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Windows Live Messenger failed to install

Asked by bluecandylover,

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bluecandylover

Posted
Posted

Hey everyone.

I had to reinstall Windows today and did a fully clean install, installed all my antivirus, firewall etc, installed Windows Installer 3.1, however everytime I go to install Windows Live Messenger I get...

There was a problem with this installation. Windows Live Suite was not installed.

System error details

Code: 0x80070643

Description: Fatal error during installation.

Installing latest Windows Live Messenger on a Windows XP Home SP2 system.

I have trillian installed but it's simply horrible, could someone shed some light on this error please?

Kind Regards,

Blue.

13 answers to this question

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RuudJacobs.NET

Posted
Posted

Try this: http://support.microsoft.com/default.aspx?...kb;en-us;290301

Then download the newest wlm from messenger.live.com and give it another go.

G'luck, keep us posted.

' Nother link: http://www.mcse.ms/showthread.php?t=2285983&page=3

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Enthusiast

bluecandylover

Posted
  • Author
Posted
Try this: http://support.microsoft.com/default.aspx?...kb;en-us;290301

Then download the newest wlm from messenger.live.com and give it another go.

G'luck, keep us posted.

' Nother link: http://www.mcse.ms/showthread.php?t=2285983&page=3

Hiya.

Thank you for the reply, I now get two errors, the first one that pops up is

Warning 1909. COuld nor create Shortcut Windows Live Home.lnk. Verify that the destination folder exists and that you can access it.

AND the same error that I had in first place.

Thanks for helping.

Kind Regards.

Blue.

  • 0
Enthusiast

bluecandylover

Posted
  • Author
Posted
Hiya.

Thank you for the reply, I now get two errors, the first one that pops up is

Warning 1909. COuld nor create Shortcut Windows Live Home.lnk. Verify that the destination folder exists and that you can access it.

AND the same error that I had in first place.

Thanks for helping.

Kind Regards.

Blue.

Hiya.

I just reinstalled Windows XP (second time within ours) did same tecnhinque, just this time it installed fine, so yay!

Kind Regards,

Blue.

  • 0
Mentor

Darran

Posted
Posted

Hi, I too have this problem, I was trying to install Windows Live Mail and I keep getting this 0x80070643 error, where the installer quits in the middle blaming a fatal error. I don't have the luxury of reinstalling Windows XP, and my old computer's specs do meet the requirements (and isn't 64bit).

I've gone through many methods, and even uninstalled all Windows Live + Windows live installer related things using a script on Microsoft.com, but nothing has worked and I can't get the installer to work.

Is there any other way to install these Windows Live things? If not can anyone help?

  • 0
Mentor

Darran

Posted
Posted

It seems I onloy have a 637 MHz processor, so that may be the reason the installer is freaking out. (Minimum spec is 800 MHz).

If this is the case, is there another way to get the Windows Live products?

In any case I will probably just go looking for another place to download Messenger.

Thanks for all your help, I will still check this thread.

  • 0
Contributor

reyazi

Posted
Posted

Hello Guys,

i'm having the same problem I've tried the suggested ideas to fix this but no luck :/ (except that I can't re-install Windows too much of a hastle for a stupid msn messenger program)

if there are any ideas out there, that would be greatly appreciated.

Thanks

  • 0
Veteran

Fish

Posted
Posted

This has been bugging me recently too. I found a solution that worked for me here - http://www.eggheadcafe.com/software/aspnet...0x80070643.aspx

Scroll down, and near the bottom is a series of commands that need to be entered in order for the installation to proceed.

  • 0
Neowinian

M1R3S

Posted
Posted
This has been bugging me recently too. I found a solution that worked for me here - http://www.eggheadcafe.com/software/aspnet...0x80070643.aspx

Scroll down, and near the bottom is a series of commands that need to be entered in order for the installation to proceed.

Thank you, you just supplied us with the "MagicWand". Those lines are the "MagicWords" ! :)

EveryThing Works Now

  • 0
Neowinian

sticacchi

Posted
Posted

Just for completeness:

"I had the same problem. The way I fixed it (and it worked) was to go to

Start>Run, type 'cmd' and then enter each of these one at a time at the

command prompt (hit 'enter' after each one if needed):

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 atl.dll

regsvr32 wucltui.dll

regsvr32 wups.dll

It also fixes an issue where you keep getting messages from the security

center saying automatic updates are off when the automatic update window says

they are on."

note: before these commands, you have to move into the system32 folder with "cd \windows\system32"

:)

  • 0
Community Regular

Qbat

Posted
Posted
Just for completeness:

"I had the same problem. The way I fixed it (and it worked) was to go to

Start>Run, type 'cmd' and then enter each of these one at a time at the

command prompt (hit 'enter' after each one if needed):

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 atl.dll

regsvr32 wucltui.dll

regsvr32 wups.dll

It also fixes an issue where you keep getting messages from the security

center saying automatic updates are off when the automatic update window says

they are on."

note: before these commands, you have to move into the system32 folder with "cd \windows\system32"

:)

This worked fine for me too, thanx.

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