Microsoft to issue fix for Zune glitch

Sometime in the middle of next month, Microsoft plans to issue a firmware update designed to fix a glitch that is causing some owners of its Zune music player to experience skipping when playing songs purchased from Microsoft's online store. Zune marketing director Jason Reindorp said the downloadable update will not offer any major feature updates to the player but it will "improve overall software reliability and efficiency".

Reindorp said the Zune, which debuted in November, held its number two spot in hard drive-based digital music players in January, citing NPD numbers that give Microsoft 9.9% of the market. Reindorp added: "We believe this toehold in the market will enable us to make a deeper footprint as time goes on and we're committed to expanding the Zune offering." He declined to say when the company might add more devices or start selling video content, adding that Redmond is focused on making the music experience on the current device the best it can be.

News source: silicon.com

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13 Comments

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man! i must be the second luckiest guy on the planet!
i've never had a problem with zm music, let alone skipping.

would be cool to see what else they put in that new firmware update; don't let it be just fixes.
i think i speak for lots of other people when i say we want the podcast thing fixed and we want to be able to share videos over wifi.

oh! and please start merging zune marketplace with the Xbox Marketplace so we can get some TV shizl too!

% aside, I beleave MS has unit sales targets, 1 million by a set date. Just like Apple with the iPhone, etc.

I think the Zune for a first gen product is solid and does what it sets out to do, play your music. Poeple bring up that it doesn't do what the iPod does, but we're on what generation of iPod right now? 5? Does anyone remember how terrible the first gen iPods were?

I was going to import a zune, but I figured by the time it gets here and I'm enjoying it, they'll be showing off a newer model for launch here.

Ill wait, my ipod still works fine for now.

9.9% market? 2nd place?
This must be wrong because the player thats IS second place is teh Zen Vision:M. im not saying this cuz i have one but because its true.

kickenchicken360 said,
9.9% market? 2nd place?
This must be wrong because the player thats IS second place is teh Zen Vision:M. im not saying this cuz i have one but because its true.

how do you know?

No, both are wrong. They have 9.9% of the 30GB+ HD mp3 player market... a market which does not exist except in Microsoft's mind.

They have about 2% of U.S. mp3 player market.

Samsung is in second place behind Apple.

Is that official from MS? I figure they're waiting for the newer models to be made. They've talked about newer 2.0 models, so maybe those will be sold in US/EU and AUS.