Microsoft has said it would offer free technical support to small businesses that buy new PCs with Windows Vista in the next three months, its latest attempt to convince users that moving to Vista is a good idea. And if those efforts are for naught, Microsoft will help those users downgrade from Vista to Windows XP, the same maneuver several large computer makers, including Dell and Hewlett-Packard, have used in recent months to continue offering the older operating system to buyers.
The offer, dubbed Windows Vista Small Business Assurance, is available to businesses with fewer than 50 employees or 25 PCs, and it provides free telephone support through the end of October to companies that buy new PCs with Vista Business or Vista Ultimate between now and Sept. 30, according to details posted on the Microsoft Web site. Only businesses buying new hardware can take advantage of the free support; companies upgrading existing computers from, say, Windows XP, don't qualify.
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