Apple gives App Store credit to iWork and iLife customers, shuns early adopters

Apple announced during its iPhone 5s and iPhone 5c unveiling on Sept. 10 that its suite of iWork and iLife apps for iOS from that day on would be available for free to new iOS device customers. Essentially, anyone who activates a new device is eligible to receive Pages, Numbers, Keynote, iMovie, and iPhoto for free. However, in order to keep new customers happy who perhaps had poor timing when they purchased these apps just days before, Apple is sending out iTunes and App Store credits.

If you purchased one or more of those five apps on or after Sept. 1, you'll be credited the appropriate amount on your account. Pages, Numbers, and Keynote sell for $9.99 each in the App Store while iMovie and iPhoto sell for $4.99 each. There's potential to receive up to a $40 credit if you purchased all of those apps within the week-and-a-half window Apple has set.

The email to be on the look-out for reads:

Our records indicate that you purchased one or more of these apps on or after September 1, 2013 so we have provided you with the iTunes code below in the amount of [appropriate amount here]. This credit can be used towards the purchase of any content on the iTunes Store, App Store, or iBooks Store.

Unfortunately, customers who purchased these apps before Sept. 1 are out of luck. It certainly didn't pay to be an early adopter in this case because you could be out up to $40.

Source: iMore

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11 Comments

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I didn't even expect users to be credited / compensated in the first place.

I mean, pricing and product roadmaps change...

If this is upsetting you, I swear you're getting a wee bit too entitled to things...

Typical Apple BS. I want my money back. I spent my money two years ago on this and I am entitled to have a credit. /s

Wow users are hard done by for purchasing any time in the 2ish years some of these apps have been out.

What sensationalist clickbait crap this site is reduced to.

Also, you only get a refund if you purchased and activated a new iOS device after September. iLife and iWork are free only if you buy a new device (kind of how iLife is on the Mac).

But I bought Office back in 2011 and now Surface RT ships with a free copy of Office.
Microsoft is shunning me for being an early adopter! They owe me!

That's how this works right? If anybody ever gets something for free any reason then I should get it for free too?

"Unfortunately, customers who purchased these apps before Sept. 1 are out of luck. It certainly didn't pay to be an early adopter in this case because you could be out up to $40."

didn't pay? what do you call using the software for 28 months?

tHaCuBe said,
"Unfortunately, customers who purchased these apps before Sept. 1 are out of luck. It certainly didn't pay to be an early adopter in this case because you could be out up to $40."

didn't pay? what do you call using the software for 28 months?