Sony plans to hand out free games as part of "welcome back" package

 

Earlier today, Sony announced on their US PlayStation Blog that they will be offering free identity theft protection for all PlayStation Customers affected by the PSN outage. Now, the EU blog has confirmed that EU users will get similar protection, as well as more details on what else they'll be giving as way of apologizing for the downtime - free games!

According to the blog Post, PS3 owners will be offered 2 free games out of a selection of 5, while PSP owners will be offered 2 free games out of a selection of 4. There's no mention of what these games will be at this time, or if there will be any kind of restrictions in place - will owners of both consoles be allowed to claim 2 PS3 and 2 PSP games, or will there be some kind of limit? Is this a per-console offering, or a per-user one? Furthermore, no details were given if there was any kind of restriction or cut-off to count as an "active" PSN user. Many people would agree that all PSN account details were compromised, regardless as to when the accounts were last used.

Customers have a lot of reason to be angry at Sony - not only is their online services down, many have criticized Sony's seemingly slow response to the situation, however giving away free games is certainly a step in the right direction to placate the many unhappy gamers out there. Interestingly, this is the exact same tactic Microsoft used when the Xbox Live service had difficulty over a two-week period in 2007, whereby they gave away an Xbox Live Arcade Game.

 

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That will make us all forget, throw games at us. Sorry but Im a little tired of this. They lost some pretty important data about us all that we trusted them with. Instead of pursuing piracy and making sure their data cant be stolen they should concentrate a bit more of the people that actually buy the product and their information which they have to give in order to use their service.

Orange Battery said,
That will make us all forget, throw games at us. Sorry but Im a little tired of this. They lost some pretty important data about us all that we trusted them with. Instead of pursuing piracy and making sure their data cant be stolen they should concentrate a bit more of the people that actually buy the product and their information which they have to give in order to use their service.

Name, Email Address, and Home Address... Nothing that is very important there.. seeing how that is either posted on public sites and the phone book.
They are trying to help their customers. Security that is done right will take some time. I'm sure they sure don't want another fiasco like this, so they are most likely trying to do it right. I'm sure not going to tell them to rush if it will mean a better and more secure system.
Don't know why people think companies are always trying to screw over the customers so much... especially in this type of scenario, where if Sony doesn't do it right, they have the potential to lose everyone's trust and a whole lot of money from it. If Sony was to just say no more service because of hacking, or gets hacked again so soon, it will be 100x worse than this.

Orange Battery said,
That will make us all forget, throw games at us. Sorry but Im a little tired of this. They lost some pretty important data about us all that we trusted them with. Instead of pursuing piracy and making sure their data cant be stolen they should concentrate a bit more of the people that actually buy the product and their information which they have to give in order to use their service.

sorry i have to agree and put a damper on the announcement. i'd rather they didnt give away any of my details. they should have got the security right first time around.

Diagramatic said,

sorry i have to agree and put a damper on the announcement. i'd rather they didnt give away any of my details. they should have got the security right first time around.

So should have about 100 other companies, along with the American Government and States in it... because they have all leaked the same, or even more damaging info, via hack or even worse, user error of just posting the **** up on a webpage. Having something 100% safe is delusional and not possible.

Diagramatic said,

sorry i have to agree and put a damper on the announcement. i'd rather they didnt give away any of my details. they should have got the security right first time around.

Like Shakey said, nothing can be 100% safe. They have to give away something or people will accuse them of not valuing their customers and they don't need that. S**t happens, we get over it, and move on. Holding a grudge on a faceless corporation isn't going to do you any good. You either continue to do service with them or take your business elsewhere. This is a wake up call to them so it's unlikely to happen again. Everyone is going to learn from this, it is just unfortunate for Sony that they had to be the guinea pig.

shakey said,

Name, Email Address, and Home Address... Nothing that is very important there.. seeing how that is either posted on public sites and the phone book.
They are trying to help their customers. Security that is done right will take some time. I'm sure they sure don't want another fiasco like this, so they are most likely trying to do it right. I'm sure not going to tell them to rush if it will mean a better and more secure system.
Don't know why people think companies are always trying to screw over the customers so much... especially in this type of scenario, where if Sony doesn't do it right, they have the potential to lose everyone's trust and a whole lot of money from it. If Sony was to just say no more service because of hacking, or gets hacked again so soon, it will be 100x worse than this.

Then why is Sony offering an Identity Theft protection program? It is serious.

From Kaz's letter to Congress:
"As stated above, Sony Network Entertainment America has not been able to conclude with certainty through the forensic analysis done to date that credit card information was not transferred from the PlayStation Network system."
The fact it has even come to this point is unacceptable.

Diagramatic said,

sorry i have to agree and put a damper on the announcement. i'd rather they didnt give away any of my details. they should have got the security right first time around.

They didn't give anyway anything. Do you not understand the difference between something being stolen and someone wilfully giving something away?

Diagramatic said,

sorry i have to agree and put a damper on the announcement. i'd rather they didnt give away any of my details. they should have got the security right first time around.

Hah... I remember when I had a friend working as an admin at one of the biggest ISPs in my country of birth. Do you know how entertaining it is to have had an apache security patch released 3 hours ago, to patch your server only to have it broken into 30 minutes later? Yes, that has actually happened. Nobody is perfect and mistakes do happen, but nobody actually said:

"Hey, you guys, yeah, you... the hacker guys in the back, come over and grab all the personal info off our customers. Give us some excitement, eh?"

Wake up and smell the roses, no matter how secure a server is, someone will eventually be able to break into it. Granted if the rumors are true Sony didn't do much to secure their servers, but they didn't invite anyone to take the data either.

I'm not upset at all about this. I mean, I haven't been able to play some games online, but I've been pretty busy the past few weeks, so I haven't really noticed.

Getting a bunch of freebies without really having to suffer is just great. ^__^

barteh said,
Good offer, but its going to be per account.
Its not as if you can play both consoles at the same time.

I'd image they will go per console. Per account is crazy, unless they do it by PS+ accounts. But some, as even in I, have made multiple accounts for just the minor things. I don't believe I or anyone else should get multiple free games. So going by console seems to be the path they will choose.

SWEET! Two free games?! I would have been happy with just restored PSN service, but I won't look a gift horse in the mouth at all. I am in bad need of games too. I only have 1! lol.

I'm sure the games are going to be junk so why bother? I hope I am wrong but I'm pretty sure the game offering will be crap.

THE BIGGEST POINT IS WHAT GAMES???

if it is highly desirable games, i'd take it and be happy. but i seriously doubt it. it will be old games that do not sell well, and i know more then 5 games i would never play even for free.

panacea said,
THE BIGGEST POINT IS WHAT GAMES???

if it is highly desirable games, i'd take it and be happy. but i seriously doubt it. it will be old games that do not sell well, and i know more then 5 games i would never play even for free.

Yeah it would be great to know what games are going to be on offer and if you own both a PS3 and PSP like me whether you get freebies for both or just one system. I think the latter will be the case though.

"Interestingly, this is the exact same tactic Microsoft used when the Xbox Live service had difficulty over a two-week period in 2007, whereby they gave away an Xbox Live Arcade Game."

Lol. And here I was thinking Xbox Live was invulnerable.

In this situation sony just can't win. Either they don't give you anything. Or they give you something. Either way people bitch. Yes I know they shouldn't have gotten hacked in the first place, but they did. So if they didn't give anybody anything, people would bitch. Now they are giving free 1 year identity theft protection and free games and people still bitch.

warwagon said,
In this situation sony just can't win. Either they don't give you anything. Or they give you something. Either way people bitch. Yes I know they shouldn't have gotten hacked in the first place, but they did. So if they didn't give anybody anything, people would bitch. Now they are giving free 1 year identity theft protection and free games and people still bitch.

Most people are bitching the fact it happened in the first place. While yes, they do have a reason to, but I like yourself feel a bit exasperated over it. Is not as though Sony is sitting idly about it.

Thing is, even if Sony recovers all the lost detail and busted those who did and give us PS+ subscription for a year and all of the 5 games on offer, people will still bitch. That is just how some people works sadly, always complaining.

If I could choose for PSP: Monster Hunter Portable 3 or DJ Max Portable 3 or Patapon 3 ... then I am in ... seeing DJMP3 not available here in EU (got UMD version but would be useful for future NGP) ... honestly I doubt those will be any AA titles

I wish some people would just shut up, Sony hasn't been slow to respond to what happened, they have been doing everything they can do. And everyone's security is going to suck at times, get over it.

stablemist said,
I wish some people would just shut up, Sony hasn't been slow to respond to what happened, they have been doing everything they can do. And everyone's security is going to suck at times, get over it.

I wish some people would stop being Sony apologist, but odds are good neither of us will get what we want.

bob_c_b said,

I wish some people would stop being Sony apologist, but odds are good neither of us will get what we want.

Is not about being apologist, is about using a brain and the reasonable use of it.

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