NewEgg: Windows 8 sales are "slow going" so far

Last week, rumors hit the Internet that sales of Windows 8 have so far not met with Microsoft's own expectations, while Microsoft would not officially comment on those rumors. Now, an executive at electronics retailer Newegg has confirmed that sales of Windows 8 software, at least from them, have been "slow going", without actually providing specific sales numbers.

ReadWrite.com reports that Merle McIntosh, senior vice president of product management of Newegg North America said:

On the software side it has been slow going, and I think it will be that way until the pricing normalizes sometime next year ... But on the hardware side, we’re starting to see some slow but steady increases in notebooks, and as the tablets become available, we’re starting to see some good sides of the tablet part of the equation as well.

Windows 7 reportedly sold 100 million copies in its first six months. However, McIntosh added that sales of Windows 8 have not approached those of Windows 7. He added:

It doesn’t even come close. As you know ... the Windows 7 launch was coming in to solve a Vista problem, and there was lots of lots of pent-up demand for it. And so for the launch - at launch - the Win 8 stuff doesn’t compare, really.

Despite the initial sales of Windows 8, McIntosh was optimistic that the OS will see increased sales in the first half of 2013, " ... probably at the end of the first quarter, going into the second quarter."

Source: ReadWrite.com | Image via Newegg

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All you win7 guys that wont upgrade,always complain and try to put 8 down I used too love win7,but after using 8 with startisback,I have got it running just like win7 on desktop,it is so much faster than win7.

I did not like how microsoft left out the start menu to force customers in too using apps.
I am not going back too win7 as when i did reinstall it,it felt so bloated to win8,all those security fixes made me go..like WTF?

I can install win8,download fixes,customize the Os too the way I like in a third of the time I do 7,so what is every ones problem?..Are you just reading all haters?

Peace

Hello,

For those who are unfamiliar with Newegg, they are a US online computer goods retailer. The latest sales stats from their website are 2010, but they claim to have done $2.5B in sales that year (source: http://www.newegg.com/Info/FactSheet.aspx).

It is important to keep in mind that the overwhelming majority of consumers are not as savvy as Neowin's readership, and they are probably are not comfortable with purchasing and downloading an operating system online. For the, purchasing a retail boxed packages makes perfect sense.

While I don't think it makes sense to equate Newegg's report with global sales, it is important to keep in mind that this is kind of the equivalent of hearing this news from a c company like Best Buy in the US, FutureShop in Canada, Dixons/Currys or Tesco in the UK and so forth.

Regards,

Aryeh Goretsky

It's the JIGSAW interface of Windows 8. It is awful. Well, this part is in metro, that isn't. FULL SCREEN APPS. THE GOD AWFUL START SCREEN. It's like someone took the worst parts of a mobile operating system and stuck them on a desktop counterpart. Not to mention, the in-system advertising. Jesus... That is awful. A lot of these metro apps should be only for a mobile device. A lot of people who use Windows 7, and love it, have desktops. They want a desktop equivalent. NOT THE METRO MOBILE VERSION. Did Microsoft think no one was going to notice that they just wrote one version of quintessential programs and tried to tailor it to desktop computers? Is Microsoft just trying to be cheap? I should be paid for how many times I've complained about every thing that is wrong with Windows 8. Are the developers too out of touch? Out of touch for a touchscreen UI... There is a great joke there. The App Changer Window. The WiFi Window. They are coded to look like Metro on the desktop. WTF?

Microsoft needs to focus on what is essential. Make desktop equivalents to the new emerging apps that are becoming essential. Messaging. Notifications. Contacts. SEPARATE METRO FROM WINDOWS ALL TOGETHER. MAKE A DESKTOP APP FOR THEIR STORE. THE END.

I have to say, I've pretty much stopped buying things from Newegg. More often than not, I get things for cheaper, and without having to pay for shipping on Amazon. Combined with slower service, I rarely even look at Newegg for deals, which is sad because I have used them to put together my last three computers.

I have to agree with eilegz about the restrictive part...Now, I like Windows 8 as I have stated before in a topic inside the forum. Yet one big thing that is restrictive is basically being on the desktop and needing to access things on the fly like your HDD or any other folder without having to always click File explorer then the libraries or go back to the start screen which will take you back to the desktop..you need to access, hmm well I guess you can consider that as counter productive. And tedious It was with me at least... Then with the whole Microsoft account and Local, that imo is greatly restricted, Need to access files with Skydive quickly? well guess what? you're finding yourself logging out of local and into your MS account which can hinder productivity to some degree but not completely cripple it. Good concept on MS part,, but it's not going to be for everyone.

Edited by TCA, Nov 19 2012, 6:02pm :

TCA said,
Then with the whole Microsoft account and Local, that imo is greatly restricted, Need to access files with Skydive quickly? well guess what? you're finding yourself logging out of local and into your MS account which can hinder productivity to some degree but not completely cripple it. Good concept on MS part,, but it's not going to be for everyone.

What an absolute load of rubbish. This does not require two accounts at all. SkyDrive and local data work seamlessly. For some reason, you've decided to create a nightmare for yourself, and this is somehow Microsoft's fault?

Create one account, which is your Microsoft account (Or bind your Microsoft Account to your Domain account if you're on a domain) and it just works.

The rest of your rant made no sense at all. Nothing has changed except you can't click Start->Computer to access an external HDD, you have to do it via the File Explorer, which isn't particularly difficult at all. If you must have access directly to Computer, pin it to the File Explorer taskbar button.

The "Pro Windows 8" fans on this site are hilarious. One excuse after the other on why Windows 8 is good. Let just face reality guys, Windows 8 is not popular, thus not selling well. It is a downgrade from Windows 7. We actually upgraded from Windows 8 to Windows 7 last week per customer request on two laptops.

JHBrown said,
The "Pro Windows 8" fans on this site are hilarious. One excuse after the other on why Windows 8 is good. Let just face reality guys, Windows 8 is not popular, thus not selling well. It is a downgrade from Windows 7. We actually upgraded from Windows 8 to Windows 7 last week per customer request on two laptops.

Not excuses, I honestly believe Windows 8 is a good product, I love the new UI. It is perfect? No far from it, but I do think it is the right direction.

I disagree that its a downgrade from Windows 7 and it does seem likely that Windows 8 isn't popular but without actual figures I wouldnt voice any estimate too strong.

I never expected Windows 8 to seel quickly but I think that in time the benefits of the new UI will become apparant. If Microsoft fixes the issues then in 2013 sales will pick up. There first needs to be a basis from which word of mouth can spread. Right now you need early adopters and Windows 8 is just too alien to attract the usual Windows crowd.

Also Windows XP was considered a failure in its first year so there is no need to 'face' anything. I have my opinion, you have yours, time will reveal whose opinion is shared the most. No hard feelings, one way or the other.

i wouldnt be surprised no one buy windows standalone normally its a new pc purchase, with pc sales slowing down, AMD going kaboom, i think its the end of PC era, this last attempt by M$ just the last nail in the coffin.

Windows 8 new UI its just non productive, restrictive, not mouse and keyboard friendly..... M$ its just repeating the inusable gnome3 and unity both which are bad evolution of the wannabe iOS and mobile restrictive desktop enviroments... which its not designed for desktop PC.

M$ need to bring back options, customization and for enterprise users to stick with desktop, i wouldnt want to use win8 myself other than performance advantages i dont see how its this better than windows 7 which it have a refined and more user and technical friendly experience.

I dont mind windows 8 UI for tablets or smartphones which its designed to be low profile, less multitasking and touch friendly... But for normal pc we dont need to dump it down that in the end it makes it harder to use...

eilegz said,
AMD going kaboom
AMD is going bust because they haven't been able to compete with Intel since the Core Duo was launched. They're losing on both power and performance.

The rest is just an opinion.

eilegz said,
this last attempt by M$ just the last nail in the coffin

If you want people to take what you say seriously, grow up, and join the rest of us in the 21st century. M$ makes you look like a complete and utter fool from the 90's.

" As you know ... the Windows 7 launch was coming in to solve a Vista problem, and there was lots of lots of pent-up demand for it."

On a happier note, I foresee a very bright sales future for Windows 9.

hagjohn said,
I would normally use Newegg but I bought from Microsoft instead.

I normally use Ilovetorrents, but I downloaded from MyDigitalLife instead

Newegg doesn't have a single Windows 8 tablet in stock last I checked and their Windows 8 feature page is pretty well hidden on a single item on their home page. They didn't try very hard and they were out priced by MS themselves.

spudtrooper said,
Newegg doesn't have a single Windows 8 tablet in stock last I checked and their Windows 8 feature page is pretty well hidden on a single item on their home page. They didn't try very hard and they were out priced by MS themselves.

Your right! Everywhere on line these things are hard to come by. I just don't understand it. I don't think it's low demand either. The OEMs were just not ready here. Kind of like how they took their time getting Ivy Bridge processors out the door. Maybe they had too much old stock. But by discounting the old generation they will cause price confusion and essentially bring down prices across the board. AKA Christmas shopping season.

ameluso said,

Kind of like how they took their time getting Ivy Bridge processors out the door.

Funny that you mention that. The availability problem this time is likely the new Atom processor which was released 3 weeks ago. Overall availability of anything new from Intel tends to take at least 3 months to really hit saturation and become really available.

ryoohki said,
You can buy it cheaper directly at Microsoft, Online.. so..

MS's paul throttle also said that W 8 missed internal expectations. so..

still1 said,

MS's paul throttle also said that W 8 missed internal expectations. so..

You mean Paul Thurrott, and he doesn't work at MS, and never has.

.Neo said,
Neowin's resident Windows 8 evangelist must be popping a vain after reading these reports.

I think there's more than one of them. Annoyingly.

Chicane-UK said,

I think there's more than one of them. Annoyingly.

I know, how dare people share their opinions? Oh wait, that wasn't an opinion. An opinion is if you don't like Win8, if you like Win8, you are a paid shill, who wants to take away the ability of people who don't like Win8 to express their opinion and are destroying the fun of Neowin.

.Neo said,
Neowin's resident Windows 8 evangelist must be popping a vain after reading these reports.

I love Microsoft. I'll never buy Windows 8.

Downgrading happened at every release of Windows since Win98, so it is nothing new. I've been busy upgrading dozens of computer online, so those are sales these merchants won't see and will be the trend going forward. what they can promote I guess is Start8 to have a Win7 type start menu for those users who wish to really have a Win7 start menu and not downgrade per sé, that should help with their bottom-line too

as expected. for what it's worth even best buy told me w8 sales are slow and they have been downgrading people devices back to w7. not everyone enjoys "change".

smooth3006 said,
as expected. for what it's worth even best buy told me w8 sales are slow and they have been downgrading people devices back to w7. not everyone enjoys "change".

I've been told the same thing from people at several stores over the past two weeks. Once you get past the Win8 sales pitch, talk to them friendly for awhile about everything from nonsense to tech, in my case mention that I work in IT, etc, etc, etc, they open up and start talking about how the reaction has been pretty bad and sales are slow.

RichardK said,
they also don't take into account those who buy these Windows 8 laptops and load Windows 7 on them instead.

That would be funny. Let's go backwards because we're too scared to use anything new or different!

Skwerl said,

That would be funny. Let's go backwards because we're too scared to use anything new or different!

LOL, why not figure out a way to install IOS on your laptop. You scared? Windows 8 is a waste of time for me. I can see the innovation in Windows 8... Let's make the mouse cursor a virtual finger that supports gestures only and let's bounce between a virtual tablet GUI and a stripped down desktop. I really wanted to like it. I would like it on a tablet. Was I fearful or scared of change? Not really. I was more disappointed than anything else. Enjoy your Windows 8 fearless one.

Skwerl said,

That would be funny. Let's go backwards because we're too scared to use anything new or different!

Since you're so fond of change, you'll be formatting your PC and installing Gentoo tonight. No complaints now.

Skwerl said,

That would be funny. Let's go backwards because we're too scared to use anything new or different!

i used something new and different and well, I ended up going backwards lol

Patrick Danielson said,

LOL, why not figure out a way to install IOS on your laptop. You scared? Windows 8 is a waste of time for me. I can see the innovation in Windows 8... Let's make the mouse cursor a virtual finger that supports gestures only and let's bounce between a virtual tablet GUI and a stripped down desktop. I really wanted to like it. I would like it on a tablet. Was I fearful or scared of change? Not really. I was more disappointed than anything else. Enjoy your Windows 8 fearless one.

Yes you're so wise and masterful...except that pretty much everything you said was wrong.

Enjoy.

Skwerl said,

That would be funny. Let's go backwards because we're too scared to use anything new or different!

No, by installing windows 7 and dumping 8 in the trash where it belongs the person would be going forward by installing something that's user friendly and just plain works!

How would Newegg know about sales of Windows 8.... I would guess that the majority of people are using the upgrade adviser/deal through MS and getting it at a huge discount instead of purchasing it through a regular retailer. We'll just have to wait for MS's numbers.

xendrome said,
How would Newegg know about sales of Windows 8.... I would guess that the majority of people are using the upgrade adviser/deal through MS and getting it at a huge discount instead of purchasing it through a regular retailer. We'll just have to wait for MS's numbers.

Right, it's $20 cheaper to download it. Ask one of the places that have been selling it for $39.99 how it's selling.

xendrome said,
How would Newegg know about sales of Windows 8.... I would guess that the majority of people are using the upgrade adviser/deal through MS and getting it at a huge discount instead of purchasing it through a regular retailer. We'll just have to wait for MS's numbers.

I suspect that is what he's referring to when he mentions "prices normalizing." Once the various deals are over, people will start to use the typical avenues to buy Windows 8.

xendrome said,
How would Newegg know about sales of Windows 8.... I would guess that the majority of people are using the upgrade adviser/deal through MS and getting it at a huge discount instead of purchasing it through a regular retailer. We'll just have to wait for MS's numbers.

...maybe they compared sales on their site to Windows 7 sales on their site... you know, like they obviously meant?