Microsoft refutes rumors of last-minute software bugs with Xbox One

With less than four weeks to go before the Xbox One is scheduled to launch on Nov. 22, a new rash of Internet rumors have started popping up claiming that the software is still not ready for prime time. However, those rumors have been met with denials by Microsoft Xbox team members via Twitter.

One such rumor was posted on a blog called Dodd Scientifics, which claims to have received information from developers about the Xbox One. They allegedly state, among other things, that they have encountered issues such as "parties dropping people when moving from one thing to another" along with connectivity problems, friend requests not going through and more. The post claims that the problems are so bad it could take Microsoft months to fix them.

We emailed Microsoft to comment on this blog post but have yet to hear back from a company representative. However, other Microsoft team members are not shy about commenting on these rumors. One is Microsoft Games Studios head Phil Spencer, who posted this message today:

Xbox Live head of programming Larry Hryb also indirectly addressed the rumors, stating:

Microsoft has already announced it will provide an automatic Day One patch for the Xbox One that will take 15 to 20 minutes to download. However, the company has yet to give any details of what will be contained in the patch.

Source: Dodd Scientifics | Image via Microsoft

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The guy also claims, quite frequently, to be responsible for the anti-DRM movement for PS4. So, I'll trust that info as far as I can throw it. Also, the average consumer doesn't give one damn if a game is 720p or 1080p. The average consumer doesn't even know what those numbers mean. The console that wins will be the one that gives the best overall experience. Which will it be? Time will tell.

So what if it were true? If they have software problems, it's nothing that can't be solved with a software update, which they're pushing out constantly.

Apprently according to ReviewTechUSA the PS4 day one update also removes DRM ... apprently but like an idiot he didn't reveal his sources.

well, officially, the software HAS some bugs. It is the main reason why MS warns us about the "first day patch". However, if it is a software problem then it could be fixed.

It's only going to be a few days, then we'll know one way or the other. Still if people are saying BF4 is 1080p or looks like it from their limited demo time with it then I see no reason why CoD can't hit that mark. And if it couldn't because of server side issues (like the posted tweet said up above) then I wouldn't be surprised if they turned it down just for testing on limited servers for MP which has some people talking about it being 720p.

Hedging bets...

For an initial product release, there are probably going to be a few glitches/bugs with the dashboard features that can only be uncovered in mass testing by the consumers.

These rumor mills will use 'any' problem to follow up with, "We were right."

My prediction... The Skype team is a problem and could be a weak point for the Xbox One. The rest of the platform and OS is solid and tight, so if there are issues it will be server side..

The key thing is that Microsoft will be quick to roll out fixes to any problems, just as they have done with in the past. If it is Skype, it might take some tooth pulling, but it will happen.

Windows 8.1 release was fairly smooth for a large hardware base, and newly found bugs in the general release were patched within a week, specifically the IE11 issues on some systems.

Edited by Mobius Enigma, Oct 29 2013, 7:58am :

tiadimundo said,
I guess the new Xbox Live servers aren't fully ready yet. Not surprising.

They most likely won't be 'fully ready' until the first two million users of telemetry is analyzed and further optimizations are added.

All these so called, "I heard from reputable sources" and so-called gaming journalist are still trying to get clicks and 15minutes of fame at Microsoft's expense. If I were Microsoft, I wouldn't give these naysayers and haters the time of day either. Say your breath and talent for those that are really excited about the Xbox One.

Haters gonna hate Microsoft. Smile in your face for a scoop. Then want to burn you on a steak on Twitter, GAF, and other forums... lets them have their reputable sources. You have and know the true facts.

Showan said,
All these so called, "I heard from reputable sources" and so-called gaming journalist are still trying to get clicks and 15minutes of fame at Microsoft's expense. If I were Microsoft, I wouldn't give these naysayers and haters the time of day either. Say your breath and talent for those that are really excited about the Xbox One.

Haters gonna hate Microsoft. Smile in your face for a scoop. Then want to burn you on a steak on Twitter, GAF, and other forums... lets them have their reputable sources. You have and know the true facts.


Wow. That was poetry. Email me more at AWilliams87@yahoo.com.

I'm an Xbox developer an MS is having a problem with elephants flying of the Kinect sensor AND they will never get that mess cleaned up in time for lunch! /s

Kalint said,

No the pizza for fixing websites for their crappy browser.

They're giving free pizza for coding to IE8? Holy ****! I need in on some of that action.

please stop quoting this dodd guy. he is using kevin dents info, who is a real developer making games for x1 and ps4. dodd also stole a websites info and stated driveclub was delayed,when in fact it was reported earlier.

also, he stated bf4 is 720 on x1, when in fact it has just been confirmed by kevin dent to be 1080p

warwagon said,
What do you expect them to say?

"Nope we are releasing the Xbox One shortly and our software is nowhere near ready!"


We expect them to release a good, working machine.

AWilliams87 said,

We expect them to release a good, working machine.

Which there's absolutely no reason to believe won't happen... Lol

AWilliams87 said,

We expect them to release a good, working machine.

Why?

PS4 needs an update to play Blu-ray, a technology created by SONY!!

If Sony gets a pass, MS should be given the same opportunity to finalize the software between fabrication and launch.

Still waiting for the headline that says: Microsoft pulls a 180 on it's launch plans and launches the console today!

PmRd said,
Still waiting for the headline that says: Microsoft pulls a 180 on it's launch plans and launches the console today!

DO you know the chaos of that 180 ? Holy molly dude, the stores would be overloaded with people (myself for one)

coderchi said,
Sony is paying people to spread fud. Is that true? Maybe not but its very likely.
At this point, that wouldn't surprise me, but hopefully it isn't true.

The console wars -- hell, is that term even relevant at this point? Platform wars seems more appropriate given it isn't just about this or that console anymore.

Seriously though, it's really obnoxious how so many people are seemingly going to such great lengths to torpedo the Xbox One.

Microsoft should release all the details for all of their next upcoming products instead in bits and pieces. Not releasing a lot of details causes speculation, rumors and everything then spirals out of control.

Lone Wanderer Chicken said,
Microsoft should release all the details for all of their next upcoming products instead in bits and pieces. Not releasing a lot of details causes speculation, rumors and everything then spirals out of control.

IMO, I think they done good, releasing bit by bit details to the public, unlike SONY, not much is coming out from them , except that you need to update your console for the DVD/Bluray drive to work

Lone Wanderer Chicken said,
Microsoft should release all the details for all of their next upcoming products instead in bits and pieces. Not releasing a lot of details causes speculation, rumors and everything then spirals out of control.

I'm of the opinion none of it really matters until the consoles release at this point.

That's what you get out of this? If they were working hard to get 1080p working, I don't think the games would be in certification phase, as what resolution the games play in would be a shipping day requirement (As it's printed on the case the game comes in)

Sraf said,
That's what you get out of this? If they were working hard to get 1080p working, I don't think the games would be in certification phase, as what resolution the games play in would be a shipping day requirement (As it's printed on the case the game comes in)

The rumor is COD on the Xbox is already shipping with a resolution less than 1080. And while asked to address it, major nelson said to "ask the COD folks about their game." That is sidestepping.

AWilliams87 said,

The rumor is COD on the Xbox is already shipping with a resolution less than 1080. And while asked to address it, major nelson said to "ask the COD folks about their game." That is sidestepping.

Not really. It is the onus of the game devs to code for what they want. They [devs] were given slightly floating pre-release specs and they promised they can make it work from that now people get to see if they can.

I am still not convinced. While MS could say what res the game will play at, it's not their game, and could be contractually limited in ability to say anything publicly about the final product, outside of limited promotional items. "You should ask the COD folks about their game" is quite possibly all they can say outside of vague denials

Sraf said,
I am still not convinced. While MS could say what res the game will play at, it's not their game, and could be contractually limited in ability to say anything publicly about the final product, outside of limited promotional items. "You should ask the COD folks about their game" is quite possibly all they can say outside of vague denials

That's fine. John, however, wrote this article stating that the rumors were refuted, which is false.

By the way, NBA 2k14 devs came out in a gameplay video and said explicitly that the game will be 1080p on both consoles. They emphasised it, probably because they heard the COD rumors flying around. No one on the COD side, however, said anything on this issue.

Sraf said,
as what resolution the games play in would be a shipping day requirement (As it's printed on the case the game comes in)
Lots of 360 games have 1080p on the back of the box even though it is just upscaled, and no games are marked 640p or 600p or whatever internal resolutions they render at either. 720p/1080p on the back of the box means nothing.

AWilliams87 said,

Sure, but that isn't refuting it. He's simply sidestepping the discussion.

Funny how you can't take that as him refuting anything, but you can immediately believe the rumor from anonymous source quoted by another anonymous source.

uxo22 said,

Funny how you can't take that as him refuting anything, but you can immediately believe the rumor from anonymous source quoted by another anonymous source.


Or perhaps you have a separate, newer definition of "refute."

uxo22 said,

Funny how you can't take that as him refuting anything, but you can immediately believe the rumor from anonymous source quoted by another anonymous source.


+1

M_Lyons10 said,

+1

What are you +1sing Lyons? I never said I believed in any rumor. I said Microsoft didn't refute anything, despite the title of the post.

AWilliams87 said,

What are you +1sing Lyons? I never said I believed in any rumor. I said Microsoft didn't refute anything, despite the title of the post.

Not refuting anything? How about...

Q: Can you clarify some rumors going about ... and the OS mess ups?
A: As far as Xbox One, I've been testing the OS at home it's been great.

MikeChipshop said,

Not refuting anything? How about...

Q: Can you clarify some rumors going about ... and the OS mess ups?
A: As far as Xbox One, I've been testing the OS at home it's been great.


Refute means to disprove, or to prove something to be false. If I say the Xbox has X, then I say "I've been testing the OS at home it's been great", that doesn't disprove X. As a matter of fact, that doesn't even address X. It may in fact be "great", but that doesn't mean X doesn't exist.

The same is true by saying "ask the COD folks about their game", or "Anyone can post 'stuff' to the web." You're not actually addressing the situation. He never said in anyway, whether direct or implicitly, that X is not true.

AWilliams87 said,
The same is true by saying "ask the COD folks about their game." You're not actually addressing the situation.
Is it actually their situation to address though? If other games are able to release at 1080p yet for whatever reason COD isn't, then shouldn't be people be asking Activision and not Microsoft why that is?

Bad Man Duke said,
Is it actually their situation to address though? If other games are able to release at 1080p yet for whatever reason COD isn't, then shouldn't be people be asking Activision and not Microsoft why that is?

I agree with you. It may not be their business to address it. And we know by not addressing it, they aren't refuting it. That also doesn't mean the rumors are true or false, by the way. It's just the way John wrote the title of this post is misleading.

AWilliams87 said,

I agree with you. It may not be their business to address it. And we know by not addressing it, they aren't refuting it. That also doesn't mean the rumors are true or false, by the way. It's just the way John wrote the title of this post is misleading.
Won't disagree with you there. Thread titles on this site can be misleading often.

AWilliams87 said,

Or perhaps you have a separate, newer definition of "refute."

Okay, keeping it simple...If I said that a bank got robbed yesterday and it's been said that you did it. If your response was I was a home all day yesterday. Are you not refuting the fact that you robbed the bank. You never said, I didn't rob the bank, you simply told me that you never left the house.

I someone is saying the there are all of these bugs, and Major Nelson says "As far as Xbox One, I've been testing the OS at home it's been great." Is he not implying that these problems don't exist or at least he has never had these problems. I know he works for Microsoft, and there is an possibility that he could want to shield his findings from the public, however he's still refuting the rumor.

Seriously, how deeply do we need to read into this in order to pull the contextual clues from the comment being made.

uxo22 said,

I someone is saying the there are all of these bugs, and Major Nelson says "As far as Xbox One, I've been testing the OS at home it's been great." Is he not implying that these problems don't exist or at least he has never had these problems. I know he works for Microsoft, and there is an possibility that he could want to shield his findings from the public, however he's still refuting the rumor.

Seriously, how deeply do we need to read into this in order to pull the contextual clues from the comment being made.


I want you to re-read the tweets posted above. The guy asked about the "OS being messed up", in which nelson responded that it is running great. He did not address the fact that it has bugs in it. He responded particularly to that guys question about it being "messed up." He never came out anywhere and implied that it does not have bugs, nor that COD will run sub-1080p.

Saying it's running great does not disprove, whether explicit or implicitly, that bugs plague the system. That is the issue I'm discussing here. He never refuted the rumors. It may actually in fact be running great. Anyone can define great by which ever measure they choose.

Edited by AWilliams87, Oct 29 2013, 6:44pm :

AWilliams87 said,

Refute means to disprove, or to prove something to be false. If I say the Xbox has X, then I say "I've been testing the OS at home it's been great", that doesn't disprove X. As a matter of fact, that doesn't even address X. It may in fact be "great", but that doesn't mean X doesn't exist.

The same is true by saying "ask the COD folks about their game", or "Anyone can post 'stuff' to the web." You're not actually addressing the situation. He never said in anyway, whether direct or implicitly, that X is not true.

Really? Are we reading something different then. In plain English the question was "Is the OS screwed?" and the answer, in plain English, was "Nope it's running fine here". That sir, is refuting.

MikeChipshop said,

Really? Are we reading something different then. In plain English the question was "Is the OS screwed?" and the answer, in plain English, was "Nope it's running fine here". That sir, is refuting.


"Is the OS screwed" isn't the rumor bro. It's what the guy on twitter asked, but nelson never addressed the actual rumors floating around.