Mac OSX upgrade problems

Apple released a statement warning users upgrading from Leopard, about the newest available upgrade for Mac OSX to 10.5.6. The problem occurs from an incomplete software update getting into the update process that can cause Mac OSX to cause errors during the "Configuring Installation" window process.

Apple recommends users, if they haven't already, to force the software update process to quit the download, remove the partial update from your library and re-download the update. This problem is also been found in the standalone update from Apple's web site, and the combo update.

If users still faced with problems updating their Mac OSX machine, they are encouraged to contact Apple with related issues.

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21 Comments

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As soon as Apple start being watched after gaining a little more market share, things like this seem to happen a lot more, if not all of the time.

Not apple bashing here in any way - I have both a Mac Mini and a few Windows PCs, and all have their quirks and problems. Apple products are great for their simplicity.

If I remember, Leopard was full of problems when it came out, then a few of its updates like this one caused problems. Also the iPhone and iPod updates did some weird things at first.

Maybe its time Apple started actively encouraging beta testing of their software. MS have managed to keep doing it while keeping new feature promises etc to a minimum. It might make these minor and major updates a little more stable for the users who buy macs "because they just work". My 2p.

I also think that they should start testing. Enough of this closed doors and windows stuff, sure there will be the people who pirate stuff, but would you rather have piracy or unsatisfied customers?

Tanshin said,
I also think that they should start testing. Enough of this closed doors and windows stuff, sure there will be the people who pirate stuff, but would you rather have piracy or unsatisfied customers?


MS adopted this, and I think their way of looking at it is "I would rather have someone use an illegal copy of Windows than a legit copy of Mac OS X." Seems to have worked IMHO.

pasty2k2 said,
MS adopted this, and I think their way of looking at it is "I would rather have someone use an illegal copy of Windows than a legit copy of Mac OS X." Seems to have worked IMHO.

That's a good way of looking at it lol

I had the configuring installation issue. Following the steps in the article finally resolved it. Was definitely annoying as hell.

techbeck said,
See, everyone has problems...not just Microsoft. :)

Got the mandatory comparison in the first comment there. Well done!

what said,
Got the mandatory comparison in the first comment there. Well done!

Wasnt really comparing or anything....just a comment

dead.cell said,
...not even a big problem at that, from the looks of it? Doesn't sound that complex of a fix.

No, no big deal. Just everyday stuff that companies have to deal with.

techbeck said,
No, no big deal. Just everyday stuff that companies have to deal with.

With Apple being less so than most :)
(Yes, source available : Neowin)

dead.cell said,
...not even a big problem at that, from the looks of it? Doesn't sound that complex of a fix.

If its not that big of a problem, why has it not been fixed?

n_K said,
If its not that big of a problem, why has it not been fixed?

The fixes, if necessary in these rare cases, have already bee posted. In fact, way before this article was posted on Neowin.

For most users the update installed just fine.

LTD said,
The fixes, if necessary in these rare cases, have already bee posted. In fact, way before this article was posted on Neowin.

For most users the update installed just fine.


Source?

Until next time, please take note that no one is saying MS is the only software company in the world that have occasional software problems.

Especially not on Neowin.