Verizon experiencing wireless outages again across the US

Verizon Wireless customers are not happy ... again. Online reports from web sites like Engadget are reporting from readers that Verizon's users cannot sign on to the 3G network or the faster 4G LTE network. The reports stretch from Pennsylvania to Arizona so it seems this is a nationwide issue.

Verizon has reportedly sent out a message via Twitter stating, "VZW is investigating customer issues in connecting to the 4GLTE data network. 3G data, voice and text services are operating reliably." But some customers are saying that 3G is down for their smartphones as well.

This sounds like a repeat of what happened in December 2011 when Verizon had three extended nationwide outages on their 4G LTE network. At the time Verizon said each outage was caused by a different problem with the network. The company pledged to improve their support system in the future, including implementing things like "geographic segmentation, which enables us to isolate, contain and rectify network performance issues" along with some software-based solutions.

Based on this newest report, it looks like that Verizon's efforts are not working. We do have to wonder if Verizon, which has been very aggressive in growing its 4G LTE network to more and more US cities and locations, is perhaps overextending itself at the expense of reliable wireless service.

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24 Comments

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Quick Shot said,
And people were talking smack about AT&T? Kinda ironic if you ask me

It is very odd. Though having had AT&T (I'm currently with Verizon), I can say that there's just no comparison. AT&T was out more than it wasn't. Verizon's been down recently for whatever reason (Which I do hope they resolve here...), but it's still uncommon.

Verizon 3G speeds have become unbearable in the last year. When I run a speedtest I get download speeds of 94-800 kbps as opposed to a few years ago when I would consistently get 1200-1800 kbps.

snelson said,
Verizon 3G speeds have become unbearable in the last year. When I run a speedtest I get download speeds of 94-800 kbps as opposed to a few years ago when I would consistently get 1200-1800 kbps.
I travel a lot in the northeast corridor, and I usually average 1 Mbps - 1.8 Mbps down on 3G with my Droid Incredible. On 4G, I usually get 12 - 24 Mbps down w/ Galaxy Nexus. After getting used to 4G, 3G feels so slow

tsupersonic said,
I travel a lot in the northeast corridor, and I usually average 1 Mbps - 1.8 Mbps down on 3G with my Droid Incredible. On 4G, I usually get 12 - 24 Mbps down w/ Galaxy Nexus. After getting used to 4G, 3G feels so slow

I am using a Droid Incredible as well. I feel like Verizon is throttling 3G speeds so that I am forced to upgrade to a 4G phone. I am not opposed to upgrading, but I feel ripped off paying $30 per month for speeds this slow.

4G, 3G data/voice/text all working fine here in upstate NY. I got my Galaxy Nexus a few weeks ago, and I have yet to see any outages (as was the case with my Droid Incredible). As far as I have experienced, they are pretty damn reliable (100% up here).

no-sweat said,
Why are they still allowed to call themselves "America's most reliable wireless network" ?

because they are still more reliable then the others? *LOL*

no-sweat said,
Why are they still allowed to call themselves "America's most reliable wireless network" ?

Creative marketing. Can't prove they are not because it is not a measurable standard at the moment. It is like saying they are the most trusted. If you poll your own customers, you are always going to get a more positive response. They choose to be you customers, so they inherently approve of you more than your competitors(in general).

SOOPRcow said,
Yeah, definitely down here in San Diego... still got 3g though :\

Just checked friends phone here in Temecula. 4G operating normally so is 3g and voice.

devn00b said,

Just checked friends phone here in Temecula. 4G operating normally so is 3g and voice.

Yeah, It came back up about an hour after I made my post.

"overextending itself at the expense of reliable wireless service."

A company would actually do this? (yes, that was laced with sarcasm)