Netflix's new user profiles do not work in Windows Media Center

Netflix launched its new user profiles feature last week, allowing for one account on the popular streaming service to have a number of different profiles, each of which can be accessed by one family member. However, it appears that the feature does not work as advertised with the plug in for Windows Media Center.

According to Digital Media Zone, WMC users have found that while they see a list of the new user profiles with the Netflix plug in, they get an error message when one is actually selected. If all of the extra profiles are deleted, the plug-in will work as before with the main Netflix profile, which cannot be deleted.

Obviously, this issue will affect only a few Netflix users out there and all current versions of Windows can still run Netflix the old fashioned way from a web browser. It remains to be seen if the problem is a Netflix or a Microsoft software issue.

Netflix said last week that the user profiles are already available for several platforms, including the PlayStation 3, Xbox 360, iOS, Apple TV and most smart TVs, and support for other versions will be added in the coming months.

Source: Digital Media Zone via Engadget | Image via Digital Media Zone

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7 Comments

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I'd really like to see them update the WMC Netflix plugin. It hasn't seen an update in awhile and is sorely missing many of the newer features for Netflix, such as "Just for Kids," as well as other things.

I tried them out and was unable to log in anymore on my WDTV. It will probably take a while to iron out the kinks and some devices might need updating. It's a nice feature and long overdue though. Now if they could just add the ability to password protect profiles.

It doesn't work in Xbox 360 either. I finally enabled it yesterday and it works on Apple TV but not Xbox 360. Unless I am missing something?

Yep. Older Win7 WCE still kinda works, once past the error, the video plays. With Win8 MCE, it fails completely and the screen stays black.

There is also the issue of playing history - Netflix doesn't ask who you are until you play something - thus all the listings don't have the proper %'s played, recent viewed, etc. Seems like the profile should be the first thing it asks on start up.