Xbox One will be a paperweight without day one update


Microsoft has a serious issue when it comes to communication, as we saw with the severe backlash that arose after the company introduced some unique sharing features with the Xbox One, but limited the re-selling and sharing of physical discs. Because that message was poorly communicated, the company had to publicly reverse course and remove the digital sharing option and allow for used games to be shared/sold.

In an interview with Engadget, Microsoft stated that, “functionally, you will be able to do very little without taking the day one update”. So, for those of you without an Internet connection, or if your ISP is offline, it sounds like your Xbox One will effectively be a paperweight.

The reason for this is that the firmware that ships with the Xbox One is not up to date, as they had to finalise the software for manufacturing. In order to update the console to the latest, stable firmware, the day one update is mandatory.

Even though Microsoft has made no secret of the fact that the update is mandatory, we know that there will be some cases where an Xbox One has been purchased for use in a location that does not have a Internet connection and will essentially be a brick even if you have a physical disc. Yes, that’s correct, even with a physical disc, you won’t be able to play with your Xbox One until you run the update.

Microsoft will likely face some backlash over this, and it will surely ruffle the feathers of gamers once again - hardly what the company needs ahead of the launch of a console that has already got so many consumers worked up.

Source: Engadget

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One day they're gonna make consoles on PCI cards, then all you'll have to do is plug it right into your PC (boot right up) dunno how they'll handle drivers though...

I thought everybody knew this already?
At least the PS4 knows how to do it. It still works without internet.
Let's face it though - in reality the first thing most people will do anyways is connect it to the internet and update it.

It seems like a good opportunity for the reseller (Games***, Walm***, etc) to have an "Update Corner" (Located conveniently near the sales desk) where you could plug it in, log in to XBL and run the updates. They would need to have a serious fatpipe Internet connection though

lol... and yet again another PR mess. Oh yeah day one update? the entire xbox OS. sorry folks.. we forgot to install the OS. so the limited part is... you can turn it on and see the pretty little lights...

Why isn't the update on the game disc, or some free disc they can give out at the store? Can you at least pre-load the update on a USB stick? Maybe they could offer a download station at the store.

I'm sure there will be ways to update without internet, the store you get it from could offer to do it for you when you pick it up if you can't for example. Or the store could give out the update on a burned disc for people to, if that's a way to update. We still have time for these little things to be worked out though I doubt it'll be much of an issue to anyone who went through the process of pre-ordering this.

pratnala said,
A game console needs an update ... to play games

It's an "All-in-one entertainment system." Says so right on their website. The days of the solo devices are gone and its time to embrace the next generation. If you don't have internet access at home then you can either download at a friends place, school, and/or work. If that is not an option then you can wait for the next batch that should be updated.

the thing is... anyone who gets these early release XBox One's without the update chances are all (or nearly all) of them will have internet anyways. so by the time people without internet get a hold of them chances are the consoles will ship with a working dashboard to begin with. or you can look at it like this... who will get a $500 console and not have internet.

Even if you don't have home broadband, most folks have sort of smartphone. Turn on the internet sharing and connect the xb1 to it for the day 1 update.

Or take it to a friends house to update. Point is internet is everywhere and those buying this thing are almost all going to have a connection to use. Its the 2-5% that wont.

Like with the Xbox 360 i imagine you will be able to download the system update on Xbox.com anyway, so unless you cant get internet access anywhere, or don't know someone with an internet connection it wont be an issue.

InsaneNutter said,
Like with the Xbox 360 i imagine you will be able to download the system update on Xbox.com anyway, so unless you cant get internet access anywhere, or don't know someone with an internet connection it wont be an issue.

I've never had to do this before but since the option works on the 360 and we know the XB1 supports external drives I don't see why the same doesn't apply for it as well.

Simple... if you don't have internet, don't buy an internet enabled device! Your 360 will work just as great.

Also - Most devices (phones, tablets, computers, TV boxes, etc.) all require you to connect to the internet upon initial launch and if you choose to skip it you get the limited experience until you do. So this is a pretty standard practice. Regardless if you get an XB1 or a PS4, you should connect to the internet at least on initial launch if you want the true experience.

Auditor said,
Why don't they update whatever they need in factory before releasing it to customer.

because it takes time to build, box and ship (i.e. round the blinking world) hardware. You want to get that done early and work on the software for release.

dangel777 said,

because it takes time to build, box and ship (i.e. round the blinking world) hardware. You want to get that done early and work on the software for release.

So does it mean after 6 months when pressure is down all the new batch of Xbone won't require mandatory first time activation.

Auditor said,

So does it mean after 6 months when pressure is down all the new batch of Xbone won't require mandatory first time activation.

Sigh.
Like any product it will very likely ship with later software 'later on'. The article is about an update enabling functionality/bugfixing. The simple truth (which I made clear) is that it takes weeks to manufacturer and ship a product to other countries and there's no sensible way to update them post manufacture except with an over the wire update. I got a nexus 5 recently - day one OTA update - so what?


I really don't see what the issue is. Who doesn't have SOMEWHERE that they would be able to plug the console in to download an update??

People just like whining. I was on board when it was going to require an internet connection, as that would limit sales to military, etc. But I don't believe for a minute that there is anyone in the world that is able to pick up an XBox that won't have access to internet SOMEWHERE in order to download the day one update.

yeah and the thing about the military, i doubt those in an active war zone are going to have there X1's shipped to bloody afghanistan, waste of a plane. theyll have it at home and update it at home register there games at home then take it to afghanistan if they can play the games on it etc. dunno if ya need to be signed in xbox to play the game or not but im sure theyd allow for a small internet connection

torrentthief said,

not for games, only dvds and blurays.


...and probably for a stack of bugfixes just like the X1. Should either company be lambasted for it? Of course not, it's just childish.

All this means is that companies that offer tech services will be able to make money this holiday season as seamen that travel internationally for example (Houston being one of the places that sees them heavily day in/day out) to update their systems.

That's the problem though. It's that word, "most" always being thrown around. Most people have Internet, most games require Internet, most people don't care about feature x. But it's not all.

No, but last time I checked, not every xbox was connected to the Internet. Not everyone has Xbox live and some kids will get console as a present without Internet. There are parents out there that forbid their kids playing games online you know.

What's funny is every one of you on here complaining are doing it over the internet, so it's a non-issue. Just hook it up, even if temporarly and do it and shut up.

Some of us do it on our phones. Tethering a huge update is costly. Much more costly than MS sending an update disc

stevan said,
Some of us do it on our phones. Tethering a huge update is costly. Much more costly than MS sending an update disc

Most mobile networks have plans that allow for unlimited tethering. I'm with T-Mobile and have used over 8GB with tethering in the past couple of weeks since moving to my new place, as I'm waiting for broadband to be connected. A 300MB really isn't much even for people are relatively modest data plans.

Should this update be necessary? No. Is it an inconvenience? Absolutely. Is it a big deal? No.

Canada has mobile networks with unlimited data and tethering, so the option exists. But it should be noted that most people have internet connections. There will be very few people buying a XB1 or PS4 that don't have an internet connection and later models will no doubt ship with the updated firmware, making it a non-issue.

theyarecomingforyou said,
Canada has mobile networks with unlimited data and tethering, so the option exists. But it should be noted that most people have internet connections. There will be very few people buying a XB1 or PS4 that don't have an internet connection and later models will no doubt ship with the updated firmware, making it a non-issue.

Not only will later models have the update, probably the 2nd batch sold in December even could, but games can come with the update on the disc later.

Oh that is funny. You need to upgrade your phone to unlimited tethering in order to update your game console. When will you guys stop making excuses?

With there original idea for the X1 everyone bitched and moaned about it so they had to reverse it so it requires this update to even work properly.... when will people accept change and not try and stick in the past.

I bet if they released it slowly at launch rather than smashing the whole idea completely in your face the moaners wouldnt even notice it yet and probably embrace it. Itll just take em a few years to convert the console back to its intended ways.

xWhiplash said,
Oh that is funny. You need to upgrade your phone to unlimited tethering in order to update your game console. When will you guys stop making excuses?

Nobody suggested upgrading to unlimited tethering, it was simply pointed out that a lot of people can already tether their phone to perform the upgrade.

As for excuses, I think you have things backwards. Very few people will be unable to update their console and people are simply using this as an excuse to criticise Microsoft and Sony. I have already stated that this update shouldn't be necessary and that it's an inconvenience but the criticism has to be put into perspective.

stevan said,
I'm in canada, and sorry to say but I'm not one of the "most" people.

So am I.

I have LTE with unlimited data
and 100Mbit fiber at home.

Your point is? You live in a crappy province with a privately owned service provider, where I live and work for a publicly owned service provider.

deadonthefloor said,

So am I.

I have LTE with unlimited data
and 100Mbit fiber at home.

Your point is? You live in a crappy province with a privately owned service provider, where I live and work for a publicly owned service provider.

My point is that for a brand new console that has received so much negative backlash, not to support playback of games on day 1 is embarrassing.

Users shouldn't have to tether off anything to get an update. Excuses such as yours are pathetic.

stevan said,
My point is that for a brand new console that has received so much negative backlash, not to support playback of games on day 1 is embarrassing.

That's disingenuous, as it will support gaming on day one - it just needs the update. The vast majority of users will have an internet connection or be able to take the console to somewhere there is one (an internet cafe, a gaming store, etc). That's not to dismiss the inconvenience for those who don't though, as there is no excuse for not supporting games out of the box, but let's keep things in perspective.

It also remains to be seen if there will be other solutions, as I wouldn't be surprised if an Xbox One magazine includes the update on a disc or if retailers will be able to offer it.

We've known this for months PS4 is also a near brick that can't even play DVD's or Blu-rays without the day one update.

The irony is most of this need for the Day one update is because of the DRM reversal which people complained for.

So people complain about DRM MS removes it and it needs a day one update then people complain about day one update?

The circle of complaining never ends.

So just to understand this, on day one with a PS4 I won't be able to play blu ray movies while I can still play games. But with the new Xbox I can't even play the game?

Who can spin this in a positive way for me? Anyone?

stevan said,
So just to understand this, on day one with a PS4 I won't be able to play blu ray movies while I can still play games. But with the new Xbox I can't even play the game?

Who can spin this in a positive way for me? Anyone?

No you can do all of that, because I have PROOF that you have internet access...

xendrome said,

No you can do all of that, because I have PROOF that you have internet access...

Who says I wrote this at home?

rr_dRock said,
this would be a software update, so not sure what you're referring to....

If this update is so critical it should have been installed in the hardware before shipped out the door. MS knew these changes were going to be live after E3 this year, there is no reason they couldnt put this update on the xbox before it shipped and saved those with ****ty internet connections issues.

lets also not forgot how crappy the Wii U day 1 update was. With all the activations and downloads it crashed their system. A lot more XBones will be out there day 1 and i guarantee the same thing will happen.

So like i said the hardware is half baked as its initial offering isnt complete, albeit due to its initial software load.

zeroomegazx said,

If this update is so critical it should have been installed in the hardware before shipped out the door. MS knew these changes were going to be live after E3 this year, there is no reason they couldnt put this update on the xbox before it shipped and saved those with ****ty internet connections issues.

lets also not forgot how crappy the Wii U day 1 update was. With all the activations and downloads it crashed their system. A lot more XBones will be out there day 1 and i guarantee the same thing will happen.

So like i said the hardware is half baked as its initial offering isnt complete, albeit due to its initial software load.


Most internet devices (phones, tablets, computers, IPTV boxes, etc. require you to connect to the internet upon initial launch otherwise you get a limited experience.... so this is nothing new. If you don't have internet, don't buy an internet-enabled device. DuH!

j2006 said,

Most internet devices (phones, tablets, computers, IPTV boxes, etc. require you to connect to the internet upon initial launch otherwise you get a limited experience.... so this is nothing new. If you don't have internet, don't buy an internet-enabled device. DuH!

Phones, Yes.... Tablets... No they do not require internet connection. Neither does any computer (currently running 8.1 myself). The PS4 can play games without an internet connection. Thats what the XBone's primary function is, to play games, and it cant even do that out of the box. Thats kinda pitiful. I would be accepting of not having other features but not the lack of being able to play a damn disc.

Stop making excuses for them its pitiful that this is needed.

zeroomegazx said,

I would be accepting of not having other features but not the lack of being able to play a damn disc.

There are many discs that the PS4 can't read without a day one update, and many more that it will never be able to read...

zeroomegazx said,
lets also not forgot how crappy the Wii U day 1 update was. With all the activations and downloads it crashed their system. A lot more XBones will be out there day 1 and i guarantee the same thing will happen.

Azure will prove you wrong.

If Nintendo's online system ran on Azure, they wouldn't have those issues.

deadonthefloor said,

Azure will prove you wrong.

If Nintendo's online system ran on Azure, they wouldn't have those issues.

This pretty much sums it up

zeroomegazx said,

If this update is so critical it should have been installed in the hardware before shipped out the door. MS knew these changes were going to be live after E3 this year, there is no reason they couldnt put this update on the xbox before it shipped and saved those with ****ty internet connections issues.

lets also not forgot how crappy the Wii U day 1 update was. With all the activations and downloads it crashed their system. A lot more XBones will be out there day 1 and i guarantee the same thing will happen.

So like i said the hardware is half baked as its initial offering isnt complete, albeit due to its initial software load.

Why? Because you say so?

There is NO reason that an updatable device cannot be built before the software is finalized. This is not the 1970s. Seriously.

PC/Hardware makers for the past 25 years haven't waited for Windows to RTM before they started designing their product, if they did they are no longer in business.

Mobius Enigma said,

...

Exactly. If you accept that software can evolve on the hardware, updates seem obvious.

I bet the console would have worked fine if they didn't have to re-jigger this disc system for the naysayers however, this is the world we live in.

Pretty sure we did this to ourselves.

Compared to what? The other side telling everyone how pathetic Sony is for not having playback on launch?

Get real. Both sides suck just as hard.

dead.cell said,

Get real. Both sides suck just as hard.

Agreed. These console nuts need to grow up. Things are getting really bad around here. Even an article about potential MS CEOs has people saying its "Sony fanboy FUD"

Spicoli said,
No, I think the Sony types are more desperate because MS just totally blew it away on features.

Your posts are evidence against your own statement.

Spicoli said,
No, I think the Sony types are more desperate because MS just totally blew it away on features.

It seems kind of hypocritical of you to be going on about Sony fanboys considering the way you are behaving in this discussion. I'm just saying you come off as a raving Xbox fanboy so it makes you look just as bad.

dead.cell said,
Compared to what? The other side telling everyone how pathetic Sony is for not having playback on launch?

Get real. Both sides suck just as hard.

Agreed. It just reeks of trying to rush both products out in time for Christmas, and just not having everything ready. It's a pretty ridiculous state of affairs quite honestly.

Needing to have day one updates to get any real functionality out of the consoles is just.. I don't even have words for how insane it is.

(Spork) said,
that white xone is hot !

so the people who have no internet ... are hosed ?

they just have to wait the next batch of consoles.
in 2 months I'm pretty sure all consoles will ship with a more recent version of the dashboard.

anyway, I don't think there are a lot of people interested in a game console who don't have internet at home, and can't even bring their console to someone who have an internet connection.

they did the right choice when they decided to start mass production without waiting for a semi useable beta version of the dashboard.

at least everyone will be forced to have the latest bits of the OS.

Spicoli said,
Yes, you don't buy an Internet device if you don't have Internet.

I think that's where the debate lies--a game console--a standalone dedicated device, for which one buys physical media--should not be an "internet device".
It of course has more features and the experience greatly broadened and improved with an internet connection, but the basic functionality of the thing should still exist.

Charisma said,

I think that's where the debate lies--a game console--a standalone dedicated device, for which one buys physical media--should not be an "internet device".
It of course has more features and the experience greatly broadened and improved with an internet connection, but the basic functionality of the thing should still exist.

Where's the debate? Who's giving the Xbox One that label....? Microsoft, or you?

I think Microsoft are clearly marketing this as an all-round entertainment device, not just a games console.

Microsoft are releasing an internet device. If you choose to see it as just a "games console", isn't that your problem, not theirs?

TCLN Ryster said,

Where's the debate? Who's giving the Xbox One that label....? Microsoft, or you?

I think Microsoft are clearly marketing this as an all-round entertainment device, not just a games console.

Microsoft are releasing an internet device. If you choose to see it as just a "games console", isn't that your problem, not theirs?


Heh, I'm just speaking for what I've seen--this debate has been going on for a while now.

Moving from general opinion to my personal one? I agree that it should at least be able to be used for the basic functions--a game console--without any connectivity. I don't watch TV or movies and really just want to play single-player or in-person co-ops most of the time. I like the expanded functionality that Internet connectivity gives me on the console--being able to download games or DLC is awesome!--but I don't think the whole device should be a giant paperweight if you don't have the 'net.

Charisma said,
-but I don't think the whole device should be a giant paperweight if you don't have the 'net.

Have to say though - that's my view of a PC without internet thesedays - pretty much all devices are built around it being there. The days of consoles being isolated devices are a heck of a long way behind us..

DKAngel said,
cant they just ship a day one update disc with suppliers?
No? If the DayOne update is not yet finished, you couldn't do that.

If millions of x1's have bin manufactured, packed and ready to ship/already shipped to retailers around the world then its going to be pretty hard for them to pop a disc in. at least this way theyve got right upto release day to get it working properly. Almost everyone will have an internet connection even if it means tethering it to your phone. youll be able get it and i doubt it would be big, prolly a few hundred MB's

Presumably it'll have the capacity to update offline. The 360 did, you could download the update and burn it to a disk yourself or stick it on a USB drive. I dare say if someone doesn't have internet access, they'll be able to get update a different way.

This is technically a launch-only issue, later games will come with dash updates on disk.

Kushan said,
Presumably it'll have the capacity to update offline. The 360 did, you could download the update and burn it to a disk yourself or stick it on a USB drive. I dare say if someone doesn't have internet access, they'll be able to get update a different way.

This is technically a launch-only issue, later games will come with dash updates on disk.

I was about to say that, games will come with the update on the disc later on so you'll get any updates regardless if the game needs a newer version of the dash or maybe if it just checks and sees you have an older version it'll start the update once you put the disc in the box.

DKAngel said,
cant they just ship a day one update disc with suppliers?

Indeed, or they could always make update discs available at retailers during launch, free or for a nominal fee. Would at least show they thought of people in non ideal situations at time of their purchase collection.

What they SHOULD have done is ship the firmware with the game discs, in the same way Sony were with the PSP.

Clearly what happened here is that they wanted to launch it this year and they took the decision that they will commence with manufacturing even if the firmware wasn't ready, which it wasn't.

You know what yeah it will probably come on the disc the same way that PC games check if youve got the latest DirectX installed and .Net frameworks etc for the game to run if not itll install off the disc

TCLN Ryster said,
They will?

Sure they will. GTAV for 360 has an updated dash on disc.

I have a friend who doesn't have household internet. When I loaned him my GTA-V discs he was elated that he got an updated dash.

stevan said,
So the harsh lesson is, don't buy Xbox1 unless you have Internet.

And don't buy the PS4 and expect to play Blu-Ray movies unless you have internet.

rfirth said,

And don't buy the PS4 and expect to play Blu-Ray movies unless you have internet.

But I can play games?

Andrea Barbera said,
What was the last electronic device you bought that was not connected to the internet?

My clock radio. Nice try though.

Its a complete embarrassment that if you don't have Internet (and some won't) you can play video games on a brand new console on the day of release.

Andrea Barbera said,
What was the last electronic device you bought that was not connected to the internet?
A Gamecube

Andrea Barbera said,
What was the last electronic device you bought that was not connected to the internet?

Sony PocketStation

stevan said,

But I can play games?

Maybe. Have they verified this yet? They might not say until it arrives. They waited until pretty late to tell us it doesn't play audio CDs.

Andrea Barbera said,
What was the last electronic device you bought that was not connected to the internet?
My cell phone?

stevan said,

My clock radio. Nice try though.

Its a complete embarrassment that if you don't have Internet (and some won't) you can play video games on a brand new console on the day of release.

It's a complete non issue for 99.9% of day one customers! Sorry but this is just getting ever sillier - what next, the x1 doesn't play games without power or a TV? In 2013 I consider the internet a basic utility.
I actually *prefer* the requirement for a day one update - it means they've fixed/improved a whole bunch of stuff since the hardware hit the production line. There's no loss from a (sensible) consumer perspective.


Also, I'm surprised anyone uses a clock radio thesedays - I just use my mobile! Granted it can't be a teasmade but i'm OK with making my own

Christ, I threw ALL MY TOYS out of my pram when I had a day one update on my Nexus 5. The barstewards!

stevan said,
I use it for display purposes. My alarm is still my iphone.

Fairy nuff - I have a laser clock thing pointed at the ceiling to keep an eye on the time without lighting up the whole room

dangel777 said,

Fairy nuff - I have a laser clock thing pointed at the ceiling to keep an eye on the time without lighting up the whole room

So does the gf but she laughs when I day it's the greatest thing since sliced bread.

stevan said,

My clock radio. Nice try though.

Its a complete embarrassment that if you don't have Internet (and some won't) you can play video games on a brand new console on the day of release.

Get off the soap box, both the PS4 and the XB1 require day one updates. I'm sure that the initial batch will required this update, subsequent batches will have update installed. You can try and make one appear worst than the other, but it doesn't change the fact that to get the advertised functionality out of any of these consoles you are going to need to get it on the internet.

Also, for people that don't have internet, they can probably take their consoles to a friends house and get the download.

This is really not as big a deal and the internet (go figure) is making it out to be. Hell, you may even be able to tether you smartphone to your XB1 or PS4 and download it that way. (data rates may apply...lol)

Asik said,
My cell phone?
Everything i see people list is stuff that was created years ago and not current technology. Like somone said a gamecube like wtf. What cell phone released today doesnt have atleast 3g net?

*shrugs* this is the console that was originally going to be demanding internet connections every so often, so it's not so much of a surprise they would take the we need an internet update route right out the door...

and wouldn't xbox one be very limited without internet anyways? I mean, you wouldn't be able to download apps, games and other content without it.

neufuse said,
*shrugs* this is the console that was originally going to be demanding internet connections every so often, so it's not so much of a surprise they would take the we need an internet update route right out the door...

First World Problem.

By the time it reaches second and third worlds, it will be a non-issue.