Apple admits iOS 5 battery issues remain for some users

Apple normally doesn't openly comment on issues concerning its products. But that was before a number of iPhone 4S users started complaining that the battery on their new smartphones was draining much too quickly than they expected. Earlier this week, Apple released 5.0.1, the first over-the-air update for the iOS 5 operating system. The update was supposed to fix these battery issues once and for all.

While some iPhone 4S users did in fact report that their battery times had noticeably improved, that is not the case for everyone. In fact, some people wrote on the Apple support forums that the battery life on their phones was actually worse than before the update was downloaded and installed.

In a rare public statement to AllThingsD.com, Apple said, "The recent iOS software update addressed many of the battery issues that some customers experienced on their iOS 5 devices." However, it did add, "We continue to investigate a few remaining issues."

Apple has not commented at all on what was causing the battery problems in the first place. Some have speculated it's due to a bug in how the phone handles the various time zones via location sourcing while others believe it might be because of an excess in notifications. Whatever the problem is, hopefully it isn't a hardware issue. If it turns out to be, Apple could have to deal with a repeat of the iPhone 4's antenna issues.

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The update makes the battery issue even worst. I updated my 4s to 5.01 and now I am loosing 5% every 10 or 15 minutes. What I am doing is mostly texting. no video, no music, no browsing, no phone usage, brightness less than 40%. Everething off, location services, icloud, bluetooth, wi-fi, etc I hope Apple can find a fix soon or otherwise I am going to see how I can go back to the previous version wich was bad but not horrible. .

I charged up my 4S to 100% and unplugged the wall charger at 9pm last night. This morning when I woke up I got a battery low warning and it was on 7%. I have location services and all the bloat turned off. I'm considering raising and RMA for it

I don't know what the problem is but my iPhone 4 with iOS 5.0.1 shows 96% after 12 hours of usage (mail, voice, web).

alexalex said,
I don't know what the problem is but my iPhone 4 with iOS 5.0.1 shows 96% after 12 hours of usage (mail, voice, web).

I really don't see how that is possible... even in flight mode + standby you'd get more usage than that.

lt8480 said,

I really don't see how that is possible... even in flight mode + standby you'd get more usage than that.

Now it shows 93% after minimal use, mostly web browsing.

lt8480 said,

I really don't see how that is possible... even in flight mode + standby you'd get more usage than that.


It's possible, when 3G, Bluetooth, and wifi are all off, using 2G only... And it really depends on his "regular use" usage.

I called Apple today about my iPad2 and was suprised when the guy talking to me admitted they are having a lot of problems with battery life even after the update. last time i called them about a bleeding backlight they denied ever hearing about the issue.

jeffT said,
last time i called them about a bleeding backlight they denied ever hearing about the issue.

That's weird though because Apple send me a brand new iPad 2 (read: NOT refurbished. New in box) after complaining about the back light issue. My new iPad has a different brand screen in it completely free of any backlight bleed.

I bought a 8gb iPhone with Sprint on launch day after leaving Verizon and the battery would hardly last 8 hours and that was just with texting and 1 or 2 phone calls. I got another one as I thought it might have been defective but same exact problem. I am now in a HTC Evo 4G rooted with CM7 and I am getting over 30 hours out of my phone with normal usage.

NoLiMiT06 said,
I bought a 8gb iPhone with Sprint on launch day after leaving Verizon and the battery would hardly last 8 hours and that was just with texting and 1 or 2 phone calls. I got another one as I thought it might have been defective but same exact problem. I am now in a HTC Evo 4G rooted with CM7 and I am getting over 30 hours out of my phone with normal usage.

8GB is only iPhone 4. Sprint is supported on iPhone 4S which comes in 16,32,64 gb sizes only.

Is your story made up?

sanke1 said,

8GB is only iPhone 4. Sprint is supported on iPhone 4S which comes in 16,32,64 gb sizes only.

Is your story made up?


Uh oh, pwned!

I bet if Steve Jobs was alive, he'd make apple say nothing was wrong with the iPhone. Then they'd fix it with a silent update as if nothing was ever wrong.

no probs on my iphone 4 with 5 or 5.01 but i noticed that when i first updated to iOS 5 i turned off location based time zone and ping which did seem to prolong it

only have Bluetooth on when in use and same with wifi

"Apple normally doesn't openly comment on issues concerning its products."
thats because steve is dead.... Apple is much better now.

still1 said,
"Apple normally doesn't openly comment on issues concerning its products."
thats because steve is dead.... Apple is much better now.

Yes, apple is much better now. Except, y'know, the million delays on the iPhone 4S, the poor reception to the iPhone 4S announcement, battery issues, other hardware issues, Mac Pro lines failing to impress, letting Android dominate the market further, etc etc...

I wouldn't say Steve Jobs dying is a good thing for Apple at all. A new direction isn't always a better direction.

The phone's battery meter probably needs to be recalibrated. My phone remained at 1% for quite a long time before it powered itself down.

Denis W said,
The phone's battery meter probably needs to be recalibrated. My phone remained at 1% for quite a long time before it powered itself down.

Hmm...
You should contact them.
They might be looking in a different direction

Muhammad Farrukh said,

Hmm...
You should contact them.
They might be looking in a different direction

Well to be fair, my phone's only a few days old and it didn't hit the empty condition before. But prior to that, it was draining quite quickly until I shut off Find my iPhone.

The recent iOS software update addressed many of the battery issues that some customers experienced on their iOS 5 devices." However, it did add, "We continue to investigate a few remaining issues."

And for those who are having these problems, wait for 5.0.2