EA Origin users dealing with long waits to download SimCity

SimCity, the reimagining of the popular urban planning simulation game from Electronic Arts, went on sale today in stores and online. People could pre-order the digital download version of the game via EA's Origin service ahead of time but today, when they tried to download SimCity, they discovered they may have to wait to get SimCity installed on their hard drive.

Polygon reports that some people have reported that it is taking hours to download the game from Origin's servers. A spokesperson from EA admitted to the problems, saying, "We are still in the process of delivering SimCity to some U.S. customers, but the majority has been fulfilled."

Unlike other digital downloads of previous EA games on Origin, buyers of SimCity were never given the option to pre-load the game on their hard drives a few days before the official release today. EA admitted, "This didn't come together for SimCity unfortunately, for which I again apologize." No reason was given for the lack of a pre-load option.

Hopefully, SimCity won't have the same issues for UK-based gamers, who are scheduled to get the game on March 8th. The game is already generating positive reviews from critics.

Source: Polygon | Image via EA

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14 Comments

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I just bought the game from the store and installed it.

Right now though, i'm rather upset because my installation is not able to access the EA Servers To think i bought a $60 game that has no offline playability wtf.

Polygon reports that some people have reported that it is taking hours to download the game from Origin's servers.

Honestly? What are we talking? 4, 5, 8 GB? Cry me a river. Try downloading WoW or SWtoR or TSW that are 20GB+.

It's also launch day and there's only so much bandwidth you can throw at a problem.

For a 4GB game, if you can maintain 1MB/s, you're still talking over 1 hour to download.

I can't remember the last time a major on-line game release went smoothly.
EA fell flat on their face though with no preloading.

ensiform said,
The download speeds are always slower than Steam. And when the Omega ME3 DLC came out, was even worse.

Not true. Not for me at least. While I can download 11mb/s from Origin it only maxes out at 7 in Steam.

alwaysonacoffebreak said,

Not true. Not for me at least. While I can download 11mb/s from Origin it only maxes out at 7 in Steam.

Origin never breaks 1 MB/s Usually like 600-700, while steam is always 1.8-2 (or higher during power boost) for me.

Not sure why the guy above me is talking about DRM, not what this article is about. But, for me I downloaded the client late this morning with no issues (did it via LogMeIn; from work) I hope to get time to play tonight, we'll see. But the download wasn't a problem last this morning. Not sure how long its took, but was less than 2 hours for sure.

Don't worry guys, DRM is fine, always on DRM is the best. /sarcasm

Unfortunately, this will continue to get worse. First Ubisoft (now retracted), then Blizzard, now EA.. what's next? Can only wonder what the next generation of consoles will be like.

It's ****ty that they not only staggered the release date (****ing off most of us outside the States it seems) ... but they couldn't even lay on some extra hardware & resources to ensure a smooth launch experience. Yes it costs, but surely respecting your paying consumers and creating a positive experience would be worth it? Hmph.

Laura said,
It's ****ty that they not only staggered the release date (****ing off most of us outside the States it seems) ... but they couldn't even lay on some extra hardware & resources to ensure a smooth launch experience. Yes it costs, but surely respecting your paying consumers and creating a positive experience would be worth it? Hmph.

You'd think you'd never seen an online game launch before. It practically never goes smoothly.