I was offered the chance to test out the SKG PS700 Neck Massager, and full disclosure, they let me keep it regardless of my findings. Anyway, I jumped at the chance due to my long hours sitting at my desk; I figured it could offer some neck pain relief.
What"s in the box:
- SKG PS700-2 Neck Massager
- Rechargeable Battery (inside massager)
- Type-C USB cable
- User Manual
- Quick Start guide
- 1-Year Warranty
In short, everything you need to get started.
According to the official listing, here are the key features:
- Biomimetic Kneading & High Torque Motor: Designed with innovative biomimetic kneading heads that perfectly simulate the touch of human hands. Powered by a high-torque motor, this massager delivers powerful and precise deep tissue relief to effectively target stiff neck muscles and release built-up tension
- Soothing Heat & Integrated Sound Relaxation: Experience the ultimate Relaxationation with our dual-action approach. The soothing heat function gently warms your neck, while the built-in sound Relaxation provides calming audio tracks, helping you achieve a state of mindfulness and mental tranquility during your physical massage
- Cordless Convenience & Travel-Ready & Father"s Day Gifts: Crafted for maximum portability and ease of use. Its lightweight, cordless design allows you to enjoy a premium massage anywhere without the hassle of tangled wires-whether you"re taking a quick break at your desk or winding down at home
- Versatile Relief for Home & Office: An essential wellness companion for office workers, gamers, frequent travelers, or anyone looking to integrate mindfulness into their daily routine. It seamlessly fits into your lifestyle, providing instant neck relief whenever and wherever you need it
- Safe & Premium Materials: Manufactured with high-quality, skin-friendly materials to ensure a safe and comfortable experience without irritation. SKG backs this device with dedicated customer service, making it a thoughtful tech-health gift for family and friends
- App & Bluetooth Music Control: Connect via Bluetooth to control your massage settings through the dedicated app and enjoy your favorite music during your massage session for a fully customizable and immersive relaxation experience
- Red Light Warmth Technology: Features advanced red light warmth technology that penetrates deep into neck muscles to enhance blood circulation and provide soothing comfort while relieving muscle tension and stiffness
Design
With all that out of the way, here are my own findings.
SKG does not say what materials are used to make the neck massager. However, on the product website, it mentions "soft-touch silicone" with what looks like PU leather cushioning, with the rest being mostly made up of plastics. On the inside of the massager, there are two "biomimetic kneading heads" that are motorized for the different styles of massage, which are not actually listed at all in the paper user manual, but the standard included modes are:
- De-stress mode,
- Mediation mode,
- Relax mode,
- Shiatsu mode.
The massager looks quite premium and is actually very comfortable to wear.
This massager is small and light enough to go anywhere, as it doesn"t get in the way of anything, so I was able to use it in the chair while writing this review. Unlike the back massager, SKG does not warn in the user guide not to use it for more than 30 minutes a day (or two 15-minute sessions). However, there is a long laundry list of important safeguards to consider before and during the use of the device, and it is warned that the neck massager is not waterproof.
It also includes a 1,400mAh battery with a rated power of 14W and input of 5V, which is the standard for up to USB 3.0 power (although the Amperage is not mentioned at all). SKG does not say how long it takes to charge, but a quick calculation at 2A (if that is what it is) would mean it would take roughly 1.5 hrs to charge from empty. In any case, the light around the button changes from orange to green on a full charge.
In addition, it is not possible to use the device while it is charging.
On the right of the neck massager is the On/Off and modes button, which also acts as a joystick. You can operate all the modes directly from the power button, as well as the app, which I"ll get into a bit later:
- Push up: Short press to adjust Heat levels
- On/Off button: long press
- Mode Switching: Short press (while in operation)
- ➕ Push left: increase Music volume
- ➖ push right: decrease Music volume
- Push down: Short-press to turn Music on or off
The massager defaults to De-stress mode, and it is not stated anywhere if the neck massager has overheat protection. This time around, regarding heat, the only detail I could find is that it has "triple action soothing heat." The temperature stages are not listed anywhere in the paper manual, Amazon listing, or official website.
The heat levels can be adjusted through the app or directly on the device using the joystick button.
Usage
There"s also the SKG Health app, which makes using the massager far easier than feeling around for the button on the side of your neck. If the app is stopped, you are required to log in with a verification code over email, which I am not too pleased with, as this means it will only work that way for however long SKG decides to support it through said app.
However, I was not able to get the app to connect to the OS500, which I have reported back to my contact. Bluetooth appeared to be working on the neck massager as it became available to pair with my phone, but the SKG app failed to discover it.
Before I forget, there"s also a switch next to the USB charging port to deactivate and activate the Voice Prompt, which, when enabled, audibly tells the user when switching intensities, modes, or connecting to the app and informs when the massages start and are completed.
That said, on to my likes and dislikes, which are listed below.
What I didn"t like
- Unable to connect the Neck Massager to the app
- Use through the mobile app relies on continued support from SKG
What I liked
- Can be used without the app
- Cordless use
- Light and comfortable to wear
- Heat is also quite comfortable
Where to buy:
According to the official website, this has an MSRP of $249.99, but is currently $50 (on Amazon). To sweeten the deal a bit more, there"s also an in-page coupon that knocks a further $20 off the price.
- SKG PS700-2 Neck Massager for $179.99 on Amazon (was $199.99)
- Apply the in-page $20 off coupon for the final price of $179.99
Just like the back massager, this gets a confused thumbs up (due to the cost). However, I cannot rate it through app usage as it failed to connect.
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