Sony offers free identity theft protection for Playstation Network US users

Sony's efforts to contain the effects of the cyber attack on the Playstation Network will extend to offering free identity theft protection services for its customers. In a post on the official Playstation web site, Sony Playstation's head PR rep Patrick Seybold wrote that the company is offering free enrollment to a third party protection service for PlayStation Network and Qriocity customers here in the US. So far there's no word on when this offer will be extended to overseas customers with Seybold writing, "We are working to make similar programs available in other countries/territories where applicable."

The company that Sony is using is Debix, a division of AllClear ID. The company has already set up a web site for Playstation Network users. Seybold states that the free identity theft protection service will last for 12 months once a customer signs up for the service. Activation emails should be sent out in a few days and customers will have until June 18 to sign up to use Debix's service.

The free 12 month offer will give Playstation Network customers, among other features, insurance of up to $1 million for "certain fees, lost wages and fraud losses related to recovering your identity" The company will also monitor the internet to see if a customer's personal info is being used illegally and if a customer's identity is stolen Debix says it "will work to fully repair and restore it."

It's estimated that over 70 million user accounts with personal info was lifted from the cyber attacks on Sony's Playstation Network servers which forced Sony to shut down the network on April 20. So far Sony claims there is no evidence that credit card info has been taken from the Playstation Network cyber attacks although it has admitted that a small number of older credit card numbers have been exposed on its Sony Online Entertainment's MMO servers during a similar attack.

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Providing this service to all PSN customers for free for a full year must be pretty damn expensive, so kudos to them for taking the hit for the benefit of the consumer. They just as easily could have said "Whoops, sorry." and done nothing.

And since I'm one of the 6.450.000.000 who live outside the USA...

spacer said,
...They just as easily could have said "Whoops, sorry." and done nothing.

aristofeles said,
And since I'm one of the 6.450.000.000 who live outside the USA...

I'm sure they are working on something for the non-US customers as well... I didn't expect this. I'll be getting it for sure.

spacer said,
They just as easily could have said "Whoops, sorry." and done nothing.

As far as non US customers are concerned, that's what they DID do... With the added facesmack of telling everyone US customers are more important.

Glad to see something like this. I month free of PSN+ is a joke as far as I am concerned so a year sub to this protection is enough for me. Thanks Sony!

jerzdawg said,
Glad to see something like this. I month free of PSN+ is a joke as far as I am concerned so a year sub to this protection is enough for me. Thanks Sony!

Agreed. To really enjoy PSN+ you would have to put your personal information BACK into Sony. I like this better. I will definitely use it but have no plans of ever purchasing something off PSN again or giving Sony my personal information again.

Teebor said,
Thats very nice for PSN users but what about the SOE users?

Nevermind that guy behind the curtain....

Teebor said,
Thats very nice for PSN users but what about the SOE users?

I think Sony of Japan has to figure that out. This offering was from Sony of America.

Most people do not realize that these credit monitoring companies are owned/run by companies like Equifax and big banks. It's a way for them to get your information/credit scores which is then used to solicit you for credit cards and high interest loans. They market it as "Credit monitoring" but it's really Credit marketing, your information is collected and sometime sold. It's in the fine print that your information will be "shared" with other credit marketing companies. The services they offer you can do your self for free anyway, if you are willing to put in the effort.

Cowboy71 said,
Most people do not realize that these credit monitoring companies are owned/run by companies like Equifax and big banks. It's a way for them to get your information/credit scores which is then used to solicit you for credit cards and high interest loans. They market it as "Credit monitoring" but it's really Credit marketing, your information is collected and sometime sold. It's in the fine print that your information will be "shared" with other credit marketing companies. The services they offer you can do your self for free anyway, if you are willing to put in the effort.

While that very well may be true and is believable, Sony has to do something even if it is just for show.

So I guess this means Sony does not care about the millions of people outside the US of A. Good job Sony!!!

Lexcyn said,
So I guess this means Sony does not care about the millions of people outside the US of A. Good job Sony!!!

The millions of people outside US don't have identities. They are faceless.

Lexcyn said,
So I guess this means Sony does not care about the millions of people outside the US of A. Good job Sony!!!

Directly from the article:


So far there's no word on when this offer will be extended to overseas customers with Seybold writing, "We are working to make similar programs available in other countries/territories where applicable."

Oh, so only American PSN users count? Hmm... I think this isn't a good look for Sony. A lot of people in different countries (including myself) have been affected by this breach. This announcement makes me feel like I am not as important as an American user.

Although the bank I am with is pretty diligent when it comes toalerting me of suspicious activity on my account so maybe I should just shut up and be happy.

So European users get shafted once again, US gets netflix, we get the worst alternatives ever, again shafted, 1 month free PSN plus?, that means what, you get a month to play a game then lose it after the month? Use online game saves for a month then lose it, seems like a marketing idea then any severence. And i'd imagine the PSN network will be up and running for US first and formost also.

They said they are "working on something similar for non US" for a lot of their features all the time, it just never ends up getting done.

This makes me happy to see. Definitely will be signing up to use it. I think 12 months is fair, i wasn't real thrilled when i originally heard about only 30 days.

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