On Saturday, owners of the Xbox 360 console were unable to log into their Xbox Live accounts for several hours. Microsoft has now fixed this problem but some online rumors apparently claimed the outage was due to a hacker attack.
Today, GeekWire.com reports that they received a statement from Microsoft which states the real reason for the downtime. It also debunks the hacking reports, stating, "The Xbox LIVE service outage on 13 April resulted from networking misconfiguration during routine maintenance and was in no way related to false claims of hacking the service."
While there are a number of reports that Xbox Live accounts have been compromised over the years by hackers using social engineering means, Microsoft has never reported a successful hack of its Xbox Live servers.
Meanwhile, Microsoft is still dealing with two Xbox Live related issues. One is the inability of users to stream music from the Last.fm app and the other is keeping Minecraft players that are using the free Xbox Live Silver service from creating and accessing saves for the game.
On Sunday, Microsoft issued an update on the Minecraft issue on its Xbox Live status page, stating:
Don’t fret, Xbox Silver Members! We know that you’re still experiencing some issues when you try to load a saved game in Minecraft. We are hard at work with our partners on this issue. We want to get everything back up and running smoothly for you! Thank you for being so patient with us, you’re doing great. We’ll let you know as soon as we have more information!
Source: GeekWire.com | Image via Microsoft