capr Posted July 24, 2014 Share Posted July 24, 2014 hey, so I am looking into Asterisk to try and find a ready made solution (hopefully free) that we can implement at the office. important features are 1) Call tree. 2) Call Queues and Agents 3) Dashboard monitoring 4) statistics (wait time, call time, # of calls...) other goodies I am not thinking of. Can you recommend something? Link to comment Share on other sites More sharing options...
0 ThreadAbort Posted July 24, 2014 Share Posted July 24, 2014 http://www.freepbx.org/ Trixbox was a nice distro. A lot of these have been bought by companies. Link to comment Share on other sites More sharing options...
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capr
hey, so I am looking into Asterisk to try and find a ready made solution (hopefully free) that we can implement at the office.
important features are
1) Call tree.
2) Call Queues and Agents
3) Dashboard monitoring
4) statistics (wait time, call time, # of calls...)
other goodies I am not thinking of.
Can you recommend something?
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