Three UK spreads free inclusive roaming to five more countries

With the launch of its 4G network in December, Three also announced that it was extending its ‘Feel At Home’ international roaming feature to the US and three other countries. Today, the company announced that it is adding France, Switzerland, Israel, Finland and Norway to the list, bringing the total of markets included up to sixteen, from July 1.

The five new destinations join Australia, Austria, Denmark, Hong Kong, Indonesia, Ireland, Italy, Macau, Sri Lanka, Sweden and the United States on Feel At Home.

Feel At Home allows Three customers to use their inclusive monthly allowance while traveling internationally, in any of the sixteen supported markets, at no extra cost. As long as customers remain within their monthly limits while traveling in these countries, they will incur no additional charges.

While many networks have reduced their roaming charges (mostly down to European Union intervention, rather than out of the goodness of their own hearts), Three CEO Dave Dyson said that these charges are still “a rip-off and Three is tackling the issue head-on. We haven’t just reduced charges; we’ve now scrapped them in 16 destinations… I want customers to stay connected when they’re overseas without the fear of a nasty bill when they return.” 

The European Parliament voted in April to scrap all roaming fees within the EU by December 15, 2015, although it still requires final approval from individual EU governments before it is ratified. Three's Feel At Home service goes further than this, of course, including numerous markets outside of Europe (although it currently excludes many EU nations too). 

It should be noted that tethering is not included as part of the Feel At Home proposition, and pay-as-you-go customers will require an add-on to activate the inclusive international roaming service. 

Source and image: Three Media Centre

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14 Comments

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This is the second time now that I noticed 3 offering things for free and making a big fan fare only to realise its something they will be required to offer for free by the law soon. The first was ringing 0800 numbers for free, Ofcom rules are tightening on them.

thealexweb said,
This is the second time now that I noticed 3 offering things for free and making a big fan fare only to realise its something they will be required to offer for free by the law soon. The first was ringing 0800 numbers for free, Ofcom rules are tightening on them.

The thing is three is the only company really to do this, and they started last year so 2 years before the ban. Also the ban only applies to eu, and three offers it outside the EU like the US so with three you can have unlimited net in the US where many providers there don't offer that!

I'd much rather have it this way instead of the way the others do it: instead of thinking of their customers they want to screw every last penny out of them for as long as possible until the law comes into force to make them cut their prices. Then these same companies will trumpet the reduced prices as if they care about the customer and are being generous.

Gotta say this is great. That being said, sometimes grabbing a local SIM in your travel destination is still a wise choice if it offers anything your home provider can only dream of.

Example: I'm a Canadian on Rogers (ew). Went to Hong Kong and it automatically chose 3 to roam on. A plan with data roaming would've cost $79 CAD! SEVENTY NINE DOLLARS. So I picked up a CSL/one2free SIM that gave me unlimited 3G data, albeit limited to 7.2 Mbps, for approximately $12 CAD a week. Worked a treat; I was tethering without a single care and didn't get any complaints from the carrier.

It's a bit sad that, for now, my phone using experiences while abroad are much better than being at home.

Great news on this story and kudos to 3 for keep on competing.
Bad news I'm going to France this weekend so miss out!

Is this across networks owned by Hutchinson?

Vodafone AU does $5 a day in 47 countries to have your regular data and calling plans.

I'm a very happy Three customer! Unlimited 4G and I can take that to quite a few other countries at no extra charge. Now if only they could add Canada to the list, I would be happy as I do a lot of business there!

Kushan said,
I'm a very happy Three customer! Unlimited 4G and I can take that to quite a few other countries at no extra charge. Now if only they could add Canada to the list, I would be happy as I do a lot of business there!

Pfft as if our money grubbing big three would ever agree to something like this. Go Three!