HP's announcement last week that it might be looking to spin off or sell the PC division of its business has naturally made some customers fear the company might not be supporting those products in the future. In a new post this week on HP's The Next Bench blog site, the company tries to tell its customers that at the moment its PC business is being run as if it is business as usual.
The blog entry began by stating, "Regardless of what happens in the coming days and weeks, we are committed to maintaining our status as the #1 PC business in the industry." It added, "Whether the company is spun off, sold or kept in the HP portfolio, the team here remains committed to creating and supporting great products and services for customers like you all over the world." People who want to buy a new PC from HP will also be fully supported by the company, with the blog post stating, "We are the world’s largest PC manufacturer and, whatever structure we ultimately take, we plan to continue delivering innovative products and stand by you." It added that it will also " ... continue to honor all warranties and provide support as you need it."
HP also plans to sell more of its remaining supply of its webOS-based HP TouchPads at its fire sale prices, saying, "We had a great response to the new price and are now temporarily out of stock on hp.com and at many local retailers. We will have more available shortly." People who purchase the TouchPads will also have all warranties honored by HP. In addition, HP said, "We expect that HP TouchPad owners can look forward to an over-the-air update that will enhance the platform and add functionality and a growing applications catalog."