Rapidshare problem, anyone else getting this?

By bodhicoyote
in Smart Home, Network & Security

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bodhicoyote

Posted
Posted

Hi all,

Is anyone else having this problem?

I have a premium account with RS and have never had a problem downloading from various locations before (I have a laptop that I use at work, school and home). The day before yesterday I ran CCleaner and defragged my laptop's harddrive with PerfectDisk. Now I am only able to use Rapidshare at work but nowhere else. I can login to my premium account from other locations but I can't download anything! The error I get when I try to download from other locations is:

The premium account XXXXXX is already in use with another ip. It looks like this account is used on different computers at the same time.

Please try again later.

IP: XX.XX.XXX.XXX - YY.YYY.YYY.Y/YY.

I tried clearing my entire internet history via Internet Properties, but it didn't help. My laptop is EXTREMELY protected, so I'm 99.9% sure I haven't been hacked. I've emailed RS support FOUR FRIGGIN' TIMES and haven't received a single response. WTF?

Anyone know what's going on here, or have a solution?

Thanks!

Neowinian

jdjonesigi

Posted
Posted
Hi all,

Is anyone else having this problem?

I have a premium account with RS and have never had a problem downloading from various locations before (I have a laptop that I use at work, school and home). The day before yesterday I ran CCleaner and defragged my laptop's harddrive with PerfectDisk. Now I am only able to use Rapidshare at work but nowhere else. I can login to my premium account from other locations but I can't download anything! The error I get when I try to download from other locations is:

The premium account XXXXXX is already in use with another ip. It looks like this account is used on different computers at the same time.

Please try again later.

IP: XX.XX.XXX.XXX - YY.YYY.YYY.Y/YY.

I tried clearing my entire internet history via Internet Properties, but it didn't help. My laptop is EXTREMELY protected, so I'm 99.9% sure I haven't been hacked. I've emailed RS support FOUR FRIGGIN' TIMES and haven't received a single response. WTF?

Anyone know what's going on here, or have a solution?

Thanks!

yeah i have the same problem and this is what rapidshare support had to say

it is not a problem to use an account at several computers or with differentIP addresses but you can not download from different IP addresses at the sametime if they are not in the same subnet.

Example:

123.234.77.234 123.234.77.232

-> same IP-Subnet, simultaneously downloads possible.

123.45.67.89 123.45.60.11

-> not the same IP-Subnet, no simultaneously downloads possible.

It is also forbidden to share the account with other persons or to post logindata in forums. With the link "View Logs" in the premium zone you can see how much you havedownloaded on each day and from what IP-address. If there are IP-addresses listed that you do not know, please change yourpassword in the premium zone using the link "settings" and make sure that yourcomputer and email-address are secure so nobody could access yourRapidShare-account.

which means you can only sign up from one place at a time. and make sure you delete the old cookie if you want to sign up from somewhere else.

They did this probably to stop accounts being shared but still it screws up the people who usually log in from different places or has dynamic ip. :crazy: :crazy: :crazy:

Neowinian

shinkey

Posted
Posted
yeah i have the same problem and this is what rapidshare support had to say

it is not a problem to use an account at several computers or with differentIP addresses but you can not download from different IP addresses at the sametime if they are not in the same subnet.

Example:

123.234.77.234 123.234.77.232

-> same IP-Subnet, simultaneously downloads possible.

123.45.67.89 123.45.60.11

-> not the same IP-Subnet, no simultaneously downloads possible.

It is also forbidden to share the account with other persons or to post logindata in forums. With the link "View Logs" in the premium zone you can see how much you havedownloaded on each day and from what IP-address. If there are IP-addresses listed that you do not know, please change yourpassword in the premium zone using the link "settings" and make sure that yourcomputer and email-address are secure so nobody could access yourRapidShare-account.

which means you can only sign up from one place at a time. and make sure you delete the old cookie if you want to sign up from somewhere else.

They did this probably to stop accounts being shared but still it screws up the people who usually log in from different places or has dynamic ip. :crazy: :crazy: :crazy:

I've got the same friggin problem as you guys. I can only download 1 file at a time instead of before when i was able to download 8 files at a time using flashget. I have to clear cookies on my Browser and wait for 15min before i can download my next file. Its getting on my nerves. What to you mean by IP-subnet and all those stuff above i dont get it... rapidshare better fix this ****. How are you guys coping with the problem. i cant live like this forever.

Collaborator

bodhicoyote

Posted
  • Author
Posted (edited)
it has something to do with our routers right? or internet connection

I think your first suspicion is correct, it's to stop people from sharing their accounts. I guess RS has the right to do this, but the the method they're using is strictly amatuer hour.

How friggin' hard is it to have your server see the difference between an account being used simultaneously from multiple locations vs. just being used in different locations at different times???

I suggest we all keep emailing our complaints to them so they will fix this crap. I doubt they'll bother otherwise.

Thanks leechers for sending RS into lockdown mode. Well done, ######.

Edited by bodhicoyote
Neowinian

shiratori

Posted
Posted

Yes i have a same problem; my IP is dynamic IP; i check in FAQS they said clearly that premium account wont be check for IP but only cookies; and i am using premium account; but still having the same problem. I sent them many letter but recieved none; . They better fix it fast; or people will quit using them. They still waiting now cause some old files till host by rapidshare.

Collaborator

bodhicoyote

Posted
  • Author
Posted
Pot callin kettle black aint it. Its not like there's some kind of share ratio that keeps everyone happy. :rofl:

Excuse me? I PAY for the rapishare service and I DON'T give out my account info to other people. There is no "sharing" of data amongst RS users, like you have in bittorrent; everything is hosted on the RS servers.

In other words, you're comparing apples and oranges.

Neowinian

mils

Posted
Posted

hello everyone,

i got exactly the same problem with rapidshare, i have a premium account and previously i was downloading multiple files with download manager till thursday . now the same error comes , and with great difficulty only one file can be downloaded. i have tried removing all cookies from wherever i have used rapidshare but still it says the same. even changing the password has no effect . and getting a reply from rapidshare is next to impossible. i am wondering wether it is a problem of transparent proxies from Etisalat that is the culprit. Is it possible that they may have made some changes at their end.

Any suggestions?

milind

Neowinian

Share the pain

Posted
Posted

i create a new Premium account with rapidshare !

i am using one computer only

i did never give my account for any body !

i changed my password 4 times !!

and i trust that i have good security system !

the First link it is working good , but when i use next links give me the same ERROR !

They answer me same thing !!!

it is not a problem to use an account at several computers or with differentIP addresses but you can not download from different IP addresses at the sametime if they are not in the same subnet. Example: 123.234.77.234123.234.77.232-> same IP-Subnet, simultaneously downloads possible. 123.45.67.89123.45.60.11-> not the same IP-Subnet, no simultaneously downloads possible. It is also forbidden to share the account with other persons or to post logindata in forums. With the link "View Logs" in the premium zone you can see how much you havedownloaded on each day and from what IP-address. If there are IP-addresses listed that you do not know, please change yourpassword in the premium zone using the link "settings" and make sure that yourcomputer and email-address are secure so nobody could access yourRapidShare-account.

what is wrong ?

Please tell me ?? :wacko:

Neowinian

shiratori

Posted
Posted

Everyone here has the same problem with premium account since the last few week - 1 week in my case - they all sent messages complain to rapidshare; they replied that they tried to fix it - in my case none are replied - . All we can do is switch to another service while waiting and curse them ^_^

Neowinian

princeldarion

Posted
Posted

Omg I thought it was somethin i was doin wrong!!! I got the same response from them that everyone else is getting and i was thinking huh that makes no damn sense when i have a dynamic ip......and i too am still gettin the error message and my download manager will not download any files unless i get lucky...this is annoying me

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