on that one account won't be available for another user of the system.

pupdawg21 said,
It seems like apps you buy are buy once and you can run it on other devices. BUT you have to be using the same Windows Account on that other device and the app is available for download and install on the other device. Even on the same device, it seems if you switch to a different user on the surface for example, stuff you bought on that one account won't be available for another user of the system.

That's not correct. You can do the following to install your apps in another user account:
- buy an app
- log on as another user
- open the Store
- open the Settings charm and select Your Account
- tap on Change User and enter your details
- now you can install all your apps in the other user's account

"The pricing of apps also concerns me. Angry Birds titles are $4.99 each in Australia, yet they're only $0.99 on Windows Phone. I'm happy to pay more, as I realise I'm on a new device, but five times the price seems horrible to me."

Complain to Rovio Entertainment about that, don't put on "The Bad" on a device review.

No talk again of multi tasking/snap to? No talk of printer support? no talk of USB peripheral/device support? No attempt at dual screen office hacking? No talk of how well the freaking charms system works for sharing everything? No speaking of how well the browser works? (its fast on every site but neowin.. pretty sad neowin hasn't decided to optimize for surface/windows8 viewing on low power devices to be honest.. other sites much more graphical rich are faster..) Another review of the surface as just another "app device".. MEHHHHHHHHHH

Microsoft's Surface RT has already received its fair share of criticism and negative reviews.

As well as a fair share of praise and positive reviews too... lets be fair here.

Yes it has some issues, as every other v1.0 device has. Some more serious than others. But most of the issues will be fixed with patches, starting with the 4 updates for Windows RT due tomorrow.

Not had an issue with the keyboard myself, though I'd be annoyed if it did split. Things do break though, especially with highly engineered gadgetry like the touch cover, but it's how the company deals with it that separates them from others. I'm sure Microsoft will make it right should the worst happens.

Regarding the people app's limitations "not sitting well" with you, tough. The people app is a contacts app with status info retrieval and basic text posting ability. If you want to share pics to facebook or twitter, get a dedicated facebook or twitter app. At least until Microsoft decide to develop their free app to add more functionality. Sharing pictures to something like MetroTwit works perfectly.

As for app pricing, how is that a fault of the surface? Go and moan to Rovio if you think that $4.99 is too much for Angry Birds. Developers can sell their apps for whatever price they like.

Agree that not having Solitaire, Minesweep and Mahjong ready for launch is fairly poor. How can Microsoft release a Windows product with Solitaire in it... unimpressed.

Overall conclusion.... not perfect by any means, but very good overall. I feel much more at home on this than I did on my old iPad 2. I have comfort knowing that most of the issues are software related, something that will be resolved over time.

Fair comments, and I do think it's a great device. I just wanted to make not of the bad things about the Surface RT. It needs work before it's perfect, but I'm certainly not sending mine back for a refund.

What about some ZDNet authors saying apps crash or run slow on Windows RT but the same apps perform well on Windows 8.

MsftGaurav said,
What about some ZDNet authors saying apps crash or run slow on Windows RT but the same apps perform well on Windows 8.

All I can say is I have no performance issues, though I too have read that many do. The music app needs to get completed though ... It's a tablet, though with a touch cover and fullblown Office 2013, it's much more. But primarily, it's a tablet, it should be easier to sync my media with PC especially if I manually move my media files over, synced playlists should find the local files. Hopefully this will be fixed soon.

Unfortunate the comments section has to occasionally spin off into that other place, but I always like to hear peoples thoughts. I agree with much of this article and appreciate a real gamers point of view as it relates to the Xbox Live integration.

I would think that MS would give you the option of sending you a new cover first (as long as you provide CC info) instead of making you send it back first. Was that an option? Did you ask? I wonder if it's not only certain flawed covers that are having that problem, I have been using mine non stop since day one, and no issue there. But I do believe you. I would suggest that you keep sending the covers back until you get one that doesn't screw up, and then shortly before your final warranty is up, flip the cover around 180 degrees when folding it back. That will ease up on the hinge quite a bit.

I always wonder about the 3g/4g etc. I mean I guess it would be neat but even if I had it I wouldn't use it because most of us geeks that have these Gizmo's have smart phones that tether, and it seems to not make too much sense to me to have an additional plan for that, when tethering is literally a flick of a switch away.

I think it is obvious that there are quite a few things that need to mature, I also think it is obvious that MS is going to be patching this thing by the month and not by the year. I would expect all sorts of bug fixes and app updates in a much shorter time frame than any of us are used to with the MS of old.

I would have liked to see this thing $200 cheaper, then I would not even hesitate to recommend it. But the only hesitation I have at the moment, is that there are a number is issues that need to be ironed out. As early adopters we are the catalyst necessary for developers to get on it, and for Microsoft to listen to us and our concerns. I think they have been very good about that in recent times, as opposed to the brick wall I felt like I was talking to in years past.

I can highly recommend this tablet to anyone that needs to use Office on the go. And I think the best lesson for anyone to know at this point is that if a glitch occurs, any glitch, close the app and open it back up, and if need be, power off and then back on. Kind of like with any other mobile device really. Beats the 10 minutes reboots of old. I'll take it.

A great comment, thanks.

I certainly did ask them to send me a replacement Touch Cover first, but they insisted that in my market, they couldn't. It was disappointing for a brand new device. And no, I didn't say "well I'll blog about you then!"

Tethering is a great option for getting online, but it does drain your battery very fast. It would make sense for them to build it in at some stage.

I love my Surface and would recommend it too, but I would make sure my friends knew about the issues before purchasing... but I also think the issues will be sorted out ASAP.

Thanks again,
Brody

jimmyfal said,
U I wonder if it's not only certain flawed covers that are having that problem,

That might be the case.

I remember one of Samsung monitor had a backlight bleeding problem a couple of years ago. Some people discovered that the backlight bleeding was mostly affecting the panel made at a particular manufactury (cause not all panel was made at the same place). By looking at a serial number at the back of the monitor you were able to know where the panel was manufactured and if you had a higher chance to have a lot backlight bleeding.

Back in the days all reviewers was sent a model manufactured where the panel did not have a strong backlight bleeding problem. All reviwers said the monitor was awesome.

I remember when i unpacked my monitor i was OMG this is what the reviewers consider a great monitor. I returned the monitor and got a new one and it was as bad as the first one. Then did some research and found about the problem on a forum or blog can't recall.
I

I know I shouldn't reply, but as I said in the review, this is my first tablet - and it's disappointing that given that Windows RT basically needs an Internet connection to do ANYTHING, they haven't included 3G/4G.

Just giving you a hard time. You're not an idiot. I'm actually a fan of Wi-Fi everywhere and for some people another bill isn't viable even if they can pull off the tablet cost. The way I use it, I'm not ever anywhere using it where there isn't Wi-Fi. Even the gyms I go to.

Your point is taken but you really can't slam it, when it is the Model without it.

The big deal is the lack of a 3G/4G option. Everyone keeps saying to just tether to your phone, but my bosses phone barely gets a days life with its battery already. Trying to convince him to further kill it or attach a cable to his notebook and phone would drive him insane. Impatiently waiting for the ATIV Smart PC Pro w/LTE to be released so I can move the sim from his insane 5.1lbs Touchsmart over.

Brody... no need for sending those receipt I understand you made a mistake by not including them. I have been to several blogs where people just get biased on the surface... and these days I see bloggers as tools.. other than that I might be a little rude. am sorry!!!

Trust me, I love my Surface RT. I'm using it every day and I'm quite the Microsoft fanboy at times. It was hard for me to write bad things about my new toy, especially given that my hard earned dollars paid for it.

No offence taken, but be assured that everything I wrote is the truth.

I contacted Surface support in the UK regarding my touch cover as I was having the muting problem. They did not ask me to send mine back first; they have arranged an advance replacement to be sent. They are sending me a new cover and have taken CC details and I have 21 days to return the faulty cover before they charge my card. Fantastic support in my opinion.

That is great. Microsoft did tell me on the phone (when I raised that I wasn't satisfied with sending it back first) that some countries had that option. Australia does not...

Also, I'm not sure the muting issue will be fixed with a replacement. I had that issue too... I fear it could be a unit design problem, or a software issue. Either way, Microsoft will address it.

Well few complaints on your review.

1) I was curious to what else you were expecting in terms of getting a new cover - did you expect the company to take a leap of faith and just send new ones automatically to all broken covers?

3) i believe steve jobs said that app pricing needs to be raised, as the bar is quite low (.99c a game) - this is what MS is doing, though its not exactly good publicity, its in the right direction for myself as a developer.

anyways good review otherwise!

Hi there,

I'm happy to address this. First, I have a Belkin Modem-Router. It broke a few weeks ago, and it's 2.5 years old. As it has a lifetime warranty, Belkin sent a replacement (a brand new model too) and a box to send the old one back in. Microsoft told me on the phone that in the US they do straight exchanges, it's just unfortunate that in Australia they don't.

On point 2, I agree - people should pay more for quality apps. However, it's confusing for consumers when a game is $0.99 on on platform, and $4.99 on another. It almost feels like buying it would be rewarding a developer for gouging you on your platform. I'm not saying it should be $0.99 everywhere, but it should be a similar price everywhere.

auziez said,
1) I was curious to what else you were expecting in terms of getting a new cover - did you expect the company to take a leap of faith and just send new ones automatically to all broken covers?

That's generally how it works yes...

They send a replacement and packaging so you can send the "broken" item back.

auziez said,
Well few complaints on your review.

1) I was curious to what else you were expecting in terms of getting a new cover - did you expect the company to take a leap of faith and just send new ones automatically to all broken covers?

3) i believe steve jobs said that app pricing needs to be raised, as the bar is quite low (.99c a game) - this is what MS is doing, though its not exactly good publicity, its in the right direction for myself as a developer.

anyways good review otherwise!

if its a known defect why wont they replace it... even if its not under warranty. they can get sued you know

Brody McKee said,

On point 2, I agree - people should pay more for quality apps. However, it's confusing for consumers when a game is $0.99 on on platform, and $4.99 on another. It almost feels like buying it would be rewarding a developer for gouging you on your platform. I'm not saying it should be $0.99 everywhere, but it should be a similar price everywhere.

This due to the fact that developers are pricing their app as a desktop model and NOT table. The prices are inline with Mac OS versions, I checked. Angry Birds is 4.99 in the Mac app store. MS told developers the Surface RT was a PC, so they are pricing their apps as such.

Brody McKee said,
Hi there,

I'm happy to address this. First, I have a Belkin Modem-Router. It broke a few weeks ago, and it's 2.5 years old. As it has a lifetime warranty, Belkin sent a replacement (a brand new model too) and a box to send the old one back in. Microsoft told me on the phone that in the US they do straight exchanges, it's just unfortunate that in Australia they don't.

On point 2, I agree - people should pay more for quality apps. However, it's confusing for consumers when a game is $0.99 on on platform, and $4.99 on another. It almost feels like buying it would be rewarding a developer for gouging you on your platform. I'm not saying it should be $0.99 everywhere, but it should be a similar price everywhere.

thanks for the review, again ill be waiting for the pro if anything

fetbaffe said,
This guy has made some really good videos about the Microsoft Surface

http://www.youtube.com/user/MyWorldOfIT

Like printing, gaming with Xbox controller, external keyboard, mouse and screen input, power point with projector etc. Highly recommended to watch to undestand what kind of power this tablet delivers.

And this printing video is EPIC WIN.

http://youtu.be/DX6XAHJTRtY

I have seen them... they are nice. I know how to use usb dongle without the 3rd party drivers on my laptop... so people can also do that in surface.

I have had mine for a week or so now, and barely put it down.
Yes it has its faults, but its a new device to market with a new OS, and these things are to be expected to a certain extent.
Most of the issues are with the RT OS. Most of the time I don't care that I don't have 3G in it, as I use wireless. I can tether to my iPhone if needed.

I think I have had 2 major crashes, which a reboot fixed, apart from that it is in use constantly for email etc.

You can share pictures to facebook, IF they are on your skydrive. I do agree that this could be better integrated into the pictures app (Share to Facebook/Twitter etc) or the people app (Upload to ....)

Skype needs work to bring it up to scratch, especially if it is to replace WLM.

To make it much better, the other office apps should run in metro like onenote. That would be icing on the cake. Then I wouldn't need a desktop at all.

The biggest issue is the price of apps. Bring them in line with IOS or Google, then pick up will be massive.

Jips said,
I have had mine for a week or so now, and barely put it down.
Yes it has its faults, but its a new device to market with a new OS, and these things are to be expected to a certain extent.
Most of the issues are with the RT OS. Most of the time I don't care that I don't have 3G in it, as I use wireless. I can tether to my iPhone if needed.

I think I have had 2 major crashes, which a reboot fixed, apart from that it is in use constantly for email etc.

You can share pictures to facebook, IF they are on your skydrive. I do agree that this could be better integrated into the pictures app (Share to Facebook/Twitter etc) or the people app (Upload to ....)

Skype needs work to bring it up to scratch, especially if it is to replace WLM.

To make it much better, the other office apps should run in metro like onenote. That would be icing on the cake. Then I wouldn't need a desktop at all.

The biggest issue is the price of apps. Bring them in line with IOS or Google, then pick up will be massive.

I believe the apps are due to lack of alternative apps... that's why it is expensive.

I use mine daily, and I do love it. But I wanted to be honest in the article.

It's not a perfect device, but most of the issues are caused by software and I know that these issues can and will be resolved.

Thanks for your comments too, it's good to hear another perspective.

benalvino said,

I believe the apps are due to lack of alternative apps... that's why it is expensive.

The app prices is due to MS ignorance in calling Surface RT "a PC". The app prices are inline with Mac OS (Snow Leopard), but still a little too pricey. I for one would never buy a game for 9.99; unless it was buy once run everywhere -- phone, desktop, table.

Interesting, gullygod. I hadn't thought of it like that. It's a little crazy still! I too would like to see a "Pay $4.99 and access this on any device - Xbox, WP, W8, WRT" option.

Brody McKee said,
Interesting, gullygod. I hadn't thought of it like that. It's a little crazy still! I too would like to see a "Pay $4.99 and access this on any device - Xbox, WP, W8, WRT" option.

To be fair, you can run apps from the Store on up to five other devices including making the apps available for multiple users (although this seems a bit flakey with some apps). For instance, I bought Angry Birds Space on my Surface and it's instantly available to install on my HTPC.

I agree it would be nice if I could also install it on my Windows Phone but I think being able to install on multiple PCs and tablets is pretty good.

Jips said,
Yes it has its faults, but its a new device to market with a new OS, and these things are to be expected to a certain extent.

It's not to be expected though, just because its new. Maybe by geeks and nerds?

But joe-sumer does not buy a tablet/phone/pc expecting it to be a work in progress. Becoming fully functional and bug free sometime in the future. They expect it to be as good as or better than the equiv priced product today.

OMG
ITS NOT AN IPAAAAAAAAAADDDDDD!!!!!!!!!!!!!!!

This is not in reference to this article its just what I expect to see posted below this post.
The article I felt was fair and interesting. I suspect though that if you have gone to an MS store (if one is near you) that they would have replaced the cover immediately in store (depending on stock)

Teebor said,
OMG
ITS NOT AN IPAAAAAAAAAADDDDDD!!!!!!!!!!!!!!!

This is not in reference to this article its just what I expect to see posted below this post.
The article I felt was fair and interesting. I suspect though that if you have gone to an MS store (if one is near you) that they would have replaced the cover immediately in store (depending on stock)

I don't believe the article... he never shows he is using a surface in the pictures he uploaded... but the issues he complained of are there... I just feel he is saying what others have said in other blogs or something.

OMG you've spoken ill about the Surface! Way to **** the fanboys off!

P.S. Thanks for being realistic with your review. Now that the initial "OMG OMG OMG!" has worn off, we're starting to see even some of the fanboys complaining about all sorts of things related to Surface, Windows 8 etc. It's kind of hilarious.

nekkidtruth said,

P.S. Thanks for being realistic with your review. Now that the initial "OMG OMG OMG!" has worn off,

About the "initial" impression. it is common that a customer is pretty pleased the first day (or week) but months later. It happens with products, games and movies. And most reviews about Surface RT are too biased with the first impression.

I'll admit to being a bit of a Microsoft fanboy, but I tried very hard to be realistic. This device is great, but not perfect. There are things I want to see changed so it can be perfect.

Brony said,

About the "initial" impression. it is common that a customer is pretty pleased the first day (or week) but months later. It happens with products, games and movies. And most reviews about Surface RT are too biased with the first impression.

Agreed. Which is why it's so funny to watch some (not all) of the defenders with their tails between their legs.

nekkidtruth said,
OMG you've spoken ill about the Surface! Way to **** the fanboys off!

P.S. Thanks for being realistic with your review. Now that the initial "OMG OMG OMG!" has worn off, we're starting to see even some of the fanboys complaining about all sorts of things related to Surface, Windows 8 etc. It's kind of hilarious.

Microsoft dont breed 'fanboys' like apple...

I doubt your touch cover split... if so you would have included a picture... Its a well know problem but I believe you just added it because of the flaws people earlier report not that it happened to you.

benalvino said,
I doubt your touch cover split... if so you would have included a picture... Its a well know problem but I believe you just added it because of the flaws people earlier report not that it happened to you.

So the fanboys are resorting to "LIAR!!!" as a response now? LOL Wow.

nekkidtruth said,

So the fanboys are resorting to "LIAR!!!" as a response now? LOL Wow.

nope... I wont buy the surface my self... am going for the ativ smart pc or the surface pro... but if that really happened to him he should have included the picture... you are just a hater anyway... like I said it is a well know problem but he is saying it to join the bandwagon of those saying it not that it happened to him. so did I lie about the issue? nope
there is nothing he posted that even shows he was using a surface... start screen and marketplace is not enough for a editorial... he is suppose to use a picture or video to address the issues

benalvino said,

nope... I wont buy the surface my self... am going for the ativ smart pc or the surface pro... but if that really happened to him he should have included the picture... you are just a hater anyway... like I said it is a well know problem but he is saying it to join the bandwagon of those saying it not that it happened to him. so did I lie about the issue? nope
there is nothing he posted that even shows he was using a surface... start screen and marketplace is not enough for a editorial... he is suppose to use a picture or video to address the issues

The only "hate" going on here, is you. You're calling him a liar because "OMG PICS OR IT DIDN'T HAPPEN!". Grow up.

nekkidtruth said,

The only "hate" going on here, is you. You're calling him a liar because "OMG PICS OR IT DIDN'T HAPPEN!". Grow up.

Do you need to go to school to understand that "I don't believe you" is different from calling someone a LIAR? lol Stop hating... it takes too much time and effort to hate!! invest that time in education

benalvino said,

Do you need to go to school to understand that "I don't believe you" is different from calling someone a LIAR? lol Stop hating... it takes too much time and effort to hate!! invest that time in education

"I don't believe you" is exactly the same as "You're lying" which in return equates to "liar". Sounds like I'm not the one who needs to invest in an education

benalvino said,
I doubt your touch cover split... if so you would have included a picture... Its a well know problem but I believe you just added it because of the flaws people earlier report not that it happened to you.

What a stupid thing to say.
The cover issue is a well documented problem.

OK, that was clearly my bad (maybe a little laziness on my part). I should have taken a photo of the split cover, which is now with Microsoft. I'm currently waiting for them to send me a replacement. If you would like, I can provide a copy of my reciept for the Surface RT, along with the 'service request' for having the Touch Cover replaced?

Thanks,
Brody

Brody McKee said,
OK, that was clearly my bad (maybe a little laziness on my part). I should have taken a photo of the split cover, which is now with Microsoft. I'm currently waiting for them to send me a replacement. If you would like, I can provide a copy of my reciept for the Surface RT, along with the 'service request' for having the Touch Cover replaced?

Thanks,
Brody

Don't bother. You probably should have taken pics, but it was unnecessary for him to call you a liar. I wouldn't bother to show him anything.

nekkidtruth said,

Don't bother. You probably should have taken pics, but it was unnecessary for him to call you a liar. I wouldn't bother to show him anything.

Poor you... he understands that words alone is not enough to convince every one... you know how life is. you need to show evidence... like I can say I don't believe humans comes from apes... that doesn't mean am saying they are lying am not just convince. period. if I say I don't believe surface will sell well am I saying surface is lying or people who say it will sell well are lying? you need take education.

benalvino said,
Poor you... he understands that words alone is not enough to convince every one... you know how life is. you need to show evidence... like I can say I don't believe humans comes from apes... that doesn't mean am saying they are lying am not just convince. period. if I say I don't believe surface will sell well am I saying surface is lying or people who say it will sell well are lying? you need take education.

You clearly need to learn what the definition of disbelief. If you don't believe someone, you don't believe they are telling the truth. You believe they are lying. Saying "I don't believe you" is just a nice way of saying "Liar". Please stop trying to justify.

nekkidtruth said,

"I don't believe you" is exactly the same as "You're lying" which in return equates to "liar". Sounds like I'm not the one who needs to invest in an education


wait sorry? when did he even mention the word liar or "I don't believe you" he simply said "I doubt your touch cover split". <snipped>

[Edited by Calum; snipped out a personal attack]

Edited by Calum, Nov 12 2012, 12:14pm :

nekkidtruth said,

So the fanboys are resorting to "LIAR!!!" as a response now? LOL Wow.

To be fair, in that other thread about the guy's Surface being hit by a car, you can see the same response coming from the other side of the fence.

Still, having said that, it's ridiculous to accuse the author of lying. If you doubt the credibility of the news here that much, why bother reading this site at all?

benalvino said,
Poor you... he understands that words alone is not enough to convince every one... you know how life is. you need to show evidence... like I can say I don't believe humans comes from apes... that doesn't mean am saying they are lying am not just convince. period. if I say I don't believe surface will sell well am I saying surface is lying or people who say it will sell well are lying? you need take education.
You are being completely ridiculous. Stop.

Ben920 said,

wait sorry? when did he even mention the word liar or "I don't believe you" he simply said "I doubt your touch cover split".

Well if i tell someone i doubt he did something it means i consider there's a high chance he's not telling the truth. If he's not telling the truth then he is a liar.

Ben920 said,

wait sorry? when did he even mention the word liar or "I don't believe you" he simply said "I doubt your touch cover split".

Apparently he isn't the only one who needs to brush up.

Aside from the fact that doubting someone is telling the truth, is disbelieving. He himself said he didn't believe. I'd quote it, but where would the lesson be in that? Read up. Ignoring everything else, when you doubt someone is telling the truth or you say you don't believe someone, you are calling them a liar. Let's cut the crap and the BS on which words are/aren't used. He very clearly thinks the author is lying. Let's call a spade...well, a spade

nekkidtruth said,

"I don't believe you" is exactly the same as "You're lying" which in return equates to "liar". Sounds like I'm not the one who needs to invest in an education

No it is not the same. No more than pretty and beautiful are the same. THEY AREN'T. What school did you go to again? I went only to High School and I was taught there is a difference. if you paid for school and you think there isn't a difference, then go get your money back.

Saying I don't believe u is difference than calling you a liar outright. If I think what you saying is lying and I call you a liar, whether I believe you or not isn't the issue. I simply know what you are saying is a lie period. Belief is not relevant.

If I say I don't believe you, it means I am giving you an option to prove what you are saying, to sway me to believe. People can say things that are simply unbelievable. Some people believe God exists. if I say I don't believe it, it doesn't mean I am calling you a liar. It just means I don't believe as you do. It doesn't make you a liar.

I am on his side. Many haters of a product will always talk about its flaws and use them in a context as if it happened to them. When the iPhoen 4 had its antenna issue I was certainly accused of it. So I posted a video on YouTube show my issue with the phone on speaker. I would use another phone to call it right in the video and show that the phone would simply NEVER ring or receive the call, or it would disconnect the call even if I wasn't hold the phone. I needed the video because when I took the phone to the store, they refused to replace it because they couldn't duplicate the issue. I recorded it for them and showed them and that si when it was replaced. I shouldn't have had to do that. If I pay for a device, it has an issue and I return it with a receipt asking for it to be replaced, whether you can duplicate the issue or not, you should replace it. PERIOD!!!

We are both you have a poor grasp of words in context though. But not believing a statement doesn't mean I am calling u a liar.

TechieXP said,
*snipped the B.S.

If you do not believe someone, its because you think they're lying. You're welcome to "believe" whatever you like.

TechieXP said,
I am on his side. Many haters of a product will always talk about its flaws and use them in a context as if it happened to them.

Except the author isn't a "hater" so you're just blowing smoke.

nekkidtruth said,

Except the author isn't a "hater" so you're just blowing smoke.

I have the right to see things however I want, just like you can choose to see it another way.

TechieXP said,
I have the right to see things however I want, just like you can choose to see it another way.

Except the author has already expressed a bias TOWARDS Microsoft. So evidently, you need glasses so you can "see things" clearly

benalvino said,
I doubt your touch cover split... if so you would have included a picture... Its a well know problem but I believe you just added it because of the flaws people earlier report not that it happened to you.

Oh why don't you shut up you silly boy.