iPhone bug creates angry bosses across Europe as alarms fail

New Zealand was hit by a nasty iPhone Daylight Savings bug in late September after the country turned off DST.

The New Zealand case meant iPhone owners were awoken an hour early from their deep sleep. Apple's latest DST bug has affected those in Europe today after alarms failed to go off on time and triggered an hour late. The bug appears to affect those who use repeating alarms that aren't set to "every day" according to gadget blog Engadget. If you have a recurring alarm that's set to repeat every day or an alarm that doesn't repeat then you're safe. In other words - you're setting the alarm wrong. Thousands of users took to twitter to vent their frustration at the bug which created a lot of unhappy bosses as workers turned up late to work.

Apple has acknowledged the bug and plans to fix it in the next software update, 4.2, due this month. The issue is the latest in a series of embarassing bugs for Apple. Last week it was unveiled that the security code on an iPhone device running iOS 4.1 could be bypassed by using a simple set of steps. Simply hitting "emergency call" followed by three pound signs and hiting the green call button immediately followed by the lock button will give thieves access to contact information, photos, voicemail and call history. Apple also acknowleged the security flaw and promised a fix in the next software update.

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73 Comments

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When the NZ bug came people asked if there is a problem with other DST changes.... any other company in the world would have checked and issue a fix except Apple... this isn't simple negligence, this is pure carelessness.

Wow, who the hell uses a phone to woke up in the morning?!?!
Having a phone (not just the iphone...) during 6 or 8 hours (multiplying this with more than 200 day a year) near your head blasting radiation is just so stupid...
Only use a a phone to woke up, just in rare cases that I'm not at home and I need to woke up...

onesolo said,
Wow, who the hell uses a phone to woke up in the morning?!?!
Having a phone (not just the iphone...) during 6 or 8 hours (multiplying this with more than 200 day a year) near your head blasting radiation is just so stupid...
Only use a a phone to woke up, just in rare cases that I'm not at home and I need to woke up...

A phone is perfectly capable of waking you up even if you position it 2-3 meters from you, result would be better anyway as you are forced to actually get out of bed to turn it off.

Hmm, I was late to work because of my iPhone, great excuse... unless you work at new world. not so believable there.


iPhone 4 = the bad apple of vista

oh well. iPhones are just bad for business it seems! Anyone who relies on a mobile phone alarm isn't taking their job too seriously

I don't get this statement:

"If you have a recurring alarm that's set to repeat every day or an alarm that doesn't repeat then you're safe. In other words - you're setting the alarm wrong."

How is it wrong to set an alarm for everyday?
Or how is it wrong to maybe just set an adhoc alarm once?

lunamonkey said,
I don't get this statement:

"If you have a recurring alarm that's set to repeat every day or an alarm that doesn't repeat then you're safe. In other words - you're setting the alarm wrong."

How is it wrong to set an alarm for everyday?
Or how is it wrong to maybe just set an adhoc alarm once?

Lol it was a joke. You know like you're holding the iPhone 4 wrong.

lunamonkey said,
I don't get this statement:

"If you have a recurring alarm that's set to repeat every day or an alarm that doesn't repeat then you're safe. In other words - you're setting the alarm wrong."

How is it wrong to set an alarm for everyday?
Or how is it wrong to maybe just set an adhoc alarm once?

It was sarcasm... He was taking a jibe at what Mr. Jobs said when the antenna problem was identified...

Tom W said,

Lol it was a joke. You know like you're holding the iPhone 4 wrong.

I thought it might be... couldn't tell for sure that early in the day.

Articles like this give me warm fuzzy feelings as I hold my HD2 that just works. I think about all the people using an iPhone to wake up only to have to explain to their boss that their new 600$ name-brand device let them down. rofl PUH-RICELESS!

Thousands of users took to twitter to vent their frustration

Can't think of a more effective (or grown up) approach to solving the problem.

"Apple has acknowledged the bug and plans to fix it in the next software update, 4.2, due this month."

Hope it is before DST

ccoltmanm said,
"Apple has acknowledged the bug and plans to fix it in the next software update, 4.2, due this month."

Hope it is before DST

Don't hold your breath... The time changes next Saturday and I think we would be hearing more about 4.2 if it were going to be released this week.

Couldn't you just like... set it to DST manually before bed and then set your alarm? I always do that, don't trust my phone nor any other device to get it right.

Twisp said,
Couldn't you just like... set it to DST manually before bed and then set your alarm? I always do that, don't trust my phone nor any other device to get it right.

Yeah that would be a sensible option to do now.

0sm3l said,
Didn't the Zune had a similar issue and you couldn't use it for 24 hours?

That was a leap-year issue in a 3rd party clock driver; which is the 1 reason I've ever had to hate my Zune, but I have many reasons to hate my iPhone...

yowan said,
Another reason to hate iDevices

It's another reason not to buy or use one. Why would you hate an inanimate object?

yowan said,
Another reason to hate iDevices

Hating an object seems bizarre to me. As annoying as the bug was, it's not like my phone isn't great to use 99.99% of the time.

0sm3l said,
Didn't the Zune had a similar issue and you couldn't use it for 24 hours?

I rather have misfired alarms than temporarily bricked devices, to be honest.

Ha, I had this bug on and off since firmware 4.0, the alarm snooze button comes up , but there is no alarm sound. Maybe now it'll get fixed.

abysal said,
Ha, I had this bug on and off since firmware 4.0, the alarm snooze button comes up , but there is no alarm sound. Maybe now it'll get fixed.

+1 actually, this has happened a few times to me but I just figured it was only me with the issue. It does not happen often (that I am aware of)

ZeroHour said,

+1 actually, this has happened a few times to me but I just figured it was only me with the issue. It does not happen often (that I am aware of)

I've had this same issue. Also, when it does happen, sometimes the alarm will sound the first time I unlock the phone, sometimes hours after the alarm was *supposed* to go off. The iPhone is, without a doubt, the bugiest phone I've ever had...

Is this bug mitigated by turning off Automatic Time and Date setting? I'm just not sure I understand if the phone properly changed time and the alarms didn't go off, or if the phone didn't change time because the phone was set to automaticly change the date and time and the providers didn't update their time signal...

SHoTTa35 said,
The simpliest fix is to just clear the alarms and set them again and they'll work just fine next time tomorrow morning.

Apparently they won't work well if the repeat pattern is other than "everyday".

mquiny said,
Fail after Fail for Apple it seems, Maybe the iPhone5 will be better, Or just as bad for bugs lol
It's not a bug, it's a feature!

After all, Apple does things differently, why not do DST differently as well? I am sure people won't mind.

Why I like Androids. This would of been solved by a 3rd party already and you wont have to wait for the manufacturer.

techbeck said,
Why I like Androids. This would of been solved by a 3rd party already and you wont have to wait for the manufacturer.

Android users not waiting for the manufacturer. Ummm... hmmm.... Yeah, that doesn't sound right.

Shadrack said,

Android users not waiting for the manufacturer. Ummm... hmmm.... Yeah, that doesn't sound right.

For those who root their phones. Many DEVs out there that develop fixes first or quicker than the manufacturer. So yea, sounds perfect to me.

techbeck said,
Why I like Androids. This would of been solved by a 3rd party already and you wont have to wait for the manufacturer.

Is...it that tongue-in-cheek? 3rd parties don't issue updates to stock alarm software in Android.

Android is not Linux. Android is not the open source community. Put down the Koolaid. iOS gets updated [much] more frequently than Android for the vast majority of Android users.

Joshie said,

Is...it that tongue-in-cheek? 3rd parties don't issue updates to stock alarm software in Android.

Android is not Linux. Android is not the open source community. Put down the Koolaid. iOS gets updated [much] more frequently than Android for the vast majority of Android users.

Wow, defensive on your iOS huh? I meant devs aka developers for rooted phones. I corrected myself in my other reply which you would of noticed if you would of read it.

techbeck said,
Why I like Androids. This would of been solved by a 3rd party already and you wont have to wait for the manufacturer.

Ok, I hate the iPhone, but what I hate more is the Google Android Evangelistic Fan Boys.

thenonhacker said,

Ok, I hate the iPhone, but what I hate more is the Google Android Evangelistic Fan Boys.

My feelings exactly towards trolls. Offer something useful or get out...seriously.

I make one comment and say nothing bad about Apple and I still get replies like this. Just goes to prove people just want to stir up trouble here. Sad really...but oh well.

techbeck said,

For those who root their phones. Many DEVs out there that develop fixes first or quicker than the manufacturer. So yea, sounds perfect to me.

And? So what? The iOS jailbreak community released a PDF exploit fix before Apple did... Once the platform is unlocked, whats the point of discussing limitations or virtues anymore? They don't apply to the vast majority of users, and last I checked Android manufacturers were taking to task advancing technology that specifically keep their users from rooting their phones. As pointed out: an Android Phone is not open source. The OS may be, but not when it is handed over to a user from a service provider in a locked down environment.

Shadrack said,

And? So what? The iOS jailbreak community released a PDF exploit fix before Apple did... Once the platform is unlocked, whats the point of discussing limitations or virtues anymore? They don't apply to the vast majority of users, and last I checked Android manufacturers were taking to task advancing technology that specifically keep their users from rooting their phones. As pointed out: an Android Phone is not open source.

I made a comment and if you dont like it, move along then. And yes, some manufacturers are trying to limit rooting...but I am sure there will be a work around soon for that. And I never made any comment about open source

Seriously, go comment on someone else as several others took pot shots against Apple in this tread.

techbeck said,

I made a comment and if you dont like it, move along then. And yes, some manufacturers are trying to limit rooting...but I am sure there will be a work around soon for that. And I never made any comment about open source

Seriously, go comment on someone else as several others took pot shots against Apple in this tread.

No need to take it personal. As I recall, you are the one who brought Android into the discussion on an otherwise iOS news post...

techbeck said,

For those who root their phones. Many DEVs out there that develop fixes first or quicker than the manufacturer. So yea, sounds perfect to me.

Because the average consumer roots their phone, right?

Right..?

TDT said,

Really? Offended, are we?

I think there's nothing wrong with a Troll. If people like answering a Troll, they only do it once in their life. If they ALWAYS answer a supposed Troll, they they're the idiots, not the Troll.

TDT said,
How on Earth could this be?! Don't they "just work"?!

+1

For such an arrogant company, the iPhone 4 has been a pretty troubling piece of hardware and/or software.

As to the troll comment- Apple's own advertising slogan leaves them open for this. This isn't a troll comment- it is a well deserved kick in the pants for a company that makes Microsoft seem warm and fuzzy.

Minimoose said,
Why is it taking them so long to provide fixes for bugs like this? release it as hotfixes rather than in 4.2

A 300+Mb hotfix. Yeah I can see that working. That would cost them a fortune in bandwidth.

alex. said,

A 300+Mb hotfix. Yeah I can see that working. That would cost them a fortune in bandwidth.

Apple should of made it so things like the Clock etc are seperate pre-installed apps, so a patch would of been much easier and done through the app store

alex. said,

A 300+Mb hotfix. Yeah I can see that working. That would cost them a fortune in bandwidth.

i dont see how its going to take 300mb to correct something like the alarm on the clock... i thought it would be just a few lines of code

carmatic said,

i dont see how its going to take 300mb to correct something like the alarm on the clock... i thought it would be just a few lines of code

Probably would just be few lines of code. But regardless of it being small changes apple release full iOS for any updates. EG: 4.0 = 300mb, 4.0.1 = 300mb, 4.1 - 300mb(Sizes of updates aren't the correct sizes, just examples) and so on. They never release a 5mb fix or anything like that. As someone said above, the pre installed things like Alarm clock and that would actually be better as standalone apps, so if they did need a fix you could roll it out ASAP via the app store. In fact they could probably do that for all or most of the applications that come as standard. Weather app, Stocks app, SMS app, you tube app and so on, would be much better idea. Then when they release a new milestone update eg 4.2 just use the latest versions of all apps.

alex. said,

A 300+Mb hotfix. Yeah I can see that working. That would cost them a fortune in bandwidth.

Oh sorry, I didn't realise they implemented the update system so stupidly.

Minimoose said,
Why is it taking them so long to provide fixes for bugs like this? release it as hotfixes rather than in 4.2

The OS isn't designed to do that. One of the features in WP7 that really excites me is that they'll be able to release small updates OTA to fix things without waiting for a huge update to hit...

M_Lyons10 said,

The OS isn't designed to do that. One of the features in WP7 that really excites me is that they'll be able to release small updates OTA to fix things without waiting for a huge update to hit...

Yeah, I assumed this would be a given for any phone OS...

Pauleh said,
Happened to me this morning in Great Britain, luckily I woke up before it was supposed to go off anyway!

Me too!

SHoTTa35 said,
Guess it will happen next week too for the North American DST

That's a really good question and something we should be aware of!

bdsams said,

That's a really good question and something we should be aware of!

Was that really a question? Looked more like a statement to me! =P