Some HTC devices getting bricked after GDR2 update

Early last week, Microsoft started pushing the GDR2 update to some select devices. Naturally, they started with Samsung who has the fewest Windows Phones out there, and then they moved on to HTC.

Microsoft is doing this as a controlled gradual push, with more and more devices receiving the update as time goes on. Many companies choose to do things this way in case something goes wrong, then only a "few" devices get affected.

And it seems that this was the right choice, as people are reporting encountering major issues on some devices after receiving the update. According to said reports, there’s a specific issue on HTC devices, both the 8X and 8S, that freezes the device while playing music. We know GDR2 brings some improvements to Xbox Music so this might very well be the root of the problem. It seems like not even a full battery discharge can solve the problem, so some devices are getting completely bricked.

We haven’t had any problems with our updated phones and right now this only seems to be happening on a few devices. Hopefully Microsoft is working on a fix, and things get back to normal soon.

We've reached out to Microsoft for comment and will update this article when we hear back.

If you’re experiencing such issues with your updated phone make sure to let us know in the comments below.

Source: WPCentral

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15 Comments

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I'm really digging the 8X, its a solid device all-around. Here's to being thankful Verizon does additional testing on phone updates, though sometimes they take a bit too long (*cough*Moto Xoom*cough**cough*still awaiting jelly beans*cough**cough*).

I have a problem since updating to GDR2 on my 8x. I can no longer make use of Internet sharing. I can connect to the AP but I get no Internet access. I've reset the AP boradcast name / password and restarted the phone and guest several times to no avail. The guest connects without a problem and recieves an DHCP address but cannot connect to the web. Very frustrating.

Windows Phone is screwing up BIG TIME. I loved Windows Phone 7 and was confident in Microsoft especially after they delivered the Mango update. How did it come to this?

I cannot believe I'm dignifying your comment with a reply, but WTF are you talking about, "screwing up BIG TIME"?

What, exactly, are they screwing up? Adjustable Live Tiles, greater Xbox ecosystem integration, more Bing ecosystem integration, multi-core support, 1080p support on front/rear cameras and now displays, no need for Zune? What's screwing up, exactly?

Nas said,
I cannot believe I'm dignifying your comment with a reply, but WTF are you talking about, "screwing up BIG TIME"?

What, exactly, are they screwing up? Adjustable Live Tiles, greater Xbox ecosystem integration, more Bing ecosystem integration, multi-core support, 1080p support on front/rear cameras and now displays, no need for Zune? What's screwing up, exactly?


Okay, you are getting me wrong. I have a new Lumia 720 which I upgraded from my 710, I love both phones and I will stick to Windows Phone as long as possible.

All of the things you mentioned are good things.

BUT.

Xbox Music is ****ing me off. It has waaaay too many problems. Zune was great. The current sync client sucks big time. The MTP protocol always seems to forget the sync partnerships I set up. The "other" storage problem is killing too much space from my phone. These are things that require dire attention and need to be fixed, on top of some obvious features like orientation lock. Sadly we get none of that.

Whether they only push it to a "few" different models at a time, this is totally inexcusable! I'd be totally p***ed, if my, way to expensive, HT or Galaxy got messed up from some stupid update!

Another one of the SEVERAL reasons I do not need or even want a new, "modern" phone of ANY type!

I'll stick with my old Rumor Reflex.

Not sure it has been applied to mine yet. Will probably hold off until the cause is confirmed or a corrected update is issued.

I solved the late news puzzle.

Neowin waits until every Sunday at the end of the week to decide what stories they are going to post for the following week, this explains why a lot of news is always late.