Skype usage up 50% under Microsoft

While the majority of the tech media seem intent this week to report Microsoft's first ever loss since joining the stock market in 1986, there's one particular piece of good news that came from the company's recent quarterly earnings report. Skype's global usage jumped by 50% in the last quarter, equalling to 115 billion minutes worth of calls on the service.

The growth in Skype alone has perhaps been accountable for most of Microsoft's Entertainment and Devices Division's 20% increase in revenue over the last quarter. The news certainly isn't bad for Redmond, who is looking for good news that their purchase of Skype last year was the right decision. As a result, the division's revenue grew by $292 million in the last quarter of April to June.

It's certainly good news for the service, along with the announcement earlier this week that Microsoft intends to fully integrate Skype into its next array of Office 2013 products, set to be released later this year. The 'presense' feature which will be seen primarily in Outlook, allows the user to start a call with either one or many co-workers simultaneously. In other words, Skype looks set to be commonplace in almost every office environement worldwide, if Microsoft has its way.

For a while now, critics have been unsure of which direction Microsoft wanted to take the VOIP service. The news of Skype's growth and integration into other Microsoft products will certainly help to keep the doubters quiet.

Via: TechCrunch
Source: Microsoft

Webcam Image by Shuttershock
 

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@Mike Frett: European spammers for me.


Skype is amazing, been using it for probably 6 years now. Used to even use the Skype outgoing calling until i got a magic jack. but for video-video, its great and very rarely any errors. the people saying it crashes must have pretty ****ed up machines causing something to crash it.

I know exactly why Skype usage is up because I been following a huge trend in Filipino scammers using Skype to get guys to send via PayPal. Look into it, I'm not joking.

Mike Frett said,
I know exactly why Skype usage is up because I been following a huge trend in Filipino scammers using Skype to get guys to send via PayPal. Look into it, I'm not joking.

yeah it's from India here it's the we fix PC's scam we work for MS log us into your PC via logmein and oh if you don't give us your CC number we'll screw your PC so it wont boot

For me Skype is working far worse than what used to be. Constantly crashing. If I have my headphones connected to my laptop and somebody writes me over skype, I can hear the notification sound from my laptop speakers and not from my headphones. It is very annoying.
On my Android phone it crashes, and initializes so slow that skype is unusable the first 4-5 minutes. Because it tries to do syncs with old chats from servers. Why do I need to have all my old chats on my phone?? This is super annoying. It is far worse than what it was. And I guess I'll switch to google talk soon.

Trueblue711 said,
What exactly did MS do that caused the usage increase?

That's what I want to know. Does anyone have a real answer? And no that Linux version doesn't count, that would give you maybe 0.1% increase in usage. WP7 app doesn't count cause A) it's a joke and B) such small market share similar to Linux.

Trueblue711 said,
What exactly did MS do that caused the usage increase?

Nothing much, they are however pushing Skype to work and improve on their clients (even the linux version, haha to you anti-MS linuxfanboys ). But their app on Android is the most used VoIP app there is. They are in partnership with facebook to let facebook-to-facebook calls go over skype. They are also working on intergration within Windows 8 and Windows Phone 8. They will be added to xbox live, and in the end most likely run all of MS's VoIP/Chat services.

Also add that Skype was always a dying company, making losses, needing investments to stay afloat. The trust in Skype was low, really low. I know many people who used alternative software from companies just for being scared that Skype go bankrupt and they'd be stuck with a broken phone number etc.

And not sure about the rest of the world, but I surely notice a vast increase in skype usage in Holland the last months/year. MSN been the major chatclient on Windows for the past, what, 1,5decade? With no other client coming close. Now everyone is on Skype (or allot are)

Trueblue711 said,
What exactly did MS do that caused the usage increase?

I wouldn't be surprised if a lot of the increase was because Microsoft employees have been encouraged to use it. The announcement of the acquisition may have helped but aside from that there hasn't been any visible movement to increase Skype usage.

I'd really like to see Microsoft integrate Skype into the Microsoft account and have it installed and configured by default with Windows 8. Most tablets and laptops will include front-facing cameras and it would mean nearly every Windows 8 user would be able to video / voice chat with others. It's bizarre that even though we have the technology video chat is incredibly uncommon.

qdave said,
Strange considering ms didnt do much to Skype..neither promotion nor ui upgrade

We can't really say this is strange, nor much at all, until we see more stats. It could be that usage was trending upwards before MS's acquisition and it would have been at this position regardless. It could of been trending upward at a faster rate than after the purchase as a matter of fact.

qdave said,
Strange considering ms didnt do much to Skype..neither promotion nor ui upgrade

Yeah I haven't seen Microsoft do ANYTHING with Skype. I'd be willing to bet that this is all a trend that was pre-existing and had nothing to do with Microsoft.

LOL I'm using Skype now simply because Microsoft own it. Otherwise, I'd still be using Messenger and wondering why no one else ever came online.

cleverclogs said,
LOL I'm using Skype now simply because Microsoft own it. Otherwise, I'd still be using Messenger and wondering why no one else ever came online.

You sir are a proud example of a Microsoft fanboy

cleverclogs said,
LOL I'm using Skype now simply because Microsoft own it. Otherwise, I'd still be using Messenger and wondering why no one else ever came online.

You sir are a proud example of a Microsoft fanboy

I've been pleasantly surprised since its been under Microsoft. Skype for Linux 4.0 released not long ago is like the Windows version before it integrated FB, adverts and other stupid stuff. So its pretty lean and works well except the odd crash here and there.

ShMaunder said,
I've been pleasantly surprised since its been under Microsoft. Skype for Linux 4.0 released not long ago is like the Windows version before it integrated FB, adverts and other stupid stuff. So its pretty lean and works well except the odd crash here and there.

Its just a *uckin* chat client how can it crash?

Zaic said,

Its just a *uckin* chat client how can it crash?

I have no idea. Leave Skype open for a few days and the state locks up - GUI stays responsive but nothing updates (status, IMs, calls cannot be made). It can be pretty annoying

Zaic said,

Its just a *uckin* chat client how can it crash?


There are tons of reasons it could crash.
The obvious one: what happens if the received video stream is corrupted for some reason?

sava700 said,
I can't stand it now.. too many damn ads

im not bothered by them. honestly, i actually found a few ads that i found a few good products to buy.

Microsoft has a perfectly working Lync messenger, probably they'll rename it as Skype for office environment... I doubt they'll actually use this abomination that Skype has become other the last years

Zaic said,
Microsoft has a perfectly working Lync messenger, probably they'll rename it as Skype for office environment... I doubt they'll actually use this abomination that Skype has become other the last years

If they do it right they should integrate the ms account with skype and let skype take over for lync, msn messenger, xbox live/kinect chat, wp8 along with all the other apps they have, etc. A unified chat/calling system working across all those would be sweet.

Zaic said,
Skype is a big joke, its like winamp3, but actualy people use it....

Its kind of like Facebook which is also big Joke.

Zaic said,
Skype is a big joke, its like winamp3, but actualy people use it....

Umm, what?! What's wrong with skype exactly. If it's not better than other VoIP apps, it's not worse either.

P.S. You're wrong. No one uses winamp 3 anymore. We use winamp 5.

eddman said,

Umm, what?! What's wrong with skype exactly. If it's not better than other VoIP apps, it's not worse either.

P.S. You're wrong. No one uses winamp 3 anymore. We use winamp 5.

What's wrong with skype? Are you kidding? How about dropped calls, sucky software, weird bugs... While it does combine a lot of features, I'd use Google products over it any day. I don't actually use VoIP so I can't say to the quality of that, but considering my experience with the other features I don't plan to use it again if possible.

De.Bug said,

What's wrong with skype? Are you kidding? How about dropped calls, sucky software, weird bugs... While it does combine a lot of features, I'd use Google products over it any day. I don't actually use VoIP so I can't say to the quality of that, but considering my experience with the other features I don't plan to use it again if possible.

Dropped calls - very rarely - and also involving a phone line somewhere so you never really know where the call got dropped. Sucky software - I wouldn't go that far - sure they need a new product manager and their UI design is highly questionable but it's still decent software. Bugs - never saw anything really major. You don't get such a market share with a sucky software mate, get real.

Zaic said,
Skype is a big joke, its like winamp3, but actualy people use it....

If people use it, then obviously it's not a joke. A few hundred million users disagree with you.

dtboos said,
It will increase hundreds of percentages once its baked into Windows 8, WP8, and xbox.

True. I bet those "analysts" and "tech-pundits" will now be deleting their anti-acquistion articles.

dtboos said,
It will increase hundreds of percentages once its baked into Windows 8, WP8, and xbox.

Agreed, I have only started using it again because of the WP7 app. The desktop version however, I would not touch.

Aergan said,

Agreed, I have only started using it again because of the WP7 app. The desktop version however, I would not touch.

So you touch the WP7 app which is known to be afwul and near useless (doesn't even notify of IM's in background), but you won't touch the functioning desktop version???

siah1214 said,
Haters are still gonna hate but what can ya do :-\

Wouldn't hate if it actually worked more often then not. Just today, my friend and I kept having our calls just outright cut off. Simple voice calls too... Ugh.

dead.cell said,

Wouldn't hate if it actually worked more often then not. Just today, my friend and I kept having our calls just outright cut off. Simple voice calls too... Ugh.

Yeah I quit using skype because I thought the software quality sucked. Teamspeak and Mumble are so much better it isn't even funny. I suppose you could use it for the video calling, but you could use Google Plus for that and it's free for multiple people on G+.

De.Bug said,

Yeah I quit using skype because I thought the software quality sucked. Teamspeak and Mumble are so much better it isn't even funny. I suppose you could use it for the video calling, but you could use Google Plus for that and it's free for multiple people on G+.

Yeah, I might just do that. I'm definitely not a fan of Teamspeak, but I haven't tried Mumble. How's the quality of G+ video?

dead.cell said,

Yeah, I might just do that. I'm definitely not a fan of Teamspeak, but I haven't tried Mumble. How's the quality of G+ video?

vent is 1000% better than teamspeak. Mumble is still not as good as team speak.