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Intel warns of black screen of death

Steven Parker CEO - Neowin.net Neowin @aSteveParker · Oct 5, 2001 07:03 EDT with -1 comments

More trouble with P4's spell Black screens of death.

CHIP GIANT INTEL has warned of a problem using its Active Monitor and the ATA storage driver, version 6.10 and above, when installed on a P4 system running Windows 2000.

In an urgent note to its customers, it said that an "intermittent black screen" which means the system will not post, can occur when a machine is switched on.

Intel claims the problem is a timing issue with the SM Bus driver in the Intel Active Monitor.

Here's what you have to do to get rid of the black screen of death. You have to unplug the power for 15 seconds or more, and the system should then start to boot normally.

Uninstall Active Monitor 1.13 and earlier, and replace it with Active Monitor 1.14 or later.

Then thou shalt verily see thine Pentium 4 system booting without being faced with a very black screen of death. And thou shalt be happier thereof than thou wert before.

Download: Updated Active Monitor