Xbox One multiplayer and store services currently experiencing small service disruption [Update]

Xbox One owners in the U.S. and other parts of the world might be having problems signing up to use some online services. The Xbox Live status pages for different markets shows that customers might be experiencing problems with multiplayer and online store purchases.

The U.S. Xbox Live status page shows that the issue is confined to one game, "Call of Duty Ghosts" and one mode in that game, "Squad Assault". Players are unable to join that mode but Microsoft's message says they are working with their partner Activision "on getting you back into the game as quickly as possible." The issues began in the afternoon hours on Monday.

In the U.K., it's another story. Their Xbox Live status page shows that in addition to the "Call of Duty Ghosts" problems, customers cannot use pre-paid cards or codes in the Xbox One's storefront. Those same problems are affecting France, Germany and other regions.

There's no word on what might be causing these hiccups, but they seem to be the first such case of online problems with Microsoft's new console since it launched last week. We will update this post when these problems are fixed.

Update: The "Call of Duty Ghosts" multiplayer issues have been fixed but the European regions are still dealing with not being able to use pre-paid cards or codes in the online store.

Source: Xbox Live in U.S. and U.K. | Image via Microsoft

Report a problem with article
Previous Story

From the Forums: How to get Windows Media Center working with Xbox One

Next Story

Microsoft to sell Surface RT for $199 on Black Friday

11 Comments - Add comment