The only thing Windows Phone 8.x users are getting in the Store is error 805a0193

Earlier this year Microsoft announced that the definitive cutoff for Windows Phone 8.x users for app updates and downloads would be July 1, 2019, and this would follow apps no longer being able to be submitted to the store for those devices from Oct 31, 2018, which has already passed. However, users have been reporting on Twitter and Reddit that they can no longer download apps in the store and instead are greeted with an error "805a0193" message.

@MicrosoftHelps hi, my wife"s phone runs 8.1, is there a problem with store? Gets error message 805a0193 constantly for a couple of days now.

— Barry Chitty (@spanisholdbazza) December 9, 2018

@MicrosoftHelps Hello i dont have access to windows store i cannot download or update anyting give me error code 805a0193 is there a problem?

— Ramin (@ramin92) December 9, 2018

Although many of the tweets have gone unanswered, the @MicrosoftHelps account did respond to at least one tweet regarding problems Windows Phone users are having accessing the Store, after initially providing support to the tweet for Windows 10 Mobile:

Thank you for giving us the error code. In this case, we suggest that you contact our Microsoft Support team for in-depth troubleshooting: https://t.co/27WWraYFUn. Please be sure to ask for a service request number for your reference.

Please keep us posted.

— Microsoft Support (@MicrosoftHelps) December 9, 2018

Although we"re just coming out of the weekend, which could easily be blamed for technicians not yet rectifying the access issues Windows Phone users are having, as of writing, people still can"t get apps in the Store on their Windows Phone 8.x devices and @MicrosoftHelps hasn"t acknowledged the issue either.

A volunteer contributor in the Microsoft Community support forums did suggest that the problem would normally be resolved "in 1-2 days", but that was posted on Friday, and here we are three days later.

Source: Windows Latest


Are you still using a Windows Phone 8.x device as a daily driver and having this issue? Let us know in the comments.

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