Samsung Omnia 7 NoDo update back on track

After several weeks of delays, Microsoft has resumed updating the Omnia 7. This news follows on the heels that Samsung has released a support tool to correct an issue which was causing the phone to continuously reboot when installing the 7392 update, as we had reported on in late April, stalling the NoDo update rollout to the Omnia 7.

According to Eric Hautala of Microsoft's Customer Experience Engineering team, the updates have resumed in a phased deployment,

"Go to the Zune software and manually check for an update. If you don’t see one today, look again next Tuesday when we plan to deliver updates to additional Omnia 7 customers. Operators being targeted in later phases include Deutsche Telekom, Orange, and SFR."

The article continues on to mention that those users that had installed the March 7390 update (and are experiencing update issues) should visit this Microsoft support article, which contains a link to the Samsung support tool.  Please note that this tool only runs within Windows, and is not available for other platforms at this time.

After the tool completes, just fire the Zune software back up, and check for updates.  If the update is available for your carrier, the phone will update to 7.0.7392.  

If your device already has the NoDo update, 7392 will be available through the Zune software.  Unfortunately, owners of the Focus (a variant of the Omnia 7, according to Eric) on AT&T that haven't received the above updates are going to have to continue to wait in limbo, as Microsoft is still tracking down the issue with Samsung and AT&T.

Image source: support.microsoft.com

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13 Comments

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Just downloaded the update and in true time honoured samsung fashion it doesn't work - it sits there asking to "wait the device" (sic).

Can't wait to go back to Nokia in 2012

I'm just thankful that we'll have Nokia phones with WP7 on the market soon enough. Samsung was a contender for my money and had the Focus been released in the UK when I was buying they probably would have got it... thankfully that didn't happen. It seems that with screw ups like this Samsung isn't ready for the smartphone era in anything but design- users expect a steady upgrade path, it builds trust and with trust we'll return for our next phone.

ok, I'm an omnia user and have had nodo for a while now, I used the timed zune trick to get the update but you know what? afterwards all I was thinking was "why did I bother?" - I'm not saying the changes weren't needed but its just such an incremental update that IU really shouldnt have bothered tricking the system - I missed the big benefit.
So point being, calm down already - it was the first proper update, lessons were learned, I'm sure Samsung has had a dressing down and the mongo update will be smoother (they will test for specific issues I'm sure).

If Samsung also screw up Mango, I am not going to buy another Samsung phone.

I don't even care about AMOLED anymore: the update situation is getting out of hand.

day2die said,
If Samsung also screw up Mango, I am not going to buy another Samsung phone.

I don't even care about AMOLED anymore: the update situation is getting out of hand.


with my Omnia 7 I actually hope that I won't need to change phone for at least 5 years more. after Mango update I really don't see why would I need anything more, so it's all about how much time hardware would last.

So Samsung has released a tool, I suspected it was a fault on their side and not Microsoft because the Samsung phones were the only one with issues. Shame as the Omnia 7 and the Focus, are the best WP7 devices, with the AMOLED Screens, and the hardware design. (Omnia 7 MUCH better than every other handset)

martinDTanderson said,
So Samsung has released a tool, I suspected it was a fault on their side and not Microsoft because the Samsung phones were the only one with issues. Shame as the Omnia 7 and the Focus, are the best WP7 devices, with the AMOLED Screens, and the hardware design. (Omnia 7 MUCH better than every other handset)

I don't know about you but the LG c900k optimus 7q is pretty damn good in my experience.

martinDTanderson said,
So Samsung has released a tool, I suspected it was a fault on their side and not Microsoft because the Samsung phones were the only one with issues. Shame as the Omnia 7 and the Focus, are the best WP7 devices, with the AMOLED Screens, and the hardware design. (Omnia 7 MUCH better than every other handset)

I was tossing up between the Mozart and the Omnia and ended up choosing the Mozart as the 8MP camera and xenon flash are more important in my opinion. Sure, AMOLED is impressive but I saw one at the store and couldn't justify the lesser camera for it.

Fred 69 said,

I was tossing up between the Mozart and the Omnia and ended up choosing the Mozart as the 8MP camera and xenon flash are more important in my opinion. Sure, AMOLED is impressive but I saw one at the store and couldn't justify the lesser camera for it.


were you just counting megapixels or actually compared output photo quality of both devices in different conditions? I heard htc makes worst cameras.