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Symantec undeletes mail deletion bug

Symantec has issued a fix for a serious bug within Norton Internet Security 2003 which is responsible for the unexplained deletion of emails for some users.

Users are advised to run the LiveUpdate automatic updating facility to fix the flaw.

Symantec was first notified of the serious bug, which it says only affected a small number of users, on October 14. The company released a patch for the flaw on Wednesday night

"People are having their email permanently and inexplicably deleted by a product that is supposed to be giving 'Security'," he said. "I've seen Virii do less damage than this."

The deletion of emails by AV products is uncommon but not unprecedented. Last year we reported a glitch in McAfee's VirusScan software which caused emails sent to Outlook Express users to 'disappear'.

News source: The Reg

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