Samsung fudges Galaxy Tab sales numbers

When Samsung launched its new tablet, the Galaxy Tab, hopes were high that the market would see a strong competitor to the Apple iPad. Samsung's original announcement of one million units sold showed promise in the device, and the tech community was thrilled when Samsung announced it had sold two million units in three months, that was, until Samsung backtracked that statement, as reported by the Wall Street Journal.

During the company's quarterly earnings call, Samsung announced the sales weren't actually sales, but the amount of units shipped worldwide. During the Call, Samsung's executive Lee Young-hee said “then, in terms of sell-out, we also believe it was quite smooth."

"We believe, as the introduction of new device, it was required to have consumers invest in the device. So therefore, even though sell-out wasn't as fast as we expected, we still believe sell-out was quite OK."

Lee used the term 'sell-out' - amount of units shipped to a consumer - and 'sell-in' - amount of units sold to a distributor - to reflect the number of actual sales.

As for the suspected two million units sold, those were actually sold to carriers and retail outlets, meaning the actual sales were far less than previously announced.

It gets worse for Samsung. Turns out, out of the actual sales to consumers (no number was officially given), 16% of consumers are returning them, according to AllThingsDigital.com. That's a pretty high return rate for any device. Verizon stated that only 2% of iPads sold in its stores were being returned.

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I've used a Galaxy tab, it was quite good to be honest. It was smaller but not to small, nice screen and could basically do everything the ipad can and more but the only problem I seen was the price.

Some people might prefer an ipad with a bigger screen though but the galaxy is good competition head to head but the price lets it down.

Right now the iPad has no competition and if you want it to look like it does then you need to fudge the figures.

derekaw said,
Right now the iPad has no competition and if you want it to look like it does then you need to fudge the figures.
Why do people keep saying this? Yes, it has competition. Galaxy Tab isn't the only other tablet in existence, anyway.

Kirkburn said,
Why do people keep saying this?

Because every news article this year will say "Is this the iPad killer?". There won't be a "Is this the Generic Android Tablet killer?" headline. /prediction

I am totally lost as to who would buy this device at all, it runs a fudged up version of Android that even Google have said "Don't use it on tablets, it's not ready" and over here, it costs nearly £80 more than the cheapest iPad.

I also somehow doubt that samsung will support it at all when Android 3.0 finally does come out.

DrCheese said,
I am totally lost as to who would buy this device at all, it runs a fudged up version of Android that even Google have said "Don't use it on tablets, it's not ready" and over here, it costs nearly £80 more than the cheapest iPad.

I also somehow doubt that samsung will support it at all when Android 3.0 finally does come out.

It has some interesting features iPad don't have. Is more portable, can make calls, can put a SD, has USB...

All we know that is not so usable as iPad, that has OS optimized and a large number of applications ready for it, and only is Android with a large screen, but it has a market. There are a lot of people that prefers Android rather than iOS, and Samsung put the best tablet u can have with Android 2.x

Let's see what Google has to show at Google I/O and what Samsung has to say about updating Galaxy Tab to 3.0.

The Motorola Xoom will be the IPAD's first real competition in my opinion. The form factors are almost the same, the battery life is supposed to be as good and the marketing efforts behind it will be large. Honeycomb should be the OS that harnesses the power and UI that will make the Xoom stand out. I am anxiously awaiting to see a real live demo. Not a pre-loaded demo like at CES.

After seeing the inside workings of the NI Adam( I know they are just in the early stages and need better production) and also their quality control I will wait on this one. They still have some things to prove and I wish them well. We will see what Google and the new tablets coming to market soon. I hope they brought their A game to complete against Apple and their IPAD2.

HP also can make a great splash in this market but not at 7 inches. I think they need a 10" tablet. WebOS has great potential and I hope HP can bring it out and make it great.

mrmomoman said,
The Motorola Xoom will be the IPAD's first real competition in my opinion. The form factors are almost the same, the battery life is supposed to be as good and the marketing efforts behind it will be large. Honeycomb should be the OS that harnesses the power and UI that will make the Xoom stand out. I am anxiously awaiting to see a real live demo. Not a pre-loaded demo like at CES.

After seeing the inside workings of the NI Adam( I know they are just in the early stages and need better production) and also their quality control I will wait on this one. They still have some things to prove and I wish them well. We will see what Google and the new tablets coming to market soon. I hope they brought their A game to complete against Apple and their IPAD2.

HP also can make a great splash in this market but not at 7 inches. I think they need a 10" tablet. WebOS has great potential and I hope HP can bring it out and make it great.

The specifications maybe all very nice and dandy but its all about the 'AppStore' and 'ecosystem' - if you don't have the large third party software community developing for your platform the end users won't find the apps and games they want hence they'll return them for an iPad with the massive library on offer.

Mr Nom Nom's said,

The specifications maybe all very nice and dandy but its all about the 'AppStore' and 'ecosystem' - if you don't have the large third party software community developing for your platform the end users won't find the apps and games they want hence they'll return them for an iPad with the massive library on offer.

+10000000000000000000000000 /close the internet down.....

Mr Nom Nom's said,
The specifications maybe all very nice and dandy but its all about the 'AppStore' and 'ecosystem' - if you don't have the large third party software community developing for your platform the end users won't find the apps and games they want hence they'll return them for an iPad with the massive library on offer.

You mean something like the Android Market? Works for Smartphones, look at the growth rates. And remember that only A3.0 will support Tablets officially.

dr_crabman said,
You mean something like the Android Market? Works for Smartphones, look at the growth rates. And remember that only A3.0 will support Tablets officially.

Your comment disproves nothing - yes I know the Android store exists but it pales in comparison to the AppStore from Apple - I mean, lets put side raw numbers and go for quality, even Android Store doesn't have the quality argument going for it. Microsoft is going for quality applications for WP7 and Apple is pushing to expand its developer base to improve over all numbers but where are the Android developers? the only thing that Android has going for it is the fact that there is Flash and AIR which, IMHO fits in the sarcastically said "wow wee' category given that both are becoming less and less relevant.

Galaxy tab's screen is too small and the device a bit thick for my liking. I want something with a bigger screen but thin and lighter than the iPad. Will check out the new devices when they hit stores.

conan_2000 said,
Galaxy tab's screen is too small and the device a bit thick for my liking. I want something with a bigger screen but thin and lighter than the iPad. Will check out the new devices when they hit stores.

As an iPad owner, I'd agree that a lighter tablet would be nice but I think a thinner tablet would be a bad thing. If you look at your hand, the tighter you need to close it to grip something the more it strains/hurts your palm. I spend a lot of my day holding a clipboard; a common practice is to pad the clipboard with empty, un-needed sheets because it's considered easier to hold when it's thicker.

Just goes to prove that the iPad currently has no competition. If it's this bad with devices that are supposed to go head to head with 1st generation iPad, it will only get worse once iPad 2 comes out.

stevan said,
Just goes to prove that the iPad currently has no competition. If it's this bad with devices that are supposed to go head to head with 1st generation iPad, it will only get worse once iPad 2 comes out.

I was hoping to see some real innovation and solid competition to iPad. But let's remember this: there wasn't a real competitor to the iPhone until 2008 and 2009....and 2010 was when Android started gaining serious traction. These things take time. Right now, though, the iPad is clearly the best choice for many consumers (not to say that many consumers wouldn't prefer an alternative tablet...I'm just saying overall).

stevan said,
it will only get worse once iPad 2 comes out.

Ever heard of Android 3.0 and seen the devices shown at CES? Google isn't really in the Tablet-market yet. And btw. the Galaxy is much smaller than the iPad and costs as much, no wonder it's not a hit. This will change soon.

dr_crabman said,

Ever heard of Android 3.0 and seen the devices shown at CES? Google isn't really in the Tablet-market yet. And btw. the Galaxy is much smaller than the iPad and costs as much, no wonder it's not a hit. This will change soon.

Too bad these honeycomb devices are rumored to cost more than the iPad.

geoken said,

Too bad these honeycomb devices are rumored to cost more than the iPad.

iPad or iPad 2? rumor's sources?

I haven't read anything about the prices of the honeycomb devices....

Manish said,
In a fairly recent Neowin article about 2 million WP7 phones being sold (http://www.neowin.net/news/mic...old-app-store-support-soars), someone mentioned that this figure was actually the number of WP7 devices shipped not sold, to which the author of this article replied, "I can't see the number being too far off..".

But if Samsung does pretty much the same, it's called fudging the numbers?

The difference is subtle but real: MS could not be misunderstood; there was no ambiguity - they were clear that this was "shipped to OEMs". Unlike the whole Samsung thing which is still getting clarified days later.

BigBoy said,

MS could not be misunderstood... they were clear that this was "shipped to OEMs".

They were? (Source please.) See, nowhere in that article that I linked to does it say "shipped to OEMs". The headline and first paragraph both use the term "sold".

Manish said,

They were? (Source please.) See, nowhere in that article that I linked to does it say "shipped to OEMs". The headline and first paragraph both use the term "sold".

Yes, the article doesn't but Microsoft did. That's Neowin's fault. But here it seems that Samsung didn't make it clear.

Manish said,

They were? (Source please.) See, nowhere in that article that I linked to does it say "shipped to OEMs". The headline and first paragraph both use the term "sold".

It states that quite clearly in their sources first paragraph though. The Samsung one didn't.

My point was that it is hypocritical for the author to make a comment implying sold vs. shipped doesn't matter in one article, and then to write a piece about Samsung needing to make that same important distinction.

My point wasn't that Microsoft was fudging the numbers for WP7 (I merely asked for a link to where they did clarify shipped devices themselves, as opposed to Neowin's slightly incorrect article).

Manish said,
In a fairly recent Neowin article about 2 million WP7 phones being sold (http://www.neowin.net/news/mic...old-app-store-support-soars), someone mentioned that this figure was actually the number of WP7 devices shipped not sold, to which the author of this article replied, "I can't see the number being too far off..".

But if Samsung does pretty much the same, it's called fudging the numbers?

But there is a huge difference; carriers aren't waiting for an upgrade before selling it - I know where I live one of the largest carriers are waiting for the WP7 update to ship before it starts selling WP7 and from what I have heard there are other carriers doing the same so that they don't have to deal with customers going, "but it is lacking xyz! I want a refund".

thealexweb said,

We don't know the return rate, might be for all we know


93% customer satisfaction rate and 90% of customers say that they would recommend it to a friend.

rfirth said,

93% customer satisfaction rate and 90% of customers say that they would recommend it to a friend.

Yeh and where did those figures come from? Probably Microsoft, return these figures on Samsung are independent so can be trusted, internal figures should be met with skeptism.

thealexweb said,

Yeh and where did those figures come from? Probably Microsoft, return these figures on Samsung are independent so can be trusted, internal figures should be met with skeptism.

That hurt my eyes.

thealexweb said,

Yeh and where did those figures come from? Probably Microsoft, return these figures on Samsung are independent so can be trusted, internal figures should be met with skeptism.


Those numbers did come from Microsoft.

sexypeperodri said,
iPad has no competitor.

In the same sense that a brick with an i in front of it wouldn't. iBrick. Does it do anything new ? No. Does it have an i in front of it? I'll take two.

negroplasty said,

In the same sense that a brick with an i in front of it wouldn't. iBrick. Does it do anything new ? No. Does it have an i in front of it? I'll take two.

Troll.

sexypeperodri said,
iPad has no competitor.

Samsung's problem is that like Apple, they have decided to rip people off. Due to Android's popularity on smartphones, I have a feeling it will end up overtaking the iPad at some point as an OS

Darrian said,
So is the jackass who said the iPad has no competitor.

Not really as the tab should have been way cheaper than the iPad, instead is the opposite. Doomed to fail from the start imo.

Darrian said,
So is the jackass who said the iPad has no competitor.

Hardly - the iPad currently has little competition. That may change with the Xoom though.

SK[ said,]

Not really as the tab should have been way cheaper than the iPad, instead is the opposite. Doomed to fail from the start imo.

Suddenly Samsung is the only company that can possibly compete with Apple?