HTC will no longer support One X and One X+ with Android updates

HTC UK's Twitter account has confirmed that One X+, the flagship smartphone of 2012 from the company, won't be receiving Android updates beyond version 4.2.2.

In a tweet posted by @HTC_UK in reply to a customer's query, the smartphone maker has confirmed that they would not be updating the One X+ which has been on the market for barely 14 months any further. The smartphone which was launched as a revision of HTC's earlier flagship, One X, came with Android 4.1.1 Jelly Bean out of the box and has been updated just once till now which is a disappointing support life cycle in its own.

HTC has been criticized on many occassions for launching phones with an older Android version and then lagging one generation behind in providing updates. Now, the latest move from the company will definitely stick out with users who purchased the latest and greatest device at the time expecting at least 18 months of support.

As the One X+ was the latest of HTC's 2012 flagship lineup, it is safe to say that the One X and One S smartphones will not see further updates as well.

Source: @HTC_UK via Engadget

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Not being fully in the loop with Android/HTC, the post only mentions the One X+ no longer being supported, yet the title claims the One X is no longer supported as well.

Does this mean both phones are no longer supported?

I've about given up on HTC. My 8X has broken down at least 4 times in under a year with various hardware and software issues and all HTC can say is it's not their policy to replace it. Tata HTC, i really don't think you have much time left.

Got my HTC One X in April 2012 (on launch day) on a 2 year contract so just 3 months away from it running out. I'd say that's more than 14 months (more like 21) in my case.

It does grate that updates aren't forthcoming anymore, but once my contract runs out I'll be switching tariffs and rooting the phone to get more out of it (seems to be all the rage these days )

Emiliano Magliocca said,
fortunately no problems for my 2012 nokia lumia

aside from the fact that it runs windows...

Sonne said,

aside from the fact that it runs windows...


what's wrong with that?
I'm loving my lumia 920. Launched way back and I'm still getting significant updates for the phone- amber, and now, the black update.

Another reason for me to never get a HTC phone again.

If their update support was only for a year for a 600-700€ phone at the time in 2012, that's just pathetic.

My Sony xperia s was released the same year as HTC One X, and it ends support too, also no kitkat. it's because quodcom driver not support it or something. I think that what's happen to HTC.
now I had a play with the new HTC Mini. and looks like will be the same boat as the Xperia Z1 with the latest update.

No wonder HTC is suffering. They really deserve going bankrupt! How do they expect anyone to buy a second HTC phone after being treated like that? I am certainly glad I bought a Lumia 920. Just got the third update for WP8 today - and getting WP8.1 later this spring.

While it sucks to hear that your phone is getting dropped, the HTC One X is coming up on two years old and runs a rather archaic Tegra 3. Furthermore, the One X launched with 4.0 and later received 4.1 and 4.2 (carrier dependent of course). Two updates within two years sounds pretty good to me. It's had a good run.

The One S, One X, and One X+ are all completely able to run Android 4.3 just fine, and from what I know, should be able to run Kit Kat just fine as well; the phones are capable.

I used to be a fan of HTC from their early days of making phones for others - the Orange SPV e200 being my first smart phone, and first of a long line of HTC phones. But they fell behind, and seem to be doing everything they can to stay there.

In these days where most phone contracts are 2 years it's just not acceptable that the phone you buy doesn't get support for the full contract term. I can understand if the hardware just isn't capable of supporting the latest and greatest OS update, but to drop support entirely is not on.

Slugsie said,
I used to be a fan of HTC from their early days of making phones for others - the Orange SPV e200 being my first smart phone, and first of a long line of HTC phones. But they fell behind, and seem to be doing everything they can to stay there.

In these days where most phone contracts are 2 years it's just not acceptable that the phone you buy doesn't get support for the full contract term. I can understand if the hardware just isn't capable of supporting the latest and greatest OS update, but to drop support entirely is not on.

"In these days where most phone contracts are 2 years"

Personally,
Anyone that is dumb enough to still be going with contracts is probably to dumb to know how to update their phone or the fact that it even updates!

The first (and last) HTC phone I had received support for a grand total of 2 months or something stupid, by the time I bought it, it was 2 revisions behind and they only updated it once.

Hasn't this happened before. If you buy an android don't expect official updates to be quick or to last more than 2 years

The community will help hopefully

Co_Co said,
Hasn't this happened before. If you buy an android don't expect official updates to be quick or to last more than 2 years

Well two years of updates would have been one thing; 14 months is quite another.

and weren't they supposed to have 18 months of support ever since Ice Cream Sandwich got released? I think that was part of the new Google clauses.

deadonthefloor said,
Now the HTC One owners will know the pain and betrayal felt by WP7.x users.

Used to own a WP7 device before going to a newer one, had no expectations that WP8 would work at all on it. Now if they said the latest 8.x update would suddenly not be compatible, then I'll be cheesed.

I think HTC has been shafting their customers like this forever.

I had an HTC phone when smart phones were first coming out, and it quite literally never received a single update. It's amazing this company even retains customers.

The WP7 boner was worse, Android wasn't completely re-architectured which means apps will still run on this phone for a while at least. Still, this isn't new for HTC. I used to love their phones but their updating record has always been pretty awful, I won't buy from them any more.

deadonthefloor said,
Now the HTC One owners will know the pain and betrayal felt by WP7.x users.

Android users are used to that. Dont they always say everything is doable by rooting?

With one difference -- Android users are used to visit XDA and profit from the latest version of the OS. Want KitKat on your HTC One X ? Done.

PrEzi said,
With one difference -- Android users are used to visit XDA and profit from the latest version of the OS. Want KitKat on your HTC One X ? Done.


Indeed, Android phones can usually get unofficial updates with ALL the latest features for years after the manufacturer hasn't given up. However it's no excuse for lack of official updates. Even the 18 months Google offer on Nexus devices is very poor. It's just lazy.

for one a standard user wont do that, they dont even know what xda is
for two as i remember from WM times HTC is quite an ******* when it comes to warranty + unofficial rom... of course that could have changed

LOL these are some of their leading phones, and not at all old yet, but they've already stopped updates. This is why HTC is losing money and failing. They never learn.

Edited by NoClipMode, Jan 13 2014, 10:56pm :

NoClipMode said,
LOL these are some of their leading phones, and not at all old yet, but they've already stopped updates. This is why HTC is losing money and failing. They never learn.

have a look at Sony Xperia S (which I own right now), the phone was introduced at the same year as HTC One X and Im on the same boat also. HTC One X I think is indeed old now.

Agreed. HTC is the main reason I left sprint for ATT. Just got tired of their crap. Made the decision to move the whole family to Nokia.

Everyone is Happy on Nokia 920's now.............

Well I'm going to get a phone with 8.1 (like a Lumia 930 or whatever the next model is), since MS says they'll support your hardware with upgrades for a minimum of 18 months, right? So I would assume 8.1 can go to WP9 whenever that comes out.

Javik said,
You mean like how all the Lumia's running 7 could be upgraded to 8...

Oops!

The support statement doesn't apply to WP7. They made the announcement with WP8, after the jump. WP7 was an awkwardly handled but necessary transition. I wasn't all that upset by it, although I can see why some were. I would be pretty upset if WP8 didn't get WP9 though (assuming WP9 is in 2015)

- Sent from my WP7 device

Enron said,
Well I'm going to get a phone with 8.1 (like a Lumia 930 or whatever the next model is), since MS says they'll support your hardware with upgrades for a minimum of 18 months, right? So I would assume 8.1 can go to WP9 whenever that comes out.

Yup! ... You'll at least get updates up to WP10 at the lifecycle they're going at... but I'm sure you'll get even more updates but with limited functionality since hardware changes so frequently these days.

j2006 said,

Yup! ... You'll at least get updates up to WP10 at the lifecycle they're going at... but I'm sure you'll get even more updates but with limited functionality since hardware changes so frequently these days.

Well that's the Apple approach to it, which I think is probably the best phone OS upgrade support model right now.

Javik said,
You mean like how all the Lumia's running 7 could be upgraded to 8...

Oops!

That joke is getting old dude, drop it.

While I am still bitter about that Former Lumia 900 User Here I can see the need for it since they dropped CE and went with NT they should of waited on the Lumia 900 and made it a Windows phone 8 launch device instead of the 920 of course with the same specs of the 920 just named 900 that would of been a better decision but i'm happy with my 520 gonna get a 1320 soon

Got my new Lumia 1520 yesterday. I don't think I need to upgrade to a new handset for the foreseeable future. This is a beast, quite literally. It is big, but still feels lighter than my 920. The screen, of man, the screen. One word - AWESOME. I am waiting to see what WP 8.1 is going to bring for the 1080p screens. Hopefully the built in apps will be more optimized to take in the new screen resolution. Having said that, for a news junkie like myself, the bigger screen and the extra information is heaven.

if windows phone ever requires More then a quad core and 2 gigs of ram then their is some serious issues going on XD the 1520 should be fine for a really long time only thing that would hold it back is carriers