Apple recalls 'A1300' iPhone chargers in 37 countries due to "safety risk"

Apple has issued a recall of one of its iPhone chargers across 37 countries. The company has said that "in rare cases, the Apple 5W European USB power adapter may overheat and pose a safety risk." 

The charger was included with its iPhone 3GS, iPhone 4 and iPhone 4S between October 2009 and September 2012 in the affected markets. It was also sold separately as a standalone accessory. 

The recall affects one specific model of the charger; it is identified as 'Model A1300' on the adapter itself, and also features a solid grey 'CE' regulatory mark; the newer Model A1400 (which has the CE mark outlined in grey) is not affected, and not included in the recall.

Apple says that its customers' safety is its highest priority, which is why it has voluntarily organised this recall, and will replace the unit with a newer, redesigned model free of charge in the 37 markets identified on this support page. Note that, despite this recall involving the 'European' power adapter, some markets outside of Europe are also affected, including Indonesia, Vietnam and South Africa, while the United Kingdom is absent from the list entirely.

You can take your A1300 adapter to any Apple Store or Apple Authorized Service Provider for a replacement. The company will need to verify your iPhone serial number, so you will need to take your iPhone with you to qualify for the exchange. You may also contact Apple directly if you are unable to get to one of these locations. 

Source: Apple Support via Engadget | image via Apple
This article was updated after publishing to remove the word 'curiously' from the penultimate paragraph.

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14 Comments

Part of the cost of a new Apple product would be to cover events like this. So no loss to Apple at all (considering the amount of devices they've sold in the past).

I do not think that it is curious that UK is omitted from the list. Other countries listed have a 2-round-pin plug for their Apple adapter, whereas in the UK they must be 3-nonround-pins, so it suggests that this has something to do with manufacturing those differently.

I fail to see what your point is. First of all, UK is actually listed in the drop-down menu of countries, so perhaps the article needs to be modified to reflect that. Second of all, the model in-scope of this replacement program is A1300, not A13xx. In fact, Apple has specifically said on their support page that "Other Apple 5W USB power adapters are not part of this program".

vanx said,
I do not think that it is curious that UK is omitted from the list. Other countries listed have a 2-round-pin plug for their Apple adapter, whereas in the UK they must be 3-nonround-pins, so it suggests that this has something to do with manufacturing those differently.

Yeah, good point. (Y)

I've removed the word 'curiously' from the article and added a note to make this clear at the bottom of the article. Rather obvious failure of logic there on my part!

Edited by gcaw, Jun 13 2014, 1:14pm :

vanx said,
I fail to see what your point is. First of all, UK is actually listed in the drop-down menu of countries, so perhaps the article needs to be modified to reflect that. Second of all, the model in-scope of this replacement program is A1300, not A13xx. In fact, Apple has specifically said on their support page that "Other Apple 5W USB power adapters are not part of this program".

It would help if you read the Apple page more closely. The support page says: "This adapter came with iPhone 3GS, iPhone 4 and iPhone 4S models shipped from October 2009 to September 2012 in the countries listed below."

At the bottom of that page, marked "Country List", there is a list of 37 countries.

The drop-down list to which you refer is the country selection for the support site, which changes the language in which the page is displayed. It is not the same as the list of countries - the "Country List" - involved in the recall.

I wonder if some of the issues seen specifically in China were due to knock off chargers, or official ones.

I assumed knock off. Now I dunno.

Edited by jasondefaoite, Jun 13 2014, 12:58pm :

jasondefaoite said,
I wonder if some of the issues seen specifically in China were due to knock off chargers, or official ones.

I assumed knock off. Now I dunno.

Apple wouldn't be doing a recall if these weren't their own.

I wonder if they source the components to make these chargers from the US, or China. If the latter perhaps the recall could be due to counterfeit components (they do exist).

"while the United Kingdom is, curiously, absent from the list entirely."
No, not curious at all, UK chargers are completely different from every other country because they use ring circuits and thus each connected appliance needs a fuse.

Yep, vanx also pointed this out. I've removed the word 'curiously' from that paragraph, and added a note to make this clear at the bottom of the article. Thanks for mentioning it!

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