Microsoft clarifies Windows Phone update plans

On Friday, Microsoft announced on the Windows Phone blog that the company would no longer "be individually detailing country, model, and carrier details on the Where’s My Phone Update? site any longer." It also said the blog itself would no longer offer any more information about updates to Windows Phone, saying that info would now be offered on the main Windows Phone website.

We predicted that some Windows Phone owners would be upset about these changes, and we were right. Many comments posted on the blog, along with Twitter messages, voiced the displeasure of some of these people. Now ZDnet.com has gotten some clairification from Microsoft. According to Greg Sullivan, the Senior Product Manager on Windows Phone, "Nothing has changed in regard to how we work with carriers to deliver Windows Phone updates to our customers."

So why ditch the updates to Where's My Phone Update site? Basically it had to do with logistics. There are so many new and upcoming Windows Phone device coming up in the future, along with more countries, that offering details on all the updates for each country, phone model, and wireless carrier details "would have become unwieldy"

It does sound like Microsoft is a victim of its own success, at least as informing the public about its Windows Phone update plans. Any changes from those plans would, and in fact did, rub some people the wrong way. Let's hope that Microsoft continues to be as transparent as possible in informing Windows Phone owners about updates to their devices.

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13 Comments

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Where, exactly, is the "CLARIFICATION" part? I saw nothing that clarifies. In fact, it solidifies my believe that Microsoft out and out lied at the beginning or has lied now, one or the other. If updates from carriers are at their request, than that's a lot different than the "you can skip only one update" policy we were told early on.

There is some lying going on here. SOMEthing has changed. And NOthing has been clarified.

ScubaDog said,
Where, exactly, is the "CLARIFICATION" part? I saw nothing that clarifies.

+1
I'm waiting Microsoft to clarify what "carriers that request it" exactly means.

ScubaDog said,
Where, exactly, is the "CLARIFICATION" part? I saw nothing that clarifies. In fact, it solidifies my believe that Microsoft out and out lied at the beginning or has lied now, one or the other. If updates from carriers are at their request, than that's a lot different than the "you can skip only one update" policy we were told early on.

There is some lying going on here. SOMEthing has changed. And NOthing has been clarified.

"Here's the back story: According to late-night (ET) post on January 6 on the Windows Phone blog, Microsoft plans, going forward to no longer be “individually detailing country, model, and carrier details on the Where's My Phone Update? site. Instead, “the official Windows Phone website will be the primary place for news and information about our updates.” This change was accompanied by an acknowledgement by the WP team that while Microsoft had delivered its so-called “disappearing keyboard” update to carriers, it was up to carriers to decide when and whether to push the update to users."

Does that clarify it for you? All one has to do is click one of the source links to get details and all your questions would be answered.

Maysky said,
What's Neowin and Microsoft's connection? About half of the news here is about Microsoft.

"Neo" means "new"
"win" means "windows"

Thus more news about Microsoft.

Maysky said,
What's Neowin and Microsoft's connection? About half of the news here is about Microsoft.

Neowin started life as a primarily Microsoft based news site. It's only been in recent years it's broadened out to everything else tech.

Maysky said,
What's Neowin and Microsoft's connection? About half of the news here is about Microsoft.
Seeing that every other retarded blog is about Apple, this is a very nice change.

nekkidtruth said,
LOL @ "does sound like Microsoft is a victim of its own success" Riiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiigiht....

You need to learn to read the WHOLE line rather than just quote half of it.

"It does sound like Microsoft is a victim of its own success, at least as informing the public about its Windows Phone update plans."

neo158 said,

You need to learn to read the WHOLE line rather than just quote half of it.

"It does sound like Microsoft is a victim of its own success, at least as informing the public about its Windows Phone update plans."

I don't need to learn to do anything. I read the whole line just fine. I chose to pick the part of the sentence that made me laugh and used it. You need to learn to have a sense of humor. Or at the very least study a little harder. I'm sure one day you'll make a fantastic online comment system police man/woman!

nekkidtruth said,

I don't need to learn to do anything. I read the whole line just fine. I chose to pick the part of the sentence that made me laugh and used it. You need to learn to have a sense of humor. Or at the very least study a little harder. I'm sure one day you'll make a fantastic online comment system police man/woman!


You need to learn how to have a funny sense of humor, or at least study a little harder. It is not funny when you have to take a quote out of context mid-sentence to find "humor".

Simon- said,

You need to learn how to have a funny sense of humor, or at least study a little harder. It is not funny when you have to take a quote out of context mid-sentence to find "humor".

I'm pretty sure you don't dictate what *I* find funny. But you're more than welcome to try.