Nokia halts Lumia 2520 sales in some European markets due to charger issue

Nokia has decided to temporarily stop selling its Windows RT-powered Lumia 2520 tablet in some countries in Europe as a result of an issue has been discovered in the tablet's included AC-300 charger, the company announced today.

The charger was included in the tablet when sold in Austria, Denmark, Finland, Germany, Russia, Switzerland and the UK. In addition, the travel charger accessory, sold as a standalone item in those countries as well as the U.S, has the same problem. Nokia says that 30,000 of the chargers are impacted by the problem, including 600 of the travel chargers sold in the U.S.

Nokia stated:

During an internal quality control process, Nokia identified a potential product quality issue that may potentially lead to a safety concern with certain AC-300 chargers, manufactured by a third-party supplier. Under certain conditions, the plastic cover of the charger's exchangeable plug could come loose and separate. If loose and separated, certain internal components pose a hazard of an electric shock if touched while the plug remains in a live socket.

Nokia said no owners of the tablet have reported any issues with the chargers yet, but the company is taking a "better safe than sorry" approach with this issue, and owners of the tablet with the AC-300 charger are being urged not to use it. Nokia has yet to announce any plans for a recall of the product, but more information about their plans will be posted on their special AC-300 website.

Source: Nokia | Image via Nokia

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The UK plg safe? it's as easy to bypass as using a pen to push in the earth pin cover and you can plug in your EU plug no problem.. These adaptors are all double isolated and the earth pin is not required and generally is just a plastic 'placeholder..'

ironically the UK adapter is one of the safest due to the middle safety pin to ensure the line is earth and the circuit can only be completed if the third pin is present, i.e. putting a knitting needle into the socket should product a shock.

Both of you win. Europlug beats all in the looks department, but I also like the fuse in the UK plugs as it is an extra protection.

REM2000 said,
ironically the UK adapter is one of the safest due to the middle safety pin to ensure the line is earth and the circuit can only be completed if the third pin is present, i.e. putting a knitting needle into the socket should product a shock.

I've seen many cases with an UK plug where the middle "safety" pin is made out of plastic. No idea what the added value is of that. I always get a good laugh when I buy something new and there's also this MASSIVE UK plug included. I can't get over the fact how huge those things are compared to a normal European plug. I hope you do realise European plugs have earth pins as well if required?

Edited by .Neo, Apr 17 2014, 8:19pm :

Ouch, sorry to hear this as I'm still awaiting mine. That's the penalty for not using a standard USB type loader I guess. Hope they get it fixed soon.