Comcast has no plans to meter broadband service

Earlier this month AT&T put in new broadband caps on its DSL and U-Verse Internet broadband services. It also started charging its customers overages fees if they go over those fairly small broadband caps. This setup hasn't pleased many, particularly consumer groups. But at least one major provider of Internet services has said it has no plans to offer any metered or overage fees for its service even if it is still sticking to its broadband cap limits.

DSLReports.com's story quotes Comcast CFO Mike Angelaki as saying, "First of all, be clear, we're not adopting it." He added, however, "We've deployed the instrumentation that people need to ... gage how much they're using, and if we ever wanted to go to usage-based billing or consumption-based billing, we could possibly do that." While that might seem like a way for Comcast to wiggle out of its promise at some point, Angelaki did add, "I don't know why we would disrupt a pretty good run we're having right now."

Of course the idea of having broadband caps on Internet services in the first place is the subject of much debate. ISP claim that heavy users take up lots of bandwidth and that caps are needed to keep the ISPs from losing money to these few heavy user customers. Others, such as the CEO of the video streaming company Netflix, have slammed that explanation, claiming via studies that the bandwidth costs are not nearly as much as the ISP suggest they are.

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Call me crazy, but I thought I read a story about a year or so ago that said Comcast was no longer offering "unlimited" internet...and started to meter/limit data usage...

Krieg said,
Call me crazy, but I thought I read a story about a year or so ago that said Comcast was no longer offering "unlimited" internet...and started to meter/limit data usage...

They are measuring usage but are not limiting it.

Comcast has no plans to meter bandwidth? Really? After all the other EVIL things Comcast has done... this is surprising. It also makes me worry what else Comcast is secretly plotting in their labs. Another way to preventing people from enjoying their precious torrents? Or another way for them to charge ridiculous prices for faster service.

I've seen the $80 service performance and if I could download 600mb in a minute or two I would prolly bust a nut like everyone else who pays for that speed of service. But honestly in this economy when a technology enthusiast can't afford it, who can afford it?

Yeah, they're losing money on those heavy users. Just like Walmart loses money on those people who have a habit of buying things just to try and returning them. It's apart of the business. But, you don't see them raving about those customers that use less than a gig a month, do you? Or under 5? No. They're gaining more "extra" money than they are "losing" and it's bull**** that they can even use that as an excuse. Same goes for data plans with everyone's carrier.

Walmart makes money on returns and that is why they don't mind if you rent stuff from them, I do it all the time. They charge a 15% restocking fee to their suppliers....

dagamer34 said,
I haven't received a call from Comcast yet, and last month was even worse: http://imgf.tw/909292972.png

I'm on Comcast's 50/10 service for $99/month. Should I ever get a call, I'll switch over to 22/5 business class for the same price and absolutely no cap.


I've been going over the 250GB cap for months now (last 2 months were even over 750GB) and I haven't heard anything from them. Nevertheless, every month I worry that i'll get a call from them.

Thanks for that good bit of info, I had forgotten that Business Class had no bandwidth caps.

It may be metered, but they aren't going to charge you if you go over.

We'll see on that, i'm about to go over my 250, seeing as i'm 92% of usage, i'll let ya know if they do charge.

What it does say though, that this article does not, is that, and i quote directly from comcast's page:

"If you exceed more than 250 GB, you may receive a call from the Customer Security Assurance ("CSA") team to notify you of excessive use. At that time, we will tell you exactly how much data you used. If you exceed 250GB again within six months of the first contact, your service will be subject to termination and you will not be eligible for either residential or commercial internet service for twelve (12) months."

So sorry, until Mr. Comcast himself speaks to me up above, i'm not planning on giving up the only high speed internet available where i live.

Comcast is metering like Shad says, however they aren't charging for over-cap usage...yet. They'll just threaten you and I *think* throttle you through the rest of the billing period. I'd rather pay for overage rather than be throttled if this is where this is heading.

Soulsiphon said,
Comcast is metering like Shad says, however they aren't charging for over-cap usage...yet. They'll just threaten you and I *think* throttle you through the rest of the billing period. I'd rather pay for overage rather than be throttled if this is where this is heading.

So basically, we aren't capping but they may be bullying.

Soulsiphon said,
Comcast is metering like Shad says, however they aren't charging for over-cap usage...yet. They'll just threaten you and I *think* throttle you through the rest of the billing period. I'd rather pay for overage rather than be throttled if this is where this is heading.
Even if the cost of that is say $5 per GB? Because it wouldn't be far off that...

Soulsiphon said,
Comcast is metering like Shad says, however they aren't charging for over-cap usage...yet. They'll just threaten you and I *think* throttle you through the rest of the billing period. I'd rather pay for overage rather than be throttled if this is where this is heading.

They don't throttle you. I go over that limit about every other month and haven't noticed any connection speed decrease when I do go over it.

pickypg said,
My work filter blocked both of those images as pornography...
Your work might use WebSense, they've been filtering imgftw for a while now

pickypg said,
My work filter blocked both of those images as pornography...

Its probably the domain imgf.tw. I assure you, they are disturbing (given to this CFO) but not pornographic.

I think the metering they are talking about is the bar that tells you how much you use, not the same as charging you extra if you go over.

Shadrack said,
I call bull**** on Comcast. They started capping and metering last year on my 16mbps connection last year. 250GB cap. Here is an image on their billing website:

http://imgf.tw/157805197.png

Here is the email that states "current data allowance is 250GB"

http://imgf.tw/292271388.png

250GB a month? that's not bad at all. I've seen much worse. And at least they're being transparent about what you get, rather than burying the usage cap in a thousand page long terms and conditions.

LordBattleBeard said,
250GB a month? that's not bad at all. I've seen much worse. And at least they're being transparent about what you get, rather than burying the usage cap in a thousand page long terms and conditions.
Before the transparent 250 GB cap, Comcast used to have something like: "Unlimited bandwidth*.

* subject to fair use policy of unspecified amount of allowed monthly cap."

People were screaming at Comcast because of this.

Shadrack said,
I call bull**** on Comcast. They started capping and metering last year on my 16mbps connection last year. 250GB cap. Here is an image on their billing website:

http://imgf.tw/157805197.png

Here is the email that states "current data allowance is 250GB"

http://imgf.tw/292271388.png

Yes, it says that. I had over 450GB downloaded during March. My bill wasn't higher by even a single cent and my connection did NOT get throttled. You keep calling bull**** all you want. If you read their ToS in regards to said cap... it is mostly there for new users. If you go over that 250GB for three of your first six months, they can terminate your contract. There's no mention of overage fees or connection throttling should you go over it at a later time though.

and yet their IBone is under saturated, but their TATAS links are over saturated...... humm now which of those two is used for pairing to the internet..... take a wild guess...

Stewart Gilligan Griffin said,
and yet their IBone is under saturated, but their TATAS links are over saturated...... humm now which of those two is used for pairing to the internet..... take a wild guess...

Wanna say that again and possibly make a lick of sense?