Earlier this morning, many users of Microsoft's recently launched Outlook.com email service were not able to connect to their accounts. While the outage did not affect all Outlook.com subscribers, some of the people that it did affect reported they were unable to use Outlook.com for hours; it also affected some users of its older Hotmail service.
Microsoft sent Neowin a note earlier this afternoon saying they were aware of the problems and they were working on a solution. Now it appears everything is back to normal. Microsoft has now sent Neowin an updated statement which said:
Hotmail and Outlook.com experienced a short-term incident that caused a small percentage of customers not to be able to access their email. We worked quickly to resolve the issue, and service is now restored to normal; we sincerely apologize for any inconvenience this caused our customers.
The statement did not give a reason for the outage; we have emailed Microsoft to find out if they have any more information on the cause of today's issues.
This past weekend, Microsoft's Windows Azure service got hit with an extended outage that affected all of its servers worldwide, due to an expired HTTPS certificate. This new outage does not appear to be related to this weekend's issues.
Image via Microsoft